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Hotel Nikko Suzhou

Property class: 4.5
4.5-star luxury hotel near Hanshan Temple

Choose dates to view prices

Photo gallery for Hotel Nikko Suzhou

A spacious lobby with high ceilings, large windows, and a reception desk.
A modern hotel building with a prominent sign, surrounded by high-rise buildings and a busy street at night.
A modern restaurant interior with high ceilings, geometric wall panels, and a patterned floor. Tables are set with wine glasses and plates, and there is a large potted plant in the corner.
A modern indoor swimming pool with a hot tub, lounge chairs, and a sunlit ceiling.
A modern bathroom with a large bathtub, a glass shower enclosure, and a view of a cityscape through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No.368 Changjiang Road, Suzhou, Jiansu, 215011
  • Place, Suzhou Water Park
    ‪2 min drive‬
  • Place, Humble Administrator's Garden
    ‪11 min drive‬
  • Place, Jinji Lake
    ‪15 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪32 min drive‬

Room options

View all photos for Comfort King Room

A hotel room with a large bed, bedside tables, a TV, and a bathroom visible through a glass door.

Comfort King Room

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a sofa, and a TV.

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Corner Deluxe Room

A hotel room with a large bed, a TV, a seating area, and a city view.

Corner Deluxe Room

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive King Room

A modern hotel room with a large bed, a desk, a TV, and a view of the city at night.

Executive King Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Luxury King Room

A modern hotel room with a bed, desk, chair, television, and large windows.

Luxury King Room

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Premier Suite

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

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Hilton Suzhou

Suzhou Industrial Park
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 116 reviews
The price is CA $118
CA $137 total
includes taxes & fees
Oct 12 - Oct 13
Hilton Suzhou

About the area

Suzhou

Huqiu District stay.A stay at this Huqiu District hotel places you within 3 miles (5 km) of Hanshan Temple and 6 miles (10 km) of Shantang Street. Suzhou University is within 6 miles (10 km) and Suzhou Museum is within 9 miles (15 km).

What's nearby

  • Suzhou Water Park - 2 min drive - 1.8 km
  • Shantang Street - 7 min drive - 7.6 km
  • Humble Administrator's Garden - 11 min drive - 10.7 km
  • Suzhou Museum - 11 min drive - 10.7 km
  • Jinji Lake - 15 min drive - 16.7 km

Getting around

  • Shishanlu Station - 5 min walk
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive

Restaurants

  • ‪KFC 肯德基 - ‬8 min walk
  • ‪sushiro 寿司郎 - ‬8 min walk
  • ‪同仁四季 Tongren 4 Season - ‬5 min walk
  • ‪Cafe Soo @ Shangri-la - ‬8 min walk
  • ‪Bco - ‬7 min walk

About this property

Hotel Nikko Suzhou

4.5-star luxury hotel near Hanshan Temple
Hotel Nikko Suzhou offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Nikko Suzhou. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Suzhou hotel.

  • 473 guestrooms or units
  • 29 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel Nikko Suzhou offers 473 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 140 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CNY 140 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Frequently asked questions

How close is Hotel Nikko Suzhou to the airport?

Hotel Nikko Suzhou is 21.6 mi (38-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Nikko Suzhou?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Nikko Suzhou on Oct 6, 2026 start from CA $125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Nikko Suzhou have an airport shuttle?

Airport shuttle services are not available at Hotel Nikko Suzhou.

Does Hotel Nikko Suzhou offer free breakfast?

Free breakfast isn’t provided at Hotel Nikko Suzhou, but cooked-to-order breakfast is offered for a fee of CNY 140 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Nikko Suzhou?

No, there is no casino at this hotel.

What time is check-in at Hotel Nikko Suzhou?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Nikko Suzhou?

This hotel offers free self parking.

Does Hotel Nikko Suzhou have a pool?

Hotel Nikko Suzhou features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Hotel Nikko Suzhou have a restaurant?

There are 3 onsite restaurants, offering options like Japanese cuisine and happy hour.

Does Hotel Nikko Suzhou have a spa?

There are no spa services available at this hotel.

How close is Hotel Nikko Suzhou to downtown Suzhou?

Hotel Nikko Suzhou is 1.9 mi away from Suzhou.

Hotel Nikko Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 119 reviews
Rating 8 - Good. 35 out of 119 reviews
Rating 6 - Okay. 8 out of 119 reviews
Rating 4 - Poor. 3 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location MRT just next to me
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

11/10

As always. Amazing stay.
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy due to construction

Nice hotel but construction site outside building 24/7 ie noisy over night. Ask for room at opposite side
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, room comfort

Don't Stay Here

This hotel presents itself as a high end hotel, but it is not. I stayed in a Deluxe Bedroom, on the 19th floor. The sound proofing on the windows is horrible. I could hear all the cars honking every morning from the 19th floor waking me up. At times, you could smell cigarette smoke coming thru the vents from other bedrooms. The only good things about this hotel are the breakfast, nearby subway station, and the dry cleaning. The customer service is subpar. I had to checkout sooner than expected. I checked out 1 hr past the deadline, and was charged an additional night. The manager would not waive the additional night because of 1 hr. I have stayed at this hotel everytime I am in China, but have realized there are better options available nearby. Stay there instead.
Stayed 5 nights in Feb 2025
Verified review

6/10 Okay

Not 5 Star quality!!!

I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
附近生活機能方便，服務態度很好
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

업무 출장차 숙박 잘하고 갑니다

크고 깨끗하며 직원들의 친절함 모두 감사합니다
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くてきれいで。風呂は最高😀
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル

ホテルもきれいで快適でした。
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

服務周到

此次將護照遺留在飯店內，等到了浦東機場要辦理登記手續時才發現遺留在保險箱內，聯絡友人去電飯店確認護照在房間內無誤，飯店配合友人之計程車安排送到機場。來得及改次班航班得以與表定當日回到台灣。
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず、駅からすぐの立地であることがよかったです。 変に歩いて、移動する必要がなく、すぐにホテルに行けました。 ホテル内は清潔感があって、さすがに日系ホテルです。 ホスピタリティも充分でした。 朝食のバイキングも色々と種類があって、なかなか楽しいです。ご馳走様でした。
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
櫃檯的服務態度有待加強.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Stayed 1 night in May 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
日系ブランドのクオリティ、安心できる
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing are nice, good location and very clean.
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
宿泊施設が綺麗です。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

記念品

大好きなホテル。中国暮らしの中で日本を感じさせてくれます。今回１０回目の宿泊記念品をいただきました。サプライズ！
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

さすがです

蘇州初の日系ホテルとしてさすがのサービスと快適さでした。 上層階に宿泊させていただいたおかげで、眺めも非常に良かったです。 近くにコンビニなどはありませんが、隣のショッピングモールにスーパーがあります。 ホテル内のThe Loungeの価格もリーズナブルで、外へ出るより良いかと思います。
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體不錯，人員還需培訓
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯，值得試試！
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェクイン時間がかかりすぎ
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はとても良いです。 駅が近い。 ただし、回りに何も無いので結局、移動はタクシーでした。 観光、仕事でこられる方は全てを地下鉄移動と考えるなら便利な場所だと思います。
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
テレビのチャンネル表がわかりやすく置いてあればNHKを簡単に探すことが出来たと思いました。
Stayed 1 night in Jun 2019