Close to airport.Within 2 miles (3 km) of this St. Charles hotel, you'll find St. Charles Heritage Center and Camp Kane and Arcada Theater. Dellora A. Norris Cultural Arts Center and Pottawatomie Park are also within 2 miles (3 km).
What's nearby
Dellora A. Norris Cultural Arts Center - 19 min walk - 1.6 km
Charlestowne Mall - 3 min drive - 2.2 km
Arcada Theater - 3 min drive - 2.2 km
Kane County Fairgrounds - 7 min drive - 5.7 km
Geneva Commons - 8 min drive - 6.3 km
Getting around
Geneva Station - 13 min drive
Chicago O'Hare Intl. Airport (ORD) - 50 min drive
Restaurants
Panera Bread - 3 min drive
Taco Bell - 13 min walk
Dunkin' - 18 min walk
Panda Express - 4 min drive
Colonial Cafe - 4 min walk
About this property
Quality Inn and Suites St Charles - West Chicago
Enjoy free weekday breakfast at this St. Charles hotel
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this St. Charles hotel.
122 guestrooms or units
2 levels
1453 sq ft of conference space
135 sq m of conference space
Breakfast available (free)
Business center (24 hours)
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Front-desk safe
ATM
Smoking in designated areas
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.
This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
Playground
Seasonal outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Entertainment
Flat-screen TV with cable channels
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Coffee/tea maker
More
Air conditioning
Desk
Desk chair
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 50 per stay
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
We should mention
The seasonal pool will open in May and close in September.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles
Quality Inn and Suites St Charles - West Chicago Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 417 out of 1006 reviews
10 - Excellent
417
Rating 8 - Good. 343 out of 1006 reviews
8 - Good
343
Rating 6 - Okay. 140 out of 1006 reviews
6 - Okay
140
Rating 4 - Poor. 68 out of 1006 reviews
4 - Poor
68
Rating 2 - Terrible. 38 out of 1006 reviews
2 - Terrible
38
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
James
Travelled with family
May 17, 2025
Disliked: Cleanliness, staff & service
We were given a room upon check in that was not cleaned.
Once we we got a clean room our room was never cleaned again or even bed made the duration of our stay. Would not recommend
I was hesitant to book here based on the moderately positive reviews. The lobby was nice and the breakfast met my needs. The layout of the hotel was just very confusing and an elevator would have been nice. Around the staircases were pieces of random equipment covered by sheets.
I would not stay here again and unless I needed an affordable and easy place to stay.
To the hotel’s credit the description online was accurate and honest. And the hotel was located near where I was I going and close to downtown.
Great value hotel. Clean, quiet, with friendly staff. Restaurants nearby, including Colonial Cafe across the (busy) road. Short drive to downtown St Charles. Easy parking. Good breakfast.
It’s not the fanciest or most up to date but the staff are always pleasant and accommodating and the rooms are clean and comfortable. We always stay here when we’re in town and have never been disappointed!