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Emerald Beach Resort

3.5 star property
3.5-star beachfront hotel near Magens Bay Beach

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Photo gallery for Emerald Beach Resort

Relax on the beach with palm trees and a tranquil marina view.
Relax by the tranquil pool surrounded by lush vegetation and a striking wall, with lounge chairs offering a view of the serene waters and natural surroundings.
Enjoy a meal with a view of the ocean from our restaurant, where tables and chairs offer a comfortable dining experience.
Enjoy a refreshing drink at our waterfront bar, where you can sit at the counter or on a shaded stool and take in the view of the calm water.
Enjoy al fresco dining with a view of the calm water and distant mountains.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪1 min drive‬
  • University of Virgin Islands
    ‪2 min drive‬
  • Magens Bay Beach
    ‪9 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Relax in this stylish room with two single beds, a sofa, and a flat-screen TV.

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(94 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Relax in this spacious room with a large bed, desk, and chair, featuring a television and a balcony with a view of palm trees.

Beachfront Premium King Room

8.0 out of 10
Very good
(113 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

About the area

Charlotte Amalie

On the beach.With a stay at this St. Thomas hotel, you'll be steps from Lindberg Beach and a 5-minute walk from Lindbergh Bay. University of Virgin Islands and Brewers Bay Beach are also within 2 miles (3 km).

What's nearby

  • Lindbergh Bay - 1 min drive - 0.4 km
  • University of Virgin Islands - 2 min drive - 1.2 km
  • Blackbeard's Castle - 5 min drive - 4.3 km
  • Magens Bay Beach - 9 min drive - 8.9 km
  • Honeymoon Beach - 17 min drive - 3.5 km

Getting around

  • Cyril E. King Airport (STT) - 5 min drive

Restaurants

  • ‪Hibiscus Cafe & Bar @ St Thomas Airport - ‬10 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tickles - ‬18 min walk
  • ‪Virgilio's - ‬4 min drive
  • ‪French Quarter Bistro - ‬4 min drive

About this property

Emerald Beach Resort

3.5-star beachfront hotel near Magens Bay Beach
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkeling
  • Surfing/bodyboarding

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 419 out of 1072 reviews
Rating 8 - Good. 273 out of 1072 reviews
Rating 6 - Okay. 185 out of 1072 reviews
Rating 4 - Poor. 102 out of 1072 reviews
Rating 2 - Terrible. 93 out of 1072 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

John Wayne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I think the resort needs a lot of work this isn’t a resort it’s a hotel on the beach. Speaking of beach the beach caters to the cruise people over the hotel guest. The restaurant and bar opens when it’s wants to open not when it says it’s opened I was there for a week and the place was never opened for breakfast as advertised. 1 day it didn’t even open at all. And when it it opened it doesn’t even serve the food on the menu. This is not a resort at all this is a hotel on the beach. It has no activities for its guest and like I said prior it caters to cruise people in ver the hotel guest themselves. I will go back to Saint Thomas but I’ll never go back to emerald beach resort. Oh and before I forget they even turned the water off in the hotel without even notice
Stayed 7 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach, the staff and service was great!!!
Stayed 4 nights in Jul 2025

2/10 Terrible

Theresa

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The light fixtures in the room had blown lightbulbs. The light fixture at the bedside has a short in the wiring (received a shock when turning lt on/off). Toilet ran constantly. All of this should have been resolved by housekeeping staff it certainly didn't just happen. The supplied beach towels were rags. The landscaping was overgrown and mostly dead. The smell of garbage from our balcony was overwhelming. The litter and junk laying around.
Stayed 7 nights in May 2025

10/10 Excellent

Kenyatta Shantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact the the pool, beach, restaurants and bar was all right there also like that it has a refrigerator was in the room but Now what I didn't like it that they is no microwave in the rooms
Stayed 5 nights in Apr 2025

10/10 Excellent

Tamisha

Business traveller, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
I had a great stay! I would definitely stay here again. Everyone was very friendly and professional. The pool was beautiful and the beach was awesome.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ace

Liked: Cleanliness, staff & service, amenities
Property was nice and close to the airport . Great food and drinks as welll. And has activities near by
Stayed 1 night in May 2025

6/10 Okay

April

Travelled with family
Liked: Staff & service, property conditions & facilities
I enjoyed listening to the waves at the beach. I loved how everything was nearby. My only suggestion is to find better cleaning product to remove the grime and rust from the creases and crevices in the bathroom.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amber

Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
open to beach goers and all customer service was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Taudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the accessibility to the beach. It’s close enough to everything but far from the hustle and bustle of Charlotte Amalie.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service
The rooms were kind of outdated. A refrigerator did not work. However, the staff did bring us a cooler. The bed not so great. Very uncomfortable
Stayed 4 nights in Apr 2025

