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The Palace of the Lost City at Sun City Resort

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Photo gallery for The Palace of the Lost City at Sun City Resort

A large, historic building with multiple towers and domes, surrounded by lush greenery and a swimming pool.
Creator video - submitted by Flying The Nest
A spacious lobby with high arched ceilings, large windows, and a central seating area with a red sofa and multiple chairs.
A grand dining hall with high arched windows, ornate columns, and a central fountain.
A grand lobby with high ceilings, ornate columns, and a patterned floor. There are several zebra-striped chairs and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Sun City Resort, Moses Kotane, North West, 0316
  • Place, The Valley of Waves
    ‪3 min walk‬
  • Place, The Gary Player Golf Course
    ‪10 min walk‬
  • Place, Sun City Casino
    ‪13 min walk‬

Room options

View all photos for Luxury Twin Room

A hotel room with a large bed, a sofa, a dining table, and a zebra-patterned chair.

Luxury Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Luxury Room

A hotel room with a four-poster bed, a sofa, a coffee table, and a decorative ottoman.

Superior Luxury Room

  • Garden view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Luxury Pool Facing Room

A hotel room with a bed, a desk, a chair, and a sofa. There is a view of the outdoors through the window.

Superior Luxury Pool Facing Room

  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Luxury Family Room

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Superior Luxury Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, two bedside lamps, a wooden headboard, and a patterned carpet.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

A hotel room with a large bed, two chairs, a table, a TV, and a balcony with curtains.

Superior Suite

  • Garden view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Moses Kotane

In Moses Kotane .You'll find The Valley of Waves and The Gary Player Golf Course within 2 miles (3 km) of this hotel. Sun City Casino and Steam Train Rides Stimela are also within 2 miles (3 km).

What's nearby

  • The Valley of Waves - 3 min walk - 0.3 km
  • The Gary Player Golf Course - 10 min walk - 0.8 km
  • Sun City Casino - 13 min walk - 1.1 km
  • Segaetsho Cultural Village - 5 min drive - 2.3 km
  • Royal Bafokeng Stadium - 43 min drive - 38.0 km

Restaurants

  • ‪Hard Rock Cafe Sun City - ‬4 min drive
  • ‪Casa Bella - ‬17 min walk
  • ‪The Crystal Court - ‬1 min walk
  • ‪Bakubung Dinner in the Bush - ‬70 min drive
  • ‪Cascades Lounge Bar - ‬18 min walk

About this property

The Palace of the Lost City at Sun City Resort

Family-friendly 5-star hotel with 3 restaurants
The Palace of the Lost City at Sun City Resort offers its guests a full-service spa, a golf course, and a complimentary water park. There are 3 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A casino, an outdoor pool, and a children's pool are also featured at the luxury The Palace of the Lost City at Sun City Resort. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Moses Kotane hotel.

  • 1 building
  • 335 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 3 coffee shops
  • Meeting rooms
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Palace of the Lost City at Sun City Resort offers 335 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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The Cabanas Hotel at Sun City Resort
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  • Pool
  • Hot tub
  • Spa
  • Kids pool
3.9 out of 5, Good, 879 reviews
The price is CA $178
CA $208 total
includes taxes & fees
Jul 30 - Jul 31
The Cabanas Hotel at Sun City Resort

Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Golf
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 25 to June 27:
  • Water park

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palace of the Lost City at Sun City Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 1977/071333/06

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Does The Palace of the Lost City at Sun City Resort have an airport shuttle?

Airport shuttle services are not available at The Palace of the Lost City at Sun City Resort.

How much does it cost to stay at The Palace of the Lost City at Sun City Resort?

As of Jul 29, 2026, prices found for a 1-night stay for 2 adults at The Palace of the Lost City at Sun City Resort on Aug 4, 2026 start from CA $547, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palace of the Lost City at Sun City Resort offer free breakfast?

The Palace of the Lost City at Sun City Resort does not offer free breakfast.

Is there a casino at The Palace of the Lost City at Sun City Resort?

During your stay you can enjoy the onsite casino, featuring 700 slot machines and 51 gaming tables.

What time is check-in at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Palace of the Lost City at Sun City Resort?

This hotel offers free self parking and valet parking.

Does The Palace of the Lost City at Sun City Resort have a pool?

The Palace of the Lost City at Sun City Resort features an outdoor pool and a children's pool.

Does The Palace of the Lost City at Sun City Resort have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, garden views, and a poolside location.

Does The Palace of the Lost City at Sun City Resort have a spa?

Pamper yourself with a day at The Royal Salon, where you can enjoy facials, body scrubs, and massages.

How close is The Palace of the Lost City at Sun City Resort to downtown Moses Kotane?

The Palace of the Lost City at Sun City Resort is 17.6 mi away from Moses Kotane.

The Palace of the Lost City at Sun City Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 698 reviews
Rating 8 - Good. 166 out of 698 reviews
Rating 6 - Okay. 52 out of 698 reviews
Rating 4 - Poor. 28 out of 698 reviews
Rating 2 - Terrible. 14 out of 698 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fabulous! Grounds were amazing, outstanding scenery and trails to walk. Pool was lovely and great addition having access to the Valley of the Waves. Breakfast Buffet best I’ve ever seen. All staff were friendly and happy to help and great shuttle service free of charge to other hotels, restaurants ect 10/10
View from our balcony !!!!
Fab pina colada
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Adolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have travelled around the world and stayed in many 5 Star hotels but The Palace at Sun City is the best I have stayed by a long shot. The building is out of this world and the Staff will treat you like royalty...You are really in a Palace...Highly recommended!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow everything from the hotel, facilities and staff are fabulous- first visited in 1998, will not leave it that long to return next time - 100% recommend this hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Staff were amazing across the board, service was excellent as usual. What a beautiful place !!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sibusiso

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service Room was always spotless
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, elegant, family centric hotel.. my little kids loved it!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about his hotel!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and people
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and surroundings, a special place
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kirstine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, staff were incredible space and venue's stunning. Stay again when back SA.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Eman

Liked: Amenities, property conditions & facilities
Very friendly Clean Safety Location
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Heinrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastically beautiful place with tons to do.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place for anyone who is into design all about african wildlife, leo and zebra patterns, statues etc wherever you look. Great for kids with all the pools and amusement facilities.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly special place. So beautifully decorated and designed. The room was truly lovely and the views amazing. Incredible Buffett for breakfast. Wonderful staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Reinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort as always you did not disappoint
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean and comfortable
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and everyone was nice
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Another very enjoyable stay here, as it always is. Would throughly recomend this hotel.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we've ever stayed in, this is our third time.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and resort was fantastic. Service as the valley of the waves was lacking. We were completely ignored at the Wimpy there. That was a bit of a disappointment as the rest of the visit was excellent.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this place. We will definitely come back soon
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Stayed 1 night in May 2025
Verified

6/10 Okay

Hassan

Liked: Cleanliness, staff & service
Complex was lovely, rooms were slightly smaller than expected for a family room, it was too busy to upgrade, electric didnt work first night and there was a leak in our room, no compensation was provided. The hotel overall is amazing but not the attention to detail and client focus you would expect.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, good service!
Stayed 2 nights in Nov 2023