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Quality Inn and Suites St Charles - West Chicago

2.5 star property
Enjoy free weekday breakfast at this St. Charles hotel

Choose dates to view prices

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Lobby
Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Charlestowne Mall
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

About the area

St. Charles

Close to airport.Within 2 miles (3 km) of this St. Charles hotel, you'll find St. Charles Heritage Center and Camp Kane and Arcada Theater. Dellora A. Norris Cultural Arts Center and Pottawatomie Park are also within 2 miles (3 km).

What's nearby

  • St. Charles Heritage Center and Camp Kane - 3 min drive - 2.2 km
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 2.1 km
  • Charlestowne Mall - 3 min drive - 2.5 km
  • Pottawatomie Park - 4 min drive - 2.5 km
  • Arcada Theater - 4 min drive - 2.2 km

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- St Charles - ‬3 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪Dunkin' - ‬18 min walk

About this property

Quality Inn and Suites St Charles - West Chicago

Enjoy free weekday breakfast at this St. Charles hotel
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

  • 122 guestrooms or units
  • 2 levels
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Smoking in designated areas
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Exterior
Days Inn by Wyndham St. Charles IL
St. Charles
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,000 reviews
The price is CA $94
CA $105 total
includes taxes & fees
Apr 27 - Apr 28
Days Inn by Wyndham St. Charles IL

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 462 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sheila

Front desk went out of her way at check in
Stayed 2 nights in Jan 2026

10/10 Excellent

Erick, Chicago

Stayed 1 night in Dec 2025

10/10 Excellent

Sheri

Liked: Cleanliness, property conditions & facilities
It was very nice. It was very clean.
Stayed 3 nights in Jan 2026

8/10 Good

Ryan

Stayed 6 nights in Dec 2025

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
room was clean When I turned on the water it was Rusty coming out
Stayed 1 night in Dec 2025

10/10 Excellent

Bobby, Mandan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, cozy hotel with great staff in a great location.
Stayed 2 nights in Dec 2025

6/10 Okay

Krista

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a stain on pillow case and rust in bathroom beds were too small and a spring was loose in the mattress
Stayed 1 night in Dec 2025

10/10 Excellent

Nichloas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent service & breakfast was also really good
Stayed 1 night in Dec 2025

8/10 Good

Angelica

Business traveller
Liked: Cleanliness, property conditions & facilities
great customer service, only down fall is that they didn't clean the room when I asked even though it said it cleans every 3 days for longer stays.
Stayed 4 nights in Dec 2025

6/10 Okay

John

Travelled with group
Disliked: Property conditions & facilities
no breakfast just cereal
Stayed 1 night in Dec 2025

2/10 Terrible

Jamesha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was leaking water, when we first arrived the water was completely shut off. The bed has trash under it from previous visit. We left with the clean, just maybe some towels and sheets on the floor. But staff called and said the rooms were so nasty, they were going to have to get the deposit. Laughable! This place is a SCAM, and a joke. I will be taking this situation very public and to let those know about their scams! Just to keep the deposit! Very dirty place and a huge scam! Be ware! NASTY ROOMS
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Room and hotel public areas were clean and well maintained. Good location.
Stayed 2 nights in Dec 2025

4/10 Poor

Deborah

Travelled with family
The breakfast choices for our 2 day stay was very disappointing. Consequently both days we had to go out for breakfast which proved to be difficult as it Christmas. (most everything was closed) Plus the hallway where our room was located smelled of cigarette smoke. Don't plan on staying here again!
Stayed 2 nights in Dec 2025

6/10 Okay

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very nice. No problems at all
Stayed 1 night in Dec 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service
While this hotel is conveniently located for visiting with family and friends, they kind of lack with just simple maintenance of some issues in the room its self. Issues in bathroom, which i have pointed out before from pervious stays,
Stayed 2 nights in Dec 2025

10/10 Excellent

Manas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was terrific, and I had a nice relaxing stay. Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Maskn

Stayed 1 night in Dec 2025

10/10 Excellent

TJ

Stayed 1 night in Dec 2025

4/10 Poor

sanaa

Business traveller
Disliked: Cleanliness, property conditions & facilities
I reserved a handicap room, they gave me a room on the second floor and said there was no elevator leaving me to carry my bags up a stair case. The hallways are dirty and there were random noises all night long in the room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hugo, Cutler Bay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2025

2/10 Terrible

omar

Stayed 1 night in Dec 2025

2/10 Terrible

omar

Disliked: Cleanliness, amenities, property conditions & facilities
the staff was disaster front desk - terrible
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. No complaints. I'll just get my own breakfast which stops serving very early. But very nice establishment!
Stayed 1 night in Sep 2025