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Bella Hotel Surabaya

Property class: 3
3-star hotel perfect for exploring Surabaya

Choose dates to view prices

Photo gallery for Bella Hotel Surabaya

A multi-story hotel with balconies, warm lighting, and arched windows.
A table with two lamps and a horse-shaped lamp base.
A hotel room with a bed, a bedside table with a laptop, a notebook, and a mobile phone.
A modern hotel lobby with a high ceiling, a reception desk, and a seating area with sofas and a coffee table.
A modern dining area with a long table set for a meal, surrounded by chairs, and a sofa in the corner.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jl. Mayjen. Sungkono 149-151, Complex Rich Palace, H-21, Surabaya, 60225
  • Place, Ciputra World Mall
    ‪14 min walk‬
  • Place, Al-Akbar Mosque
    ‪15 min walk‬
  • Place, Surabaya Town Square
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

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About the area

Surabaya

Heart of Surabaya.Stay at this Surabaya hotel and you'll be within half a mile (1 km) of Al-Akbar Mosque and 2 miles (3 km) of Ciputra World Mall. Lapangan Thor Stadium and Surabaya Town Square are also within 2 miles (3 km).

What's nearby

  • Ciputra World Mall - 14 min walk - 1.2 km
  • Al-Akbar Mosque - 15 min walk - 1.3 km
  • Surabaya Town Square - 3 min drive - 3.0 km
  • Pakuwon Mall - 4 min drive - 4.7 km
  • Tunjungan Plaza - 8 min drive - 8.4 km

Getting around

  • Surabaya Gubeng Station - 8 min drive
  • Kertomenanggal Station - 9 min drive
  • Surabaya (SUB-Juanda) - 18 min drive

Restaurants

  • ‪Depot Mie Gang Djangkrik - ‬2 min walk
  • ‪Kava Restaurant - ‬1 min walk
  • ‪Sate Babi Bu Merly - ‬2 min walk
  • ‪Pangsit Mie Palu - ‬3 min walk
  • ‪Wisata Rasa - ‬2 min walk

About this property

Bella Hotel Surabaya

3-star hotel perfect for exploring Surabaya
There's a restaurant on site, as well as a coffee shop/cafe. WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Bella Hotel Surabaya. Self parking is free.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 74 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2013
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Bella Hotel Surabaya offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 185000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 185000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Property is also known as

Bella Hotel Surabaya Hotel
Bella Hotel Surabaya
Bella Surabaya
Hotel Bella Surabaya
Bella Hotel By Simply Maven Surabaya, Java
Bella Hotel Surabaya Surabaya
Bella Hotel Surabaya Hotel Surabaya

Frequently asked questions

How close is Bella Hotel Surabaya to the airport?

Bella Hotel Surabaya is 12.1 mi (18-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does Bella Hotel Surabaya have an airport shuttle?

Bella Hotel Surabaya offers an airport shuttle 24 hours a day, on request, for a charge of IDR 200000 per vehicle, one way.

How close is Bella Hotel Surabaya to the beach?

This hotel is 12.6 mi (40-min drive) from New Kenjeran Beach.

Does Bella Hotel Surabaya offer free breakfast?

Bella Hotel Surabaya does not offer free breakfast.

Is there a casino at Bella Hotel Surabaya?

No, there is no casino at this hotel.

What time is check-in at Bella Hotel Surabaya?

Check-in begins at 2:00 PM.

Is there free parking at Bella Hotel Surabaya?

This hotel offers free self parking.

Does Bella Hotel Surabaya have a pool?

Bella Hotel Surabaya does not have a pool.

Does Bella Hotel Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does Bella Hotel Surabaya have a spa?

There are no spa services available at this hotel.

How close is Bella Hotel Surabaya to downtown Surabaya?

Bella Hotel Surabaya is 3.6 mi away from Surabaya.

Bella Hotel Surabaya Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

limbangjaya

Liked: Cleanliness, property conditions & facilities, room comfort

Staffs is not so professional

Breakfast needs to be improved
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

コストパフォーマンスは良い

部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。
Verified review

8/10 Good

Glody

Liked: Staff & service, room comfort

So, soo... Budget Hotel

inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya
Verified review

8/10 Good

Sudarwanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi Strategis

Kamar cukup luas dan lokasinya di Mayjen Sungkono di kompleks pertokokan Rich Palace. Sangat cocok kalau ingin jalan jalan di Surabaya Barat, Ciputra World, PTC. Juga ada fasilitas shuttle bis gratis dari hotel ke Ciputra World. Internet wifi lumayan bagus. Free Parking.
Verified review

4/10 Poor

Edy

Liked: Cleanliness
Disliked: Staff & service, room comfort

Shop house

This hotel located in shop house complex, front office, lobby and restaurant located in one small room, room is just like budget hotel, in my room shower was leaking so water is run from pipe instead from head of shower... this hotel is not run by profesional hotel persons, lack of service, I sit with my guest for quite sometime in 'restauran' no one offering menu..So I have to walk accross street to get some food, in the morning when I intend to take breakfast all plates were wet, I try to find paper tissue but no one in the restauran so I lapse my breakfast...
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Shinji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort