For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 15-minute walk of this Central West End hotel, you'll find Forest Park and St. Louis Children's Hospital. St. Louis Zoo and Barnes Jewish Hospital are also within 2 miles (3 km).
Multiple dining options
This smoke-free hotel includes 3 restaurants, an outdoor pool, and a health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a poolside bar on site, and a 24-hour front desk and concierge services are also provided.
Free WiFi, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 338 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Wired Internet, room service, and coffee/tea makers are also available.
Executive Apartment (Park Plaza 1 King & 1 Rollaway Bed)
Bed Count1 King BedMaximum Occupancy
3 Max
The Chase Park Plaza Royal Sonesta St. Louis ratings based on 42 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Chase Park Plaza Royal Sonesta St. Louis
Everyone (15)Couples (2)Business (1)Family (2)
5 out of 5
Very exquisite hotel and very accommodating staff the hotel is currently under construction and still did not minimize an enjoyable stay.
Posted by a verified traveller on 22 Jul. 2019
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Comment from Hotel Management
23 Jul. 2019
by CPP
Greetings,
It was a pleasure to welcome you to St. Louis and we are thrilled to find that your Chase Park Plaza experience was so thoroughly enjoyed. We appreciate the rave review as it relates to our Royal Sonesta colleagues and on behalf your many friends in the Central West-End, we invite you to visit again just as soon as you can.
Warm Regards,
Chase Park Plaza Royal Sonesta Hotel
5 out of 5
The Chase Park Plaza is a beautiful facility with very friendly and professional staff. We used the fitness facility which was huge and had everything you would find in a regular gym, including free weights, machines, and cardio machines with a full locker room. The pool is also very nice and you can order pool side drinks. Their restaurants and bars are amazing too! Wish we could have stayed longer. Great location, easy to Uber/Lyft to downtown. I would definitely recommend!
Posted by a verified traveller on 2 Jul. 2019
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Comment from Hotel Management
3 Jul. 2019
by CPP
Greetings,
What a thrill! We appreciate you sharing such a thorough and thoughtful review and we are warmed to read that your visit included so many of the unique experiences offered within our urban resort. It was a pleasure to have you with us and we look forward to repeating the perfect experience one day soon.
All the best,
Chase Park Plaza Royal Sonesta Hotel
3 out of 5
Posted by a verified traveller on 30 Jun. 2019
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Comment from Hotel Management
1 Jul. 2019
by CPP
Greetings,
It was a pleasure to welcome you to the Central West-End of St. Louis and we thank you for sharing your scores. We hope that the future brings us together again and we invite you to let us know if we can do anything more to add to your next Royal Sonesta experience. Until then.
Warm Regards,
Chase Park Plaza Royal Sonesta Hotel
5 out of 5
Posted by a verified traveller on 25 Jun. 2019
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Comment from Hotel Management
25 Jun. 2019
by CPP
Dear Guest,
Greetings from the Central West-End. It was a pleasure to have you with us and we thank you for sharing your top scores. It would be a pleasure to welcome you again and we hope that your cherished experience will soon lead you back for another St. Louis visit.
Warm Regards,
Chase Park Plaza Royal Sonesta Hotel
4 out of 5
Posted by a verified traveller on 1 Apr. 2019
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Comment from Hotel Management
2 Apr. 2019
by CPP
Dear Guest,
It was a pleasure to host your St. Louis travels and we hope that your visit allowed time to explore all that awaits within our urban oasis, including our three restaurants, our extensive gym, and of course our in-house movie theatre which features current films and the best popcorn in town. We thank you for taking the time to share your review and we invite you to hurry back just as soon as you can.
Warm Regards,
Chase Park Plaza Royal Sonesta Hotel
5 out of 5
Very good service. Spacious room. Nice environment. Would definitely go back. Definitely.
Posted by George, from Saint Paul MN on 11 Mar. 2019
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Comment from Hotel Management
12 Mar. 2019
by CPP
Dear George,
Reading that a guest would settle in again is the greatest of compliments and we thank you for sharing your wonderful review. It was a joy to have you with us and on behalf of our entire Royal Sonesta team, we look forward to you visiting again one day soon.
Warm Regards,
Chase Park Plaza Royal Sonesta Hotel
3 out of 5
The service at the bar was terrible. I understand if it was busy, but it wasn’t. Had to ask for drinks. Took 45 minutes to get food after ordering. But what really made me mad was her chasing us at the lobby to pay. After she returned our credit card for payment, we waited 15 minutes for her to come back for her cash tip that we did not want to leave laying around. We finally handed it to the bartender. The other servers really were hustling. We never could find her when we needed her.
