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Holiday Inn Express Sumter by IHG

2.5 star property
Hotel near Sumter Mall in Sumter

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Photo gallery for Holiday Inn Express Sumter by IHG

Desk, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool
Exterior
Free daily on-the-go breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2490 Broad St, Sumter, SC, 29150-1858
  • Place, Sumter Mall
    ‪2 min drive‬
  • Place, Patriots Sports Plex
    ‪7 min drive‬
  • Place, Shaw Air Force Base
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the area

Sumter

Heart of Sumter.Within 3 miles (5 km) of this Sumter hotel, you'll find Sumter Mall and Palmetto Tennis Center. Patriots Sports Plex is within 6 miles (10 km) and Shaw Air Force Base is within 9 miles (15 km).

What's nearby

  • Sumter Mall - 2 min drive - 2.3 km
  • Swan Lake Iris Gardens - 6 min drive - 7.6 km
  • Patriots Sports Plex - 7 min drive - 5.6 km
  • Shaw Air Force Base - 11 min drive - 15.1 km
  • Congaree National Park - 36 min drive - 55.0 km

Getting around

  • Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Circle K - ‬10 min walk
  • ‪The Habit Burger Grill - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Holiday Inn Express Sumter by IHG

Hotel near Sumter Mall in Sumter
Holiday Inn Express Sumter by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express Sumter by IHG also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
  • 79 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • 1 conference room
Holiday Inn Express Sumter by IHG offers 79 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sumter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Comfort Suites Sumter near Shaw AFB
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.6 out of 5, Good, 611 reviews
The price is CA $129
CA $145 total
includes taxes & fees
Mar 1 - Mar 2
Comfort Suites Sumter near Shaw AFB

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Sumter
Holiday Inn Express Sumter
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Express Sumter Hotel
Holiday Inn Sumter
Sumter Holiday Inn

Holiday Inn Express Sumter by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 409 out of 715 reviews
Rating 8 - Good. 200 out of 715 reviews
Rating 6 - Okay. 64 out of 715 reviews
Rating 4 - Poor. 23 out of 715 reviews
Rating 2 - Terrible. 19 out of 715 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

monica

Travelled with family
Rooms need to be updated
Stayed 1 night in Dec 2025

10/10 Excellent

darin

Stayed 1 night in Oct 2025

10/10 Excellent

Latesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff good area
Stayed 1 night in Oct 2025

2/10 Terrible

Ikea

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Only stayed one night but everything was great!
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great only had a pool not a hot tub room was comfortable great place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer, Ocala

Travelled with family
Liked: Amenities, property conditions & facilities
Good breakfast. Nice beds
Stayed 1 night in Oct 2025

10/10 Excellent

Pam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The air was great once i turned it down
Stayed 1 night in Sep 2025

10/10 Excellent

Asia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Amenities
When I come to Sumter - I always try to stay here first- clean comfortable and quiet and staff is friendly- thank you
Stayed 1 night in Sep 2025

8/10 Good

Olivia

Liked: Staff & service
There were stains in the small couch & on the floors of our room. However the beds were clean & comfortable. The bathroom was old & dated & what look like grime build up. The staff was very great however.
Stayed 1 night in Aug 2025

10/10 Excellent

Latoya

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Geoffrey

Business traveller
Stayed 1 night in Aug 2025

2/10 Terrible

Bruce, Swansea

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was terrible, the hotel is dated and had a musty smell. The ac was extremely loud. The condictions was so bad that we left the propery within the hour of being there. Requested a refund and was told since i went thru 3rd party they couldnt refund. HORIBLE PLACE nd management
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness
Ok stay. Clean and quiet. A bit overpriced for what it is but overall ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Arthur

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Josh in particular.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Merle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for the route we were driving; non-congested, quiet, close to dining options, close to church.
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine L

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property with very professional, helpful and friendly staff. Great bed and quiet. Room right beside elevator and never heard anything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sherald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Clean.
Stayed 2 nights in Apr 2025

6/10 Okay

Delores

Stayed 2 nights in Jun 2025

8/10 Good

Clara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a busy weekend with graduations. Overall we had a great location. I’ve stayed at this hotel on several occasions and staff is absolutely fantastic, and they did amazing with so many activities going on that week.
Stayed 2 nights in May 2025