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Kokoon Hotel Surabaya

3.0 star property
3-star hotel near Tunjungan Plaza

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Photo gallery for Kokoon Hotel Surabaya

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Reception
Exterior
Front of property
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
JALAN SLOMPRETAN NO. 26, Surabaya, SURABAYA, 60161
  • Place, Pasar Atum Mall
    ‪6 min walk‬
  • Place, Red Bridge
    ‪8 min walk‬
  • Place, Chinatown
    ‪11 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Room amenity

Family Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Room, 1 King Bed, Pool View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Surabaya

In shopping district.Within a 10-minute walk of the hotel, you'll find Pasar Atum Mall and Kong Co Kong Tik Cun Ong Temple. Gereja Perawan Maria Tak Berdosa and Red Bridge are also within half a mile (1 km).

What's nearby

  • Pasar Atum Mall - 6 min walk - 0.6 km
  • Red Bridge - 8 min walk - 0.7 km
  • Heroic Monument - 9 min walk - 0.8 km
  • ITC Surabaya Mega Grosir - 11 min walk - 0.9 km
  • Chinatown - 11 min walk - 0.9 km

Getting around

  • Surabaya Kota Station - 5 min walk
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 46 min drive

Restaurants

  • ‪Kedai Wedang Kopi Cak Kin - ‬4 min walk
  • ‪Warung Nasi Cumi-cumi (Ibu Atun) - ‬6 min walk
  • ‪WOK Noodle - ‬6 min walk
  • ‪Es Kacang Ijo Waspada - ‬6 min walk
  • ‪Depot Mie Hongkong ( Cab, Waspada ) - ‬3 min walk

About this property

Kokoon Hotel Surabaya

3-star hotel near Tunjungan Plaza
There's a restaurant on site. Public spaces have free WiFi. Kokoon Hotel Surabaya offers its guests an outdoor pool and a fitness center. There are 3 meeting rooms available. Spa services, a terrace, and concierge services are also featured at the business-friendly Kokoon Hotel Surabaya. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 87 guestrooms or units
  • Meeting rooms
  • Built in 2017
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Dining venue
Kokoon Hotel Surabaya offers 87 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.0 out of 5, Very good, 154 reviews
The price is CA $35
CA $44 total
includes taxes & fees
Jun 12 - Jun 13
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kokoon Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 60000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Kokoon Hotel Surabaya Hotel
Kokoon Hotel Surabaya Surabaya
Kokoon Hotel Surabaya Hotel Surabaya

Frequently asked questions

How close is Kokoon Hotel Surabaya to the airport?

Kokoon Hotel Surabaya is 13.5 mi (46-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Kokoon Hotel Surabaya?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Kokoon Hotel Surabaya on Jun 21, 2026 start from CA $34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kokoon Hotel Surabaya have an airport shuttle?

Airport shuttle services are not available at Kokoon Hotel Surabaya.

How close is Kokoon Hotel Surabaya to the beach?

This hotel is 5.7 mi (24-min drive) from New Kenjeran Beach.

Does Kokoon Hotel Surabaya offer free breakfast?

Free breakfast isn’t provided at Kokoon Hotel Surabaya, but buffet breakfast is offered for a fee of IDR 120000 for adults and IDR 60000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Kokoon Hotel Surabaya?

No, there is no casino at this hotel.

What time is check-in at Kokoon Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Kokoon Hotel Surabaya?

This hotel offers free self parking.

Does Kokoon Hotel Surabaya have a pool?

Kokoon Hotel Surabaya features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Kokoon Hotel Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does Kokoon Hotel Surabaya have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Kokoon Hotel Surabaya to downtown Surabaya?

Kokoon Hotel Surabaya is 1.4 mi away from Surabaya.

Kokoon Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, the bed was comfortable, and the room was very clean.
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Othman

Liked: Staff & service, property conditions & facilities, room comfort
I like the concept & decor of the hotel. Room is simple yet functional
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price. Location is a bit far from center and sites except the independence monument, so had to take a Grab to get anywhere. A fridge would be nice. Not many dining options nearby but hotel has a restaurant and the food was good.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a very nice and ex colonial hotel with vintage history appearance and a delicious breakfast and lovely swimming pool amd very helpful staff. My only minus is that there was no fridge in my hotel room and that the surrounding area around the hotek feels very unsafe at night but i cannot fault the hotel for this. All in all a positive experience.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Gin Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD HOTEL & BEST SERVICE

I like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a dirty industrial area with limited dining. No refrig in the room. No hot water for the shower. Nice staff.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast had good variety and it was good. The bed sheets had some small stains but the room was overall clean. Shower gel was very limited, not enough. The area was very quiet with extremely limited options for dinner nearby.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite nice. However, the air-conditioning was insufficient for the heat outside. Air conditioning systems in this country are inadequate for the environment, at least in comparison to USA, if we stayed longer, we would’ve purchased a fan, which I think would’ve made it much nicer.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Timothee

Liked: Property conditions & facilities
Disliked: Staff & service
La chambre était propre mais le personnel ne prend pas vraiment en compte les remarques. Dans l'ensemble déçu par le personnel.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Stayed 1 night in Oct 2022
Verified

8/10 Good

frederic

Liked: Staff & service, amenities, property conditions & facilities
Bon hôtel avec décor très original et de bon goût - années 1970 Chambre très spacieuse Grande piscine Rien à voir autour
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous. Our room was quite big and the bed was very comfortable.
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019