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Park Hyatt Suzhou

4.5 star property
4.5-star luxury hotel near Jinji Lake, connected to a shopping center

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Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Exterior
Serves dinner and brunch
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou Ferris Wheel
    ‪7 min walk‬
  • Place, Suzhou International Expo Center
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪37 min drive‬

Room options

View all photos for 1 King Lake View

1 King Lake View

1 King Lake View

  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Park Lakeview Terrace Suite

Park Lakeview Terrace Suite | Living area

Park Lakeview Terrace Suite

  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Garden View

Minibar, in-room safe, individually decorated, desk

1 King Garden View

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Deluxe

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Deluxe

2 Twin Deluxe

2 Twin Deluxe

  • 67 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King City View

Minibar, in-room safe, individually decorated, desk

1 King City View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Park Terrace Suite

Park Terrace Suite

Park Terrace Suite

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin City View

Minibar, in-room safe, individually decorated, desk

2 Twin City View

  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for 2 Twin Garden View

Minibar, in-room safe, individually decorated, desk

2 Twin Garden View

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for 1 King Skywheel View

Minibar, in-room safe, individually decorated, desk

1 King Skywheel View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Skywheel View

2 Twin Skywheel View

2 Twin Skywheel View

  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Park Lakeview Suite

Park Lakeview Suite

Park Lakeview Suite

  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Suzhou

Suzhou Industrial Park stay.With a stay at this Suzhou Industrial Park hotel, you'll be within 2 miles (3 km) of Jinji Lake and 6 miles (10 km) of Gate to the East. Suzhou University is within 6 miles (10 km) and Pingjiang Road is within 9 miles (15 km).

What's nearby

  • Jinji Lake - 4 min walk - 0.4 km
  • Suzhou Ferris Wheel - 7 min walk - 0.6 km
  • Yuanrong Times Square - 2 min drive - 1.3 km
  • Suzhou International Expo Center - 2 min drive - 1.7 km
  • Suzhou Culture and Arts Center - 2 min drive - 1.9 km

Getting around

  • Yixing High-Speed Railway Station - 16 min drive
  • Xinghu Jie Station - 16 min walk
  • Wuxi (WUX-Shuofang) - 59 min drive

Restaurants

  • ‪Living Room - ‬7 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬13 min walk
  • ‪Apartment 208 - ‬9 min walk
  • ‪KFC 肯德基 - ‬8 min walk

About this property

Park Hyatt Suzhou

4.5-star luxury hotel near Jinji Lake, connected to a shopping center
Park Hyatt Suzhou offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 4 meeting rooms. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Park Hyatt Suzhou. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Suzhou hotel is smoke free.

  • 178 guestrooms or units
  • 10 levels
  • Built in 2019
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Park Hyatt Suzhou offers 178 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
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The price is CA $96
CA $111 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Park Hyatt Suzhou Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Xinkai

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

chinching

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館整體品質良好，但未見進步。服務人員的服務態度逐漸失去熱忱了。 房務工作包括房間整理清潔較以前馬虎許多。
Stayed 4 nights in Oct 2025

10/10 Excellent

PEI-CHUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

COREY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Service level needs Training

Stayed 1 night in Nov 2023