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Novotel Suzhou SIP

4.0 star property
4-star hotel in Suzhou Industrial Park

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Photo gallery for Novotel Suzhou SIP

Enjoy the city view from your balcony with a comfortable sofa and outdoor seating area.
Experience the unique wave-like ceiling design and comfortable seating areas in our stylish lobby.
Enjoy meals in this elegant dining area with a long table and comfortable seating for all.
Enjoy a panoramic city view from the comfort of your room, featuring a balcony with wicker chairs and a small table.
Relax in our inviting lobby, featuring comfortable seating and a warm atmosphere.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym

Explore the area

Map
688 Suzhou Avenue East, Suzhou, 215027
  • Jinji Lake
    ‪4 min walk‬
  • Suzhou Culture and Arts Center
    ‪6 min walk‬
  • Suzhou International Expo Center
    ‪10 min walk‬
  • Wuxi (WUX-Shuofang)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 46 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

View from property

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

View from room

Premier Room, 1 King Bed

  • 46 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 65 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

View from room

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Single Beds

  • 45 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

View from property

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.3 out of 5, 4 reviews
The price is CA $260
CA $303 total
includes taxes & fees
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About the area

Suzhou

Suzhou Industrial Park stay.Within a 10-minute walk of this Suzhou Industrial Park hotel, you'll find Jinji Lake and Suzhou Culture and Arts Center. Also, Suzhou International Expo Center is within half a mile (1 km) and Yuanrong Times Square is within 2 miles (3 km).

What's nearby

  • Jinji Lake - 4 min walk - 0.4 km
  • Suzhou Culture and Arts Center - 6 min walk - 0.5 km
  • Suzhou International Expo Center - 10 min walk - 0.9 km
  • Yuanrong Times Square - 14 min walk - 1.2 km
  • Gate to the East - 4 min drive - 3.9 km

Getting around

  • Wenhuabolanzhongxin Station - 1 min walk
  • Suzhou Railway Station - 20 min drive
  • Hongqiao International Airport (SHA) - 71 min drive

Restaurants

  • ‪大渔铁板烧 - ‬8 min walk
  • ‪Two Birds One Stone - ‬7 min walk
  • ‪Olive tree - ‬10 min walk
  • ‪米特立咖啡 - ‬19 min walk
  • ‪星巴克 - ‬6 min walk

About this property

Novotel Suzhou SIP

4-star hotel in Suzhou Industrial Park
Novotel Suzhou SIP offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 4521 square feet (420 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Suzhou SIP. Free self parking is available.

This 4-star Suzhou hotel is smoke free.

  • 306 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 4521 sq ft of conference space
  • 420 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Novotel Suzhou SIP offers 306 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

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  • Spa
  • Free WiFi
  • Restaurant
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CA $97 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suzhou SIP

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Disposable personal items are available on request.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Suzhou SIP Hotel
Novotel SIP Hotel
Novotel SIP
Novotel Suzhou Sip (opening February 2016)
Novotel Suzhou Sip (opening March 2016)
Novotel Suzhou SIP Hotel
Novotel Suzhou SIP Suzhou
Novotel Suzhou SIP Hotel Suzhou

Novotel Suzhou SIP Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 238 reviews
Rating 8 - Good. 84 out of 238 reviews
Rating 6 - Okay. 16 out of 238 reviews
Rating 4 - Poor. 1 out of 238 reviews
Rating 2 - Terrible. 0 out of 238 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jordan Shihern

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lim

Stayed 3 nights in Aug 2023

10/10 Excellent

Boon Leng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly & helpful!
Stayed 3 nights in May 2023

10/10 Excellent

Mei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

MACKENZIE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good Location and Service! The Rest Left Wanting

The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
Stayed 3 nights in Jan 2022

10/10 Excellent

Tony Liptung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Wan Gee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

PUI LING BETTY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

XIAOLAN

Stayed 1 night in Nov 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to moon bay

Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
Stayed 1 night in Nov 2019

10/10 Excellent

TEAK RUDY

Stayed 2 nights in Nov 2019

6/10 Okay

Danny S

Business traveller
Stayed 3 nights in Nov 2019

10/10 Excellent

Yongzheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Hock Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with this hotel, very modern & clean!
Stayed 1 night in Sep 2019

6/10 Okay

Andrew

Disliked: Cleanliness, room comfort

I’ll not stay at this Noveltel again

We stayed here for 3 nights, the checking receptionist was very cold and she had no smile to us, upon check out she only said “you are checked out”. The staffs are not trained to welcome you as a guest. The design and decoration are great, the bathroom smells bad, even with a glass door. all the bedding has a strong mildews smell. I don’t know if their housekeeper sanitize the toilet because it spreads the strong odor.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Hunnee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No issue with the hotel, everything was great. Room is spacious, the metro station entrance is just right next to the hotel. 5 to 8 mins walk to the Jin Ji Lake where you can enjoy great scenery, food and drinks.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
WiFi is poor, Aircon is not cold and no breakfast is included in the package
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Clean and good location, train station just next door. Good service, the front desk even prepare a surprise birthday cake during my stays!
Stayed 2 nights in May 2019