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Golden Tulip Legacy Surabaya

5.0 star property
5-star luxury hotel near Pakuwon Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for Golden Tulip Legacy Surabaya

Exterior
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Jl. HR Muhammad No. 269, Surabaya, East Java, 60226
  • Popular LocationPakuwon Mall3 min drive
  • Popular LocationCiputra World Mall6 min drive
  • Popular LocationTunjungan Plaza10 min drive
  • AirportSurabaya (SUB-Juanda)36 min drive

Room options

View all photos for Chairman Suite

Premium bedding, in-room safe, desk, laptop workspace

Chairman Suite

  • 96 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 64 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Java Paragon Hotel and Residences
Pool
Spa
Kids pool
Parking included
4.0 out of 5, Very good, (141)
The price is CA $44
per night
CA $49 total
includes taxes & fees
30 May - 31 May
Java Paragon Hotel and Residences

About the area

Surabaya

Near the airport.Within 2 miles (3 km) of this Surabaya hotel, you'll find Al-Akbar Mosque and Pakuwon Mall. Pakuwon Trade Center and Ciputra World Mall are also within 3 miles (5 km).

What's nearby

  • Pakuwon Mall - 3 min drive
  • Surabaya Zoo - 5 min drive
  • Ciputra World Mall - 6 min drive
  • Surabaya Plaza Shopping Mall - 9 min drive
  • Tunjungan Plaza - 10 min drive

Getting around

  • Margorejo Station - 8 min drive
  • Tandes Station - 13 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • Warung Leko - 6 min walk
  • Depot Nasi Campur Pojok Tambak Bayan - 5 min walk
  • Madame Chang - 7 min walk
  • Mao Jia Cai - 5 min walk
  • Yung Ho - 4 min walk

About this property

Golden Tulip Legacy Surabaya

5-star luxury hotel near Pakuwon Mall, connected to a shopping center
Golden Tulip Legacy Surabaya offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Golden Tulip Legacy Surabaya. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Victorian Surabaya hotel.

  • 1 building
  • 205 guestrooms or units
  • 28 levels
  • 2 dining venues
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Golden Tulip Legacy Surabaya offers 205 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Rich Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Indonesian

Property amenities

Family friendly

  • Babysitting services
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily: IDR 138000-138000 for adults and IDR 69000-69000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Tulip Legacy Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 138000–138000 for adults, and IDR 69000–69000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Rich Palace Hotel
Rich Palace Surabaya
Rich Palace
Golden Tulip Legacy Surabaya Hotel
Golden Tulip Legacy Surabaya Surabaya
Golden Tulip Legacy Surabaya Hotel Surabaya
Rich Palace Hotel Surabaya by SoASIA Hotels Resorts

Golden Tulip Legacy Surabaya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 36 reviews" "
Rating 8 - Good. 20 out of 36 reviews" "
Rating 6 - Okay. 7 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

jemmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Adam, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inconvenience
Checking in experience was bad. Staff told me I couldn’t check in telling me to come back at 2pm and when I ask another time stating I booked through Expedia they then ask for my name. And was able to check in. Key card kept giving me issue. For the days I was there. I was able to access the lift to my floor and when unlocking the door I could not. I had to go back down to get the card changed. Room wasn’t bright enough. Room was not as clean as expected. Amenities wasn’t as complete as other hotels I stayed.
Stayed 2 nights in Jul 2018

8/10 Good

Annes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with lots of smilling faces.
Good value for money. Amazing smiling staff. ever ready to help.

10/10 Excellent

Annes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a great smile.
Exceptional smilling staff . Very spacious room. Good value for money.

10/10 Excellent

Andrew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and good value
Love the premium bedding and linen. Very comfortable. Very friendly and accomodating staff. Good security too. Would definitely book this hotel when I come back to Surabaya.
Stayed 1 night in Mar 2018

8/10 Good

Yverick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming from Australia, the price of this high-end hotel is unbeatable. It is also relatively cheap and easy to hire a taxi from the hotel. Taxis are waiting in front of the hotel. The facility itself is great but I could see signs of ageing in particular in the bathroom which was still stellar at the time of stay. Hospitality of the staff is exceptional. It is a 4-star hotel so the breakfast is certainly nice but not impressive.

8/10 Good

paulus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 2 nights in Oct 2017

8/10 Good

antz, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel for family trip
Good location, many good restaurants around. Restaurants on third level is very good. Not expensive stay but you get big room, comfortable bed and good lobby area. The downside is the towel has weird smell, breakfast is only passable, and bathroom has some lingering damp smell. Also, the carpet has shown its age and has some marks to it. Overall, it is a good 4 star hotel with reasonable price but i would not purchase the breakfast next time.
Stayed 1 night in Aug 2017

8/10 Good

Budi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
The hotel is clean and brand new . Quite comfort hotel to stay. Good service. Recommended hotel.