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Hilton Garden Inn Stoke on Trent

3.5 star property
3.5-star hotel near The Potteries Museum and Art Gallery

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Photo gallery for Hilton Garden Inn Stoke on Trent

Restaurant
Fitness facility
Lobby sitting area
Front of property - evening/night
Premium bedding, in-room safe, individually furnished, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Place, The Potteries Museum and Art Gallery
    ‪3 min walk‬
  • Place, Victoria Hall
    ‪4 min walk‬
  • Place, Regent Theatre
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Twin Beds, Connecting Rooms

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Queen Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Accessible Queen Room

  • Sleeps 2

View all photos for Queen Room With Sofa Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Queen Room With Sofa Bed

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Family King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Family King Room

  • Sleeps 4

About the area

Stoke-on-Trent

City center stay.Within a 5-minute walk of the hotel, you'll find The Potteries Museum and Art Gallery and Victoria Hall. Also, Regent Theatre is within half a mile (1 km) and Waterworld is within 2 miles (3 km).

What's nearby

  • The Potteries Museum and Art Gallery - 3 min walk - 0.3 km
  • Victoria Hall - 4 min walk - 0.4 km
  • Regent Theatre - 6 min walk - 0.5 km
  • Staffordshire University - 14 min walk - 1.2 km
  • Waterworld - 18 min walk - 1.6 km

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • ‪BottleCraft - ‬6 min walk
  • ‪Victoria Lounge Bar - ‬4 min walk
  • ‪Unicorn Inn - ‬6 min walk
  • ‪The Slamwich Club - ‬5 min walk
  • ‪Portofino - ‬6 min walk

About this property

Hilton Garden Inn Stoke on Trent

3.5-star hotel near The Potteries Museum and Art Gallery
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness center, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

  • 140 guestrooms or units
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Lobby
DoubleTree by Hilton Stoke on Trent
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $100
CA $119 total
includes taxes & fees
Mar 22 - Mar 23
DoubleTree by Hilton Stoke on Trent

Property amenities

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 395 out of 661 reviews
Rating 8 - Good. 168 out of 661 reviews
Rating 6 - Okay. 53 out of 661 reviews
Rating 4 - Poor. 21 out of 661 reviews
Rating 2 - Terrible. 24 out of 661 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, room comfort
room clean but carpet could do with a clean,hallway carpet worn out needs replacing.television waste of time kept going off at night,bloody annoying.room was for two but only one chair,had to ask at reception and had to ask again after hours as nothing was done.evening meal first night nothing special for money so ate out after.all in all as far as i can see has gone down hill since last visit,bit of a shame but thats life.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

8/10 Good

Nuno Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

NIKI

Liked: Cleanliness, staff & service, amenities
Decent hotel, good location for event we were attending. Clean room, breakfast was nice, useful bar, friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

M J

Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Excellent hotel very clean, staff were very helpful and friendly, good location and free breakfast was amazing
Stayed 1 night in Nov 2025

8/10 Good

S

Liked: Cleanliness, staff & service, amenities
Nice and clean, welcoming staff, no road nouse (5th floor)
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Always a pleasure to stay here staff friendly room great breakfast amazing our favourite hotel
Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel was clean, the room was spacious and the breakfast was lovely.
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and helpful - with useful fridge in room. Not enough milk with the coffee making facilities but soon got some more from reception. Some marks on upholstery and carpet in room which reception said would be passed onto the housekeeping staff. Pillows were extremely soft - which did not make for a good night's sleep unfortunately.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhys

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room wasn’t ready when we arrived but after speaking to reception, it was sorted promptly. Friendly team who took their time to interact with my young daughter. Room was clean and serviced daily if requested.
Stayed 4 nights in Nov 2025

10/10 Excellent

Karl

Stayed 1 night in Nov 2025

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & nice mannered staff . Leaving bags no problem. Nice breakfast plenty of choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and very nice staff my go to hotel when in stoke again
Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, amenities
The room was lovely and the staff were okay . The television was slow to come on and occasionally switched itself off. There eas unfortunately a noise problem from other guests on this occssion.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic service and a wonderful hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is relatively new and spotlessly clean. Nice rooms, kind staff.
Stayed 1 night in Oct 2025

4/10 Poor

Katy

Stayed 1 night in Oct 2025

8/10 Good

charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very central. Better off using the multiple storey car park more secure with ev charging than hotels which is not secure.
Stayed 1 night in Jul 2025

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay here as was down to visit Emma Bridgewater. The hotel was central with excellent parking across the road . we had a lovely twin room which was spacious and modern and clean . The reception staff were friendly and helpful . A nice busy bar with friendly staff which we enjoyed a drink in in the evening . We didn't dine in the hotel as ventured out in the evening to support the local businesses. Didn't try the gym . The only downside is there was no spa / sauna / pool but we knew that before we went . I would definately stay again .
Stayed 2 nights in Oct 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent, Franklin park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule.
Lemmy Museum/Concert hall, across from Lemmy statue
Stoke City FC
Slam'wich Restaurant
Stayed 5 nights in Oct 2025

8/10 Good

Mike

Travelled with partner
Liked: Staff & service, amenities
Restaurant was good. Other options within walking distance. We were placed in a room for someone disabled. Not a problem. However, my wife noticed mold in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and helpful , the shows were excellent , the whole experience was brilliant. Thank you
Stayed 2 nights in Oct 2025

4/10 Poor

My

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful Hotel, shame about the service

This hotels is beautifully presented, it was just a shame that the service received wasn’t of the same standard. The reception on arrival was lacking in any welcome or information about the hotel. The front of house team were all trying their best, but it was obvious that they were lacking in any managerial guidance or leadership. They only team member with good people skills was the night porter. What a shame!
Stayed 1 night in Sep 2025