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Four Points by Sheraton Taicang

Property class: 4
4-star hotel with free WiFi, connected to a shopping center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Taicang

A large indoor swimming pool with a tiled floor and ceiling, surrounded by blue-tiled walls and columns.
A modern lobby with sofas, chairs, and a red carpet.
A corridor with a reflective floor, patterned walls, and a series of hanging light fixtures.
A gym with multiple treadmills, stationary bikes, and elliptical machines.
A hotel room with two beds, a desk, a TV, and a bathroom with a shower and toilet.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No 288 Shanghai East Road, Taicang, Suzhou, Jiangsu, 215400
  • Place, Wanda Plaza
    ‪1 min drive‬
  • Place, Haitian Temple
    ‪3 min drive‬
  • Place, Nanyuan Park
    ‪4 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪56 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a bathroom with a shower and toilet.

Traditional Room, 2 Twin Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a desk, chair, and a coffee maker on a tray.

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a desk, chair, and a coffee maker on a tray.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

A hotel room with a desk, chair, and a coffee maker on a tray.

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds

A hotel room with a desk, chair, and a coffee maker on a tray.

Club Room, 2 Twin Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Suite, 1 Bedroom

A hotel room with a bed, a desk with a chair, a television, and a bathroom with a bathtub and shower.

Comfort Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Single Room, 1 Bedroom, Executive Level

A hotel room with a large bed, a seating area, a television, a bathroom with a bathtub, and a glass shower enclosure.

Executive Single Room, 1 Bedroom, Executive Level

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the area

Suzhou

Heart of Suzhou.Stay at this Suzhou hotel and you'll be within half a mile (1 km) of Wanda Plaza and 2 miles (3 km) of Haitian Temple. Taicang Park and Zhangpu Former Residence are also within 3 miles (5 km).

What's nearby

  • Wanda Plaza - 1 min drive - 0.4 km
  • Haitian Temple - 3 min drive - 3.2 km
  • Nanyuan Park - 4 min drive - 3.8 km
  • Taicang Park - 4 min drive - 4.7 km
  • Zhangpu Former Residence - 5 min drive - 5.4 km

Getting around

  • Taicang Station - 14 min drive
  • Nanxiang North Railway Station - 33 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 78 min drive

Restaurants

  • ‪太仓锦江国际大酒店 Jinjang International Hotel Taicang - ‬2 min drive
  • ‪星巴克 - ‬6 min walk
  • ‪McDonald's (麦当劳) - ‬8 min walk
  • ‪弇山文人面馆 - ‬11 min walk
  • ‪Riverside Bar&restaurant - ‬3 min drive

About this property

Four Points by Sheraton Taicang

4-star hotel with free WiFi, connected to a shopping center
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Four Points by Sheraton Taicang. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Suzhou hotel.

  • 1 building
  • 437 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Built in 2008
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Four Points by Sheraton Taicang offers 437 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 120 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Bicycles
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Taicang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 120 per person
  • Airport shuttle fee: CNY 850 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Four Points Sheraton Hotel Taicang
Four Points Sheraton Taicang
Four Points Taicang
Sheraton Taicang
Four Points Sheraton Taicang Hotel
Four Points by Sheraton Taicang Hotel
Four Points by Sheraton Taicang Suzhou
Four Points by Sheraton Taicang Hotel Suzhou

Frequently asked questions

How close is Four Points by Sheraton Taicang to the airport?

Four Points by Sheraton Taicang is 27.8 mi (51-min drive) away from the Hongqiao International Airport (SHA) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton Taicang?

As of Sept 6, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Taicang on Sept 13, 2026 start from CA $105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton Taicang have an airport shuttle?

Four Points by Sheraton Taicang offers an airport shuttle 24 hours a day, on request, for a charge of CNY 850 per vehicle, one way.

Does Four Points by Sheraton Taicang offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Taicang, but buffet breakfast is offered for a fee of CNY 120 per person.

Is there a casino at Four Points by Sheraton Taicang?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Taicang?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Four Points by Sheraton Taicang?

This hotel offers free self parking.

Does Four Points by Sheraton Taicang have a pool?

Four Points by Sheraton Taicang does not have a pool.

Does Four Points by Sheraton Taicang have a restaurant?

Four Points by Sheraton Taicang is home to Eatery, which features brunch.

Does Four Points by Sheraton Taicang have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Taicang to downtown Suzhou?

Four Points by Sheraton Taicang is 0.7 mi away from Taicang.

