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North West Castle Hotel

3.0 star property
Enjoy 2 restaurants at this 3-star Stranraer hotel

Choose dates to view prices

Photo gallery for North West Castle Hotel

Building design
Fireplace
Banquet hall
Double or Twin Room (Loch View )
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Place, Stranraer Museum
    ‪6 min walk‬
  • Place, Castle of St John
    ‪7 min walk‬
  • Place, Mull of Galloway Trail - North
    ‪10 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Stranraer

Close to the beach.Your stay at this Stranraer hotel places you within a 10-minute walk of Stranraer Museum and Castle of St John. Also, Mull of Galloway Trail - North is within half a mile (1 km) and Castle Kennedy Gardens is within 6 miles (10 km).

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Mull of Galloway Trail - North - 10 min walk - 0.9 km
  • Cairnryan Port - 8 min drive - 9.6 km
  • Cairnryan Stena Line Terminal - 12 min drive - 13.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪The Fig & Olive - ‬7 min walk
  • ‪Hong Kong City - ‬4 min walk
  • ‪Henry's Bay House - ‬9 min walk
  • ‪The Crown - ‬11 min drive
  • ‪The Waterfront Hotel & Bistro - ‬11 min drive

About this property

North West Castle Hotel

Enjoy 2 restaurants at this 3-star Stranraer hotel
As a guest of North West Castle Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/game room, gift shops/newsstands, and a garden are also featured at the business-friendly North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

  • 73 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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4.1 out of 5, Very good, 508 reviews
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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 833 reviews
Rating 8 - Good. 274 out of 833 reviews
Rating 6 - Okay. 95 out of 833 reviews
Rating 4 - Poor. 38 out of 833 reviews
Rating 2 - Terrible. 9 out of 833 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities
The hotel itself is beautiful and spotless. The bedrooms do need some updating but from other posts this is due to happen soon. However even with the need for an update to decor the bedroom itself was wonderful and perfectly suited to our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and welcoming

The North West Castle is a lovely, relaxing old style hotel that reminds you what hotels should be like and puts the factory hotels to shame. The building is interesting, in the style of a castle, a little quirky with tons of history. Above all it invites you to relax and enjoy your stay. The staff were great and a special thanks to Helen and Alan the bar manager
Stayed 2 nights in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the small town Scottish charm. The front desk was very helpful, booking a taxi for us and giving us a tour of the curling rink, as we are Canadian curling fans! The restaurant’s food was amazing! Definitely the most character of all the places we stayed at!
Stayed 1 night in Aug 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan-Charles

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel w/ charm and amenities

We came to Stranraer for just one night, and this hotel was our pick. On arrival, it genuinely looked like a quaint little castle - even more charming than the pictures suggested. Our room exceeded expectations, complete with a lovely view over what I think was the Stranraer port or perhaps the sea. The amenities were far more than we expected: a fun game room, a pool, a gym, plenty to keep you entertained. I actually found myself regretting that we were only staying for one night. The hotel seems to be a hub for special occasions like wedding receptions; during our stay, there was a wedding anniversary being celebrated. While you could hear the festivities from certain areas, it was never loud enough to disturb us in our room. Convenience was another plus, there's a Greggs right next door for a quick coffee and sausage roll in the morning. Parking is plentiful in the hotel, too. For me, the highlight was the bar lounge area. We stayed there until midnight, enjoying great drinks and great service from the friendly bartenders. All in all, this hotel was a delightful find that I would highly recommend if you find yourself in Stranraer!
View from our room
In the bar lounge
In the bar lounge
Stayed 1 night in Aug 2025

6/10 Okay

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The plumbing waste pipes in our room were choked . You let the w h basin to empty and it Came up into the bath . Leaving a disgusting mess . Was reported and looked at, but still not clear .
Stayed 4 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Great stay here and lovely location , loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, good restaurant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service from all staff, good food, location.
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Works stay

Normal place of stay. Nice stay as always.
Stayed 5 nights in Jul 2025

6/10 Okay

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel does require upgrading and decorating. Breakfast poor - half rasher of bacon, 1 very small sausage,1 potato scone, half fried tomato and a boiled egg was my choice (although you could have the addition of haggis and black pudding) a very meager breakfast. Also Alpen stated on Menu was not offered, no alternative to butter on display - had to request alternative. Overall not a very good selection and set up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff and hotel

Lovely clean friendly hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you. It’s a beautiful place with lots of history to it. I would definitely stay there again and
Stayed 1 night in Jul 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with walking distance into town, a great nights entertainment laid on as well
Stayed 1 night in Jul 2025

8/10 Good

Marcial

Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Stayed 4 nights in Jul 2025