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Luxpoint Hotel Surabaya

Property class: 3.5
3.5-star hotel near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Luxpoint Hotel Surabaya

A hotel hallway with multiple doors, light fixtures, and a carpeted floor.
A reception area with a 'BAR' sign, wooden paneling, and a red-striped wall.
A modern living room with a sectional sofa, a coffee table, and an ottoman.
A hotel room with two beds, a nightstand, a wall-mounted light, and a plain wall.
A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a balcony with a view of greenery.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Jalan Bratang Jaya Nomor 43, Surabaya, 60284
  • Place, Surabaya Zoo
    ‪5 min drive‬
  • Place, Rumah Sakit Umum Daerah Dr. Soetomo
    ‪5 min drive‬
  • Place, Galaxy Mall
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a red accent wall, a wooden headboard, and a bed with white bedding.

Standard Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand, a wall-mounted light, and a plain wall.

Standard Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Nano Room

A hotel room with a bed, a nightstand, and a wall-mounted light.

Nano Room

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Surabaya

Gubeng stay.Your stay at this Gubeng hotel places you within 2 miles (3 km) of Monument Of Suroboyo and Mpu Tantular Museum. Taman Bungkul and Korea Park are also within 3 miles (5 km).

What's nearby

  • Taman Bungkul - 5 min drive - 3.4 km
  • Surabaya Zoo - 5 min drive - 5.0 km
  • Rumah Sakit Umum Daerah Dr. Soetomo - 5 min drive - 5.4 km
  • Galaxy Mall - 6 min drive - 6.4 km
  • Surabaya Plaza Shopping Mall - 6 min drive - 6.4 km

Getting around

  • Surabaya Gubeng Station - 6 min drive
  • Wonokromo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪House Of Spuds - ‬3 min walk
  • ‪Batagor & Siomay Khas Bandung - ‬1 min walk
  • ‪Nasi Ayam Bebek Goreng Purnama - ‬4 min walk
  • ‪Depot Restu - ‬2 min walk
  • ‪Dapur lapanta - ‬3 min walk

About this property

Luxpoint Hotel Surabaya

3.5-star hotel near Tunjungan Plaza
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Luxpoint Hotel Surabaya also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

  • 34 guestrooms or units
  • 6 levels
  • Built in 2015
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue
Luxpoint Hotel Surabaya offers 34 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to balconies. Beds feature premium bedding. Cable television is provided. Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Restaurant
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The price is CA $28
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luxpoint Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 50000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 150000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

Property Registration Number 2309210051786, 55130

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Luxpoint Hotel Surabaya
Luxpoint Hotel
Luxpoint Surabaya
Luxpoint
Luxpoint Hotel Surabaya Hotel
Luxpoint Hotel Surabaya Surabaya
Luxpoint Hotel Surabaya Hotel Surabaya

Frequently asked questions

How close is Luxpoint Hotel Surabaya to the airport?

Luxpoint Hotel Surabaya is 9 mi (31-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Luxpoint Hotel Surabaya?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Luxpoint Hotel Surabaya on Nov 12, 2026 start from CA $21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Luxpoint Hotel Surabaya have an airport shuttle?

Airport shuttle services are not available at Luxpoint Hotel Surabaya.

How close is Luxpoint Hotel Surabaya to the beach?

This hotel is 7.1 mi (28-min drive) from New Kenjeran Beach.

Does Luxpoint Hotel Surabaya offer free breakfast?

Luxpoint Hotel Surabaya does not offer free breakfast.

Is there a casino at Luxpoint Hotel Surabaya?

No, there is no casino at this hotel.

What time is check-in at Luxpoint Hotel Surabaya?

Check-in begins at 2:00 PM. A fee applies for early check-in.

Is there free parking at Luxpoint Hotel Surabaya?

This hotel offers free self parking and valet parking.

Does Luxpoint Hotel Surabaya have a pool?

Luxpoint Hotel Surabaya does not have a pool.

Does Luxpoint Hotel Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does Luxpoint Hotel Surabaya have a spa?

There are no spa services available at this hotel.

How close is Luxpoint Hotel Surabaya to downtown Surabaya?

Luxpoint Hotel Surabaya is 2.9 mi away from Surabaya.

Luxpoint Hotel Surabaya Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

3.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The stuff very helpful but only broplem is the AC is not working as should!! only blowing hot air and i spoke to the stuff they moved me to another room. The room they moved me also the AC is not working and they told me all their AC is low watts need times to cool. To make the sory short been there for 7 hours only getting hot and hot so i finally open the windows. The stuff are awesome and hotel is clean but the only broplem is the Ac is not functioning they need improvement.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Breakfast, like what their advertisement, because they said they closed the kitchen while pandemic, and that was in 2020, and now is 2026, and they still never update the information that they don't have kitchen anymore. No Laundry service like what they put in their advertisement. No hot water dispenser, I have to get a glass of hot water everyday to make my own coffee from the security post at their parking lot. Because they don't have any hot water dispenser inside the hotel, and they don't have any coffee makers machine in the room. Really bad... And the voice of the elevator bell, is too loud, ding dong... ding dong... ding dong... All day, All night.... Crazy....
Stayed 12 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super quick check-in and friendly staffs

Nice comfy bed Clean bathroom Small room but complete facility
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terribly bad.

Hotel property was very bad. Service was terribly bad. I could not check in the reason was they did not receive the hotel confirmation from hotels.com, they said. After having long conversation, finally they allow me to check in. NO HOT WATER. THE LINEN WAS NOT CLEANED. Over all, the HOTEL WAS TERRIBLE. I WILL NEVER STAY IN THAT HOTEL AGAIN. NEVER! NOT RECOMMENDED HOTEL!!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
BILIK KECIL SEMPIT DAN INTERNETNYA SANGAT PERLAHAN
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamar fam ternyata kecil

Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Room comfort