Four Points by Sheraton Taicang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 89 reviews
Rating 8 - Good. 36 out of 89 reviews
Rating 6 - Okay. 9 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 0 out of 89 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
I have been using that hotel for 15 years and it has really gone down hill!!!!! the food was cold the TV had limited channels for foreign visitor I will not be back
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Worst buffet I have ever been

Bad experience, especially the buffet is like a disaster, the worst buffet I have ever been.
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Chi Ho Thomas

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The phone in the room could not be used normally; I could only use speaker phone function. The TV channels were only local ones although CNN and other international channels were listed in the menu. The gym was not yet open at 6am.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體服務品質不錯, 但房間內裝已經有點老舊過時, 淋浴間的蓮蓬頭很難用, 房間內的室內照明不太夠, 晚上辦公不方便。早餐還可以。
Stayed 3 nights in May 2026
Verified review

8/10 Good

TAKEYOSHI

Liked: Cleanliness, property conditions & facilities
まぁ、高いだけのことはある。 ただ、そもそも田舎なので、ショッピングや食事は不便。
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Verified traveller

Liked: Property conditions & facilities
대체적으로 만족합니다. 다음번 출장에도 재사용 용의 있습니다
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

PO-CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿評價

房間整潔乾淨！
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

GUENHONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

담배 냄새랑 노인네 냄새가 나요

담배 찐 냄새가 나요..
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Taehwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋은호텔입니다
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

SANGYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전부 만족! 석식은 꼭 추천

타이캉 쪽 숙소를 잡으실때 추천드립니다. 특히 조식과 석식을 포함한 패키지는 실용적이며 합리적입니다. 조식과 석식은 모두 뷔페로 구성되어져 있고 메뉴가 상이합니다. 석식은 맥주와 와인까지 제공되어 만족스러운 식사였습니다. 매일매일 청소를 해주며 물과 비품들을 채워주었습니다. 수영장은 이용하기에는 좋았으나 특별함은 없었고 체육관 또한 특별함이 없는 체육관이었습니다. 자전거를 빌려서 동네를 돌아다니기 좋았습니다. 다만 주변에 갈만한곳이 없어 완다프라자를 왕복하고 동네를 돌아다니는 것이 전부인게 아쉽습니다. 호텔에서 오른쪽으로 돌아가면 잭스 홈이라는 펍이 있는데 사장님이 아주 좋으신 분입니다. 맥주한잔하시려면 여기에서 드시길 추천합니다.
Stayed 9 nights in Sep 2023
Verified review

8/10 Good

Yeonchun

Liked: Cleanliness, staff & service, room comfort
근접성, 직원 친절도 및 식사의 질이 우수합니다. 하지만 오래된 호텔이라 방 내부가 좀 낡은것이 아쉬운 점입니다. 하지만 전체적으로 만족합니다.
Stayed 9 nights in Sep 2023
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋にバスタオルが無かった。
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Super　Jeter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かれこれ、６～７回ほど利用させて貰いましたが、毎回気持ち良く過ごさせて頂いております。今後も蘇州に行く際は、利用したいと思います。
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 조용해서 좋았어요. 주변에 음식점도 많고 특히 100미터 거리에 쇼핑시설 "완다광창" 있어서 좋았어요
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great location. Friendly staff. Clean Roms. Food western breakfest. Very good 4 Star hotel. I recommend this hotel
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
挺好
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

エリア最高のホテル

太倉エリアにおいて最高ランクのホテルです　　ヨーロッパからの滞在客が多くローカル色の全くないホテル
Stayed 6 nights in Aug 2019
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First priority Taicang hotel

Four Point is a very well kept hotel, with a dedicated staf that provide exelent service. Access to the hotel is fine, close to highway. Breakfast buffet is Chinese style combined with dishes from continental breakfast. The hotel is all over well kept and clean, although rugs seem very used. Western style restaurant next door, and within 10 minutes walk, the Wanda Plaza, a shopping center, with many places to eat, and many different types of restaurant This is my 5th.visit at the hotel, and next time I am in Taicang, Four Point is the first chosen.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service
출장 다녀오고 영수증 재발급 요청으로 전화 했는데.. 3분을 거쳐야 영어가능자가 나오고 영어 가능자는 불친절 하네요.. 그냥 전화 끊어버리심요
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
蘇州への出張の際は、いつも使わさせて頂いております。 徒歩で行けるショッピングセンター（ワンダ）もあり、フードコートも充実していて非常に便利です。朝食は洋食・中華のバイキング形式で、個人的には美味しく思います。又、次回も使いたいと思います。
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

フロントスタッフ

フロントスタッフの資質に差があるのが気になる
Stayed 4 nights in May 2019
Verified review

8/10 Good

Joseph

Liked: Room comfort
시설이 조금 지저분함
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太倉最棒的酒店

這是第三次入住，無可挑惕。飯店設備新穎，服務到位，早餐豐富美味，睡床舒適，房間無異味。
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフのホスピタリティが最高

スタッフのホスピタリティが最高　朝食メニューも豊富で美味しい　ビジネスマンとしてはロケーションはもちろん快適性や近隣の利便性、勿論ワールドクラスホテルグループとしての安心・安全が体験できるホテル
Stayed 11 nights in Jan 2019