6/10 Okay

PAULETTE

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
My daughter and I had a room in the last building #4000s. During the day it was fine, but at night, there was poor lighting in the hallway that our room was on, which made us a little worried. The 3000s building had way better lighting. We had to be very careful since they have many stairs, with poor lighting and poorly placed light sensors, which puts people at risk or falling down the stairs. The room was nice, it looked remodeled, but some maintenance was needed for some small items. The front desk staff, some where friendly, but others where not. The Caribbean Fusion restaurant had good food, but the service was very slow compared to US standards. The new manager was very competent and friendly and worked hard to make things right. The entrance of the Hotel can use some cleaning, especially next to the pickle ball courts, they have debris and construction trash sitting around. Safety can also be improved. The beach has public access and the restaurant is open, and right in front of the beach, which is very nice. During our 1st breakfast there, what appeared to be a drugged up man got a little to close to my daughter and me, and started taking pictures of my daughters breakfast, which was really creepy. The bartender called for help right away and they walked the man out. After that, I was very nervous when walking the dark hallways to our room. The beach was amazing, crystal clear calm waters and lots of fun activities (Jet skis, etc). Pool was beautiful!
Stayed 7 nights in Apr 2025

8/10 Good

luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice outdoor restaurant right by the beach. Pool area very pretty and pretty landscaping throughout property. Did not like that beach chairs were not provided, but were an extra cost by outside vendor
Stayed 4 nights in Apr 2025

6/10 Okay

Walter

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The property it has amazing views from every room. Even though it's not extremely updated, we still had a nice stay Rhe only downfall is it took us over an hour to check in. The staff was friendly, but very, very slow.
Stayed 1 night in Apr 2025

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to shopping/ dining options and the beach was fairly private.
Stayed 6 nights in Apr 2025

2/10 Terrible

quynh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed sheet is so itchy me. There were a lot of mosquitoes around. There was a weird guy walking around and I don't feel comfortable
Stayed 4 nights in Apr 2025

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice here . Everything was here & the food was great ! Everybody nice
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Beach, that's about it, Look elswhere

I have only ended a stay early about 3 times, this is one of them. Check in was less than clean, fyi you can’t use virtual card numbers or an Apple Card. The room was mediocre at best. The bed was like sleeping on pallet of cardboard boxes. The pillows, like the Backstreet Boys, were well past their prime. There were literally no places to hang wet towels. The shower pressure was non existent, and the hot water was down right unpredictable. It took a solid 3 min to get hot water and it was scolding hot, and without touching anything after 60ish seconds it would go cold again. It would oscillate between these two extremes. The AC was a ductless unit, but the compressor was on the balcony which meant if you wanted to keep the room cool, you were blasting the balcony with hot air. The “coffee” bar only served cold style coffees using cold brew that was made days previous. The internet was 1mbps on a good day, not a joke or exaggeration. All of these issues were raised with the front desk and no action was taken. The beach was lovely, not lovely enough to stay there again.
Stayed 10 nights in Apr 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderfully located near the airport but on a nice beach. It has a beautiful pool and the rooms are comfortable. We did have an issue with checkin. We arrived an hour early and I was told they would check to see if my room was available and call me. I was told I could go to the restaurant or bar. We waited until 5:30 with no call so we went to the desk and I told them this and there was no explanation. Also be aware that if your room isn't close, you will be dragging your luggage up and down stairs.
Stayed 1 night in Apr 2025

8/10 Good

Catherine E

Liked: Cleanliness, staff & service
Oceanfront location was fantastic. Time to get new mattresses for sure. Temp for hot water in bathroom varied from cool to hot. Cruise ships bring passengers to the property once a week which is a good day to go out on an adventure as a guest of the property. Airport proximity was great as well. Clean up the jet ski area on the east side of the property as it was junky.
Stayed 6 nights in Apr 2025

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. This was my second time and again it was lovely. Views from everywhere!
From the terrace in my room!
Sunset dinner
Breakfast at the Emerald Beach Restaurant
Stayed 3 nights in Apr 2025

6/10 Okay

GARY

Liked: Staff & service
Stayed 5 nights in Apr 2025

2/10 Terrible

Thaddeus

Stayed 1 night in Apr 2025

8/10 Good

Ciara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It isn't really an acceptable location with lots of steps up and down. The staff accommodated us for the second day to a room easier to get to. That made a difference. If you can't walk up and down stairs I'd say this place would be difficult to manage. But lovely staff. Clean beach.
Stayed 2 nights in Apr 2025