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Carlyon Bay Hotel

4.0 star property
Family-friendly 4-star hotel near Eden Project

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Photo gallery for Carlyon Bay Hotel

Single Room, Sea View | Beach/ocean view
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Deluxe Double or Twin Room, Sea View
Property grounds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Sea Road, St Austell, England, PL25 3RD
  • Place, Crinnis Beach
    ‪5 min walk‬
  • Place, Pinetum Park and Pine Lodge Gardens
    ‪14 min walk‬
  • Place, Charlestown Harbour
    ‪19 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪30 min drive‬

Room options

View all photos for Superior Double or Twin Room (Inland Facing)

Superior Double or Twin Room (Inland Facing)

Superior Double or Twin Room (Inland Facing)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room, Sea View

Single Room, Sea View

Single Room, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Convertible, Sea View

Double or Twin Convertible, Sea View

Double or Twin Convertible, Sea View

  • 12 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Small Double Room, Inland View

Small Double Room, Inland View

Small Double Room, Inland View

8.8 out of 10
Excellent
(5 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed (Inland Facing)

Standard Single Room, 1 Single Bed (Inland Facing)

Standard Single Room, 1 Twin Bed (Inland Facing)

9.8 out of 10
Exceptional
(6 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room (Inland Facing)

Double or Twin Room (Inland Facing)

Double or Twin Room (Inland Facing)

8.8 out of 10
Excellent
(13 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

About the area

St Austell

Seaside stay .You'll find Crinnis Beach and Kidzworld within a 15-minute walk of this St Austell hotel. Charlestown Shipwreck and Heritage Centre and Charlestown Harbour are also within 2 miles (3 km).

What's nearby

  • Crinnis Beach - 5 min walk - 0.4 km
  • Pinetum Park and Pine Lodge Gardens - 14 min walk - 1.2 km
  • Charlestown Harbour - 19 min walk - 1.6 km
  • Charlestown Shipwreck and Heritage Centre - 20 min walk - 1.7 km
  • Charlestown Beach - 5 min drive - 3.8 km

Getting around

  • St Austell (USX-St Austell Train Station) - 6 min drive
  • Newquay (NQY-Newquay Cornwall) - 37 min drive

Restaurants

  • ‪Duke of Cornwall - ‬4 min drive
  • ‪The sandy - ‬5 min drive
  • ‪Ten Ten - ‬4 min drive
  • ‪The Carlyon Arms - ‬5 min drive
  • ‪The Britannia Inn - ‬2 min drive

About this property

Carlyon Bay Hotel

Family-friendly 4-star hotel near Eden Project
Carlyon Bay Hotel offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. An indoor pool, a seasonal outdoor pool, and a hot tub are also featured at the family-friendly Carlyon Bay Hotel. Self parking is free.

This 4-star St Austell hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1931
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Carlyon Bay Hotel offers 86 accommodations with safes and complimentary bottled water. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
The price is CA $114
CA $137 total
includes taxes & fees
Feb 8 - Feb 9
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 18.50 for adults and GBP 9.25 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with disabilities must contact this property in advance to discuss the individual requirements.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per night.
  • Cribs (infant beds) are available for GBP 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.5 for adults and GBP 9.25 for children
  • Crib (infant bed) fee: GBP 100.0 per night
  • Rollaway bed fee: GBP 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlyon
Carlyon Bay
Carlyon Bay Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Hotel
Hotel Carlyon Bay
The Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall
Carlyon Bay Hotel Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay Hotel Hotel St Austell

Carlyon Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 305 out of 439 reviews
Rating 8 - Good. 100 out of 439 reviews
Rating 6 - Okay. 27 out of 439 reviews
Rating 4 - Poor. 6 out of 439 reviews
Rating 2 - Terrible. 1 out of 439 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Stayed 1 night in Sep 2025

10/10 Excellent

Shoaib

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and gym lovely. Top tier biscuits available in room
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Completely mixed experience first of all i will start with the positive Customer service couldn't be better staff were always friendly and helpful,particularly the male staff member working at the taste on Monday evening sorry i didn't get his name. Relatively good value for money when you consider all the amenties and the views. The afternoon tea was incredible! Garden maintenance was wonderful lots of stunning flowers,outdoor and indoor pool were lovely and warm Onto the negatives; The room being somewhat of an old building was covered in dust, the bed wasn't particularly comfartable though i can appreciate everyones firmness/softness level may differ Curtains covered in stains which you wouldn't expect from a high end hotel and the shower and bath took quite a while to warm up. The views from the back are stunning but inland you are looking at flooded roofs and cables (would reccomended upgrading for better scenery) The breakfast was just awful one day the sausages tasted like water the next burned and dry, toast is made fresh but always cold i suggest a make your own toast option may be better, it could easily be compared to a budget breakfast infact i have had better there (the vegetarian option at the taste was a big hit though) To sum up I'd probably try again with a larger room but skip the breakfast Location wise carlyon bay beach is nearby and had lots of nice food options, lost gardens of helligan,eden project, charlestown etc also local
Stayed 3 nights in Aug 2025

8/10 Good

Geeta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Comfortable stay, great food
Stayed 1 night in Aug 2025

10/10 Excellent

Bronac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Loved location facilities all of it
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruby

Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent location close to the beach. The staff are friendly and attentive, and the cocktails are some of the best anywhere. Our biggest disappointment was the room. It was quite small and there was no air conditioning at a time when the humidity was at its highest. There was a fan but that was useless because it was so noisy. We also reported that the extractor fan in the toilet wasn't working which added to the heat, but it never got repaired. When we left i asked if they had rooms with aircon and was told yes they do have some. When paying over £625 a night for accomodation, food and drink, I would have expected at least that!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a spectacular view of the coastline. Service was brilliant and we loved how family friendly the hotel was. Would happily come again
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whats not to love

Always a perect stay, love it here. Comfy bed, great location and great food.
Stayed 1 night in Aug 2025

8/10 Good

Michael, Keller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Well maintained, beautiful landscaping. Room was nice, a little warm but hotel provided fans. Would have liked to have planned a spa day, but they were fully booked. Food was wonderful, especially breakfast. View of bay was excellent. Staff were incredible and professional. Lasting memories for our few days we spent there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa, Stonehouse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Glynis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet hotel with great sea view. The bed was super comfortable and the staff was very friendly! Some interior and the outdoor pool area could be more modern, in my opinion. The breakfast was good, but could have had more options to choose from. Besides that, everything was excellent! Thank you so much!
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff definitely make this hotel, they were very helpful/friendly/welcoming. The facilities in my room were excellent, however there was a lot of noise from the kitchen/restaurant downstairs- It only bothered me a little. Overall a positive experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

abbie

Travelled with partner
Liked: Amenities
Great staff and my husband had the best fillet steak he has ever eaten.
Stayed 1 night in Jul 2025

8/10 Good

Situ

Travelled with family
Liked: Cleanliness, staff & service

A mini break

The room I stayed in had no air conditioning so had a few nights of uncomfortable sleep. I was not aware at the time of booking that not all rooms had air conditioning in them . Staff were very helpful & friendly & service was exceptional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel....heated outdoor pool, spa, 1 min walk from a cliff view, 5 minutes from a beach. The staff are all so nice and friendly the only negative thing i have to say is the shower in the room was terrible.....better off showering in the spa showers
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharla

Stayed 1 night in May 2025