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Maison Rouge Strasbourg Hotel&Spa, Autograph Collection

5.0 star property
5-star luxury hotel near Place Kléber

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Photo gallery for Maison Rouge Strasbourg Hotel&Spa, Autograph Collection

City view
Reception
Bar (on property)
Room, 1 Queen Bed, Non Smoking, Balcony
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym
  • Spa

Explore the area

Map
4 Rue Des Francs Bourgeois, Strasbourg, 67000
  • Strasbourg Cathedral
    ‪3 min walk‬
  • Strasbourg Christmas Market
    ‪6 min walk‬
  • Train Station Square
    ‪11 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, individually decorated

Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Strasbourg

City-Centre - Petite France stay.You'll be steps from Place Kléber and within a 10-minute walk of Strasbourg Cathedral with a stay at this City-Centre - Petite France hotel. Strasbourg Christmas Market and Train Station Square are also within half a mile (1 km).

What's nearby

  • Place Kléber - 1 min walk - 0.2 km
  • Strasbourg Cathedral - 3 min walk - 0.3 km
  • Strasbourg Christmas Market - 6 min walk - 0.6 km
  • Train Station Square - 11 min walk - 0.9 km
  • European Parliament - 5 min drive - 2.8 km

Getting around

  • Langstross Grand'Rue Tram Station - 1 min walk
  • Strasbourg Station - 11 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Five Guys Strasbourg - ‬1 min walk
  • ‪Steakhouse District - ‬2 min walk
  • ‪La Brioche Dorée - ‬1 min walk
  • ‪Le Glacier Franchi - ‬1 min walk

About this property

Maison Rouge Strasbourg Hotel&Spa, Autograph Collection

5-star luxury hotel near Place Kléber
Maison Rouge Strasbourg Hotel&Spa, Autograph Collection offers its guests a full-service spa, a 24-hour health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, multilingual staff, and complimentary newspapers in the lobby are also featured at the luxury Maison Rouge Strasbourg Hotel&Spa, Autograph Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Strasbourg hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1970
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Maison Rouge Strasbourg Hotel&Spa, Autograph Collection offers 131 accommodations with minibars and espresso makers. Each accommodation is individually decorated. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured valet parking on site (EUR 50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Elevator (39 inch wide door)
  • Handrails in stairways (34 inches high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.85 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Secured valet parking fee: EUR 50 per day
  • Pet fee: EUR 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Spa fee: EUR 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, ANCV Chèques-vacances, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Maison Rouge
Maison Rouge Hotel
Maison Rouge Hotel Strasbourg
Maison Rouge Strasbourg
Rouge Maison
Hotel Maison Rouge
Maison Rouge
Hotel Maison Rouge Strasbourg Autograph Collection
Maison Rouge Strasbourg Hotel Spa Autograph Collection
Maison Rouge Strasbourg Hotels Spa Autograph Collection
Maison Rouge Strasbourg Hotel&Spa, Autograph Collection Hotel

Maison Rouge Strasbourg Hotel&Spa, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 270 out of 341 reviews
Rating 8 - Good. 46 out of 341 reviews
Rating 6 - Okay. 16 out of 341 reviews
Rating 4 - Poor. 6 out of 341 reviews
Rating 2 - Terrible. 3 out of 341 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, service, spa facilities and building condition were excellent. We enjoyed a perfect suite for our family of three.
Stayed 3 nights in Mar 2025

6/10 Okay

Pietro

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mitsuru, Portland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food is good
Stayed 2 nights in Mar 2025

10/10 Excellent

John, Leesburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The staff was superb the food. The dining were over and above what was expected.
Stayed 7 nights in Mar 2025

6/10 Okay

Carsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

There are other hotels in Strasbourg.

It is a shame that such a hotel charges extra (25€) for a 60min sauna (you need to book an appointment), which should be included, when you promote yourself as a Hotel & Spa - with 5 stars and the corresponding price. Also the breakfast was not included and 34€ is quite a price if you only want a tea and some fruits.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolute perfection! We visited while in Strasbourg for the Christmas Markets. Rooms were excellent, staff was amazing, breakfast was perfect and the small restaurant/bar in the lobby was wonderful. I would recommend this property to anyone!
Stayed 3 nights in Nov 2024

10/10 Excellent

Samuel

Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Stayed 4 nights in Feb 2025

2/10 Terrible

Joseph

Stayed 1 night in Feb 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location amidst shopping. Department store is next door. The only negative is they charge for use of spa. Should be included with price of hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was wonderful. Truly enjoyed our stay.
Stayed 3 nights in Jan 2025

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort

Don't expect much if you're not a 'member'

We stayed here right after christmas since it's close to the main christmas market and it's suppose to be a 5 start hotel. In reality, it's 4 stars at best. They have a checkin time of 4pm, which is later than anywhere I've ever stayed at. We checked in promptly at 4 and was told that because a 'marriot member' decided to have a late checkout, my room was not ready. We finally got into our room at 4:45, after sundown. They brought our luggate to our room, but the person that brought the luggage didn't even knock. He just let himself in and shoved the luggage through the door. The room itself was fine. Nothing to write home about. The have a pool/spa, but if you want to use it, you'll have to pay by the hour or day, even if you're a hotel guest, which is ridiculous. If the prices were a bit lower I'd be more inclined to forgive them, but for what we paid, I was expecting better service and amenities. If I ever go back to Strasbourg, I'll definitely stay somewhere else.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tom

Stayed 2 nights in Jan 2025

10/10 Excellent

Amado

Stayed 1 night in Jan 2025

10/10 Excellent

Collin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location to walk all over town
Stayed 2 nights in Jan 2025

8/10 Good

Chung Yan Joanne

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge, Homeasted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Thaniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very nice room.
Stayed 4 nights in Dec 2024

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointing. 1) no notice given that we couldn’t drive to the property, ended up driving around for 45 minutes trying to find an open road and then told we had to park a 15 minute walk away (should have received an email), 2) we called for an extra blanket and pillow and this $700 hotel room stayed “sorry, we are booked and we have no blankets or pillows, 3) at breakfast, they never brought us coffee after asking 3x, 4) asked concierge one question about finding a French baked good we liked and was treated with a “that’s not a good enough question for me”. All this and I’m a Marriott Titanium Elite member.
Stayed 1 night in Dec 2024

6/10 Okay

Evan

Liked: Cleanliness, staff & service, property conditions & facilities

Not a 5 star hotel

I keep seeing that this is a 5 star hotel, and no offense to them but it’s definitely not. It’s a decent autograph Marriott. I spent an exorbitant amount for a very tiny room, which I chalked up to it being a 5 star. But turns out I got absolutely gouged on the price because of the Christmas season. However my biggest problem is I left something behind and they won’t respond to let me know if they found it. And the pictures catfish ya a bit. If you look out your window and to the right it’s the bright neon sign of the cinema. Not quite as charming as the main photo. Oh and it’s directly above the tram line. This is good and bad I guess.
Stayed 1 night in Dec 2024

10/10 Excellent

Alina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une localisation extraordinaire, tout est accesible a pied. Les chambres sont tres propres, le petit dejeuner un délice. Je recommande sans hesiter!
Stayed 1 night in Dec 2024

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Some positives but some things must be fixed.

Hot water limited. Room temp not contollable. Paper thin walls with a screamer next door. Bed mattress/topper not properly affixed and not fixed when requested. On positive side, friendly staff, good concierge, clean, great location and room and bath were well appointed. Not enough to get me back there. Sorry.
Stayed 3 nights in Dec 2024