Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

5.0 star property
5-star luxury hotel near Ciputra World Mall, connected to a shopping center

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Photo gallery for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Outdoor pool
Outdoor pool
View from room
Point of interest
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Parking included

Explore the area

View in a map
Jl. Mayjen Sungkono Kav. 87, Surabaya, East Java, 60225
  • Place, Ciputra World Mall
    ‪1 min walk‬
  • Place, Surabaya Zoo
    ‪2 min drive‬
  • Place, Tunjungan Plaza
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪19 min drive‬

Room options

Deluxe Twin Room (Twin Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Deluxe

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Grand Deluxe Twin

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Club Deluxe

  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Club Grand Deluxe

  • City view
  • Sleeps 2
  • 1 King Bed

Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Grand Deluxe King

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Deluxe

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Surabaya

Gunung Sari stay.With a stay at this Gunung Sari hotel, you'll be within half a mile (1 km) of Ciputra World Mall and 9 miles (15 km) of Ciputra Golf Club.

What's nearby

  • Ciputra World Mall - 1 min walk - 0.0 km
  • Surabaya Zoo - 2 min drive - 2.0 km
  • Royal Plaza Surabaya - 4 min drive - 3.7 km
  • Pakuwon Mall - 6 min drive - 6.0 km
  • Tunjungan Plaza - 6 min drive - 4.8 km

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 20 min drive
  • Surabaya (SUB-Juanda) - 35 min drive

Restaurants

  • ‪XXI Lounge - ‬2 min walk
  • Paradise Dynasty
  • ‪Pancious - ‬1 min walk
  • ‪My Kopi-O! - ‬1 min walk
  • ‪Kopi Janji Jiwa - ‬1 min walk

About this property

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

5-star luxury hotel near Ciputra World Mall, connected to a shopping center
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. A children's pool, a fitness center, and a sauna are also featured at the luxury Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Surabaya hotel.

  • 1 building
  • 212 guestrooms or units
  • 22 levels
  • Built in 2014
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers 212 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 60,000 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: IDR 302,500 to 302,500 for adults and IDR 151,250 to 151,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch LED TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 302500 to 302500 for adults, and IDR 151250 to 151250 for children
  • Airport shuttle fee: IDR 440220 per vehicle (one-way)
  • Valet parking fee: IDR 60000 per day
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ciputra World Surabaya
Hotel Ciputra World
Ciputra World Surabaya
Ciputra World
Hotel Ciputra World Surabaya, Java
Hotel Ciputra World Surabaya