Checking in was great. Front desk and concierge were wonderful.
Have a complimentary water when we arrive would have been nice after a long trip. 4.50 for small bottle water was ridiculous. First hotel where we had to pay for a bottle water.
Posted by a verified traveller on 26 Feb. 2019
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Comment from Hotel Management
26 Feb. 2019
by CPP
Dear Guest,
Greetings from St. Louis. It was a pleasure to welcome you and yours and we thank you for sharing your valued feedback. We are warmed to read that your arrival experience made you feel quickly at home, though we must apologize for any inconsistencies experienced while dining at the bar. We thank you for bringing this to our attention and we regret the delays in service. We appreciate your added comments and on behalf of all of us in the Central West-End, we look forward to one day welcoming you again so that you can enjoy an enchanting experience that will long be remembered. Until then.
Best Regards,
Chase Park Plaza Royal Sonesta Hotel
5 out of 5
A truly exceptional hotel. I was here on business and Rudi was so thoughtful to relocate my room to be away from the wedding parties starting in the hotel. I will certainly return.
Posted by Heather, from Indiana on 14 Nov. 2018
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Comment from Hotel Management
15 Nov. 2018
by CPP
Dear Heather,
Ensuring that each guest is resting in comfort is amongst our top priorities and we appreciate your comments regarding Rudi and the rest of our team. We were thrilled to host you and we look forward to welcoming you again one day soon.
Warm Regards,
Chase Park Plaza Royal Sonesta Hotel
1 out of 5
Not worth the cost
With this supposedly being a high end hotel, you shouldn’t have to be nickel and dimed for every little thing you want to do. It doesn’t matter what t is, you have to pay extra for it. Five star hotels normally offer an abundance of complimentary features for staying at the hotel. Not Chase Park, they are solely there to suck every dollar out of you.
Posted by Shane, from Salt Lake City on 8 Feb. 2018
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Comment from Hotel Management
5 Mar. 2018
by Lindsay Meyer, Sales and Marketing Coordinator
Dear Shane,
Thank you for taking the time to write a review! I sincerely apologize that your experience at The Chase Park Plaza Royal Sonesta Hotel did not meet your expectations. We strive to create wonderful, memorable experiences for our guests, and we apologize these extra costs prevented that for you. Your comments will help us find opportunities to correct these issues. Should you wish to discuss your experience further, we welcome the opportunity. Please be in touch with our Director of Rooms, Arvin Missick, when it's convenient for you. We hope you join us again soon!
5 out of 5
Chase Park Plaza
Great location, beautiful hotel with all amenities, theater, sports bar, spa, steakhouse, heated pool, all in house. If you go, try to stay at least 3-4 days.
Posted by John , from Chicago on 17 May 2017
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About the The Chase Park Plaza Royal Sonesta St. Louis
The Chase Park Plaza Royal Sonesta St. Louis offers its guests an outdoor pool and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this hotel measures 65000 square feet (6039 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury The Chase Park Plaza Royal Sonesta St. Louis. Parking is available for a fee. This 4.5-star St. Louis hotel is smoke free.
338 guestrooms or units
11 levels
3 dining venues
65000 sq ft of conference space
6039 sq m of conference space
Bar by the pool
Bar or lounge
Coffee shop
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
, Wired Internet access - surcharge
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (24.2 km / 15.1 mi)
Train station: St. Louis Gateway Station (8 km / 5 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
The Chase Park Plaza Royal Sonesta St. Louis offers 338 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Pillowtop beds
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Gaming console
Massage in room (surcharge)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
The Chase Park Plaza Royal Sonesta St. Louis has 3 restaurants on site.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 4 PM
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available.
Free cribs (infant beds)!
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway beds are available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Chase Park
Chase Park Plaza Royal Sonesta St. Louis Hotel
Chase Park Plaza Hotel
Chase Park Plaza Hotel St. Louis
Chase Park Plaza St. Louis
Chase Plaza
Park Chase
Park Chase Plaza
Plaza Chase
Chase Park Plaza Royal Sonesta Hotel
Chase Park Plaza Royal Sonesta St. Louis
The Chase Park Plaza Royal Sonesta St. Louis Hotel
The Chase Park Plaza Royal Sonesta St. Louis St. Louis
The Chase Park Plaza Royal Sonesta St. Louis Hotel St. Louis
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
