Cricklade House Hotel, Sure Hotel Collection by Best Western

4.0 star property
4-star spa hotel perfect for exploring Swindon

Choose dates to view prices

Photo gallery for Cricklade House Hotel, Sure Hotel Collection by Best Western

Exterior
Superior Room, 1 Double Bed, Non Smoking
Restaurant
Garden
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Common Hill, Cricklade, Swindon, England, SN6 6HA
  • Swindon and Cricklade Railway
    ‪6 min drive‬
  • Cotswold Country Park and Beach
    ‪9 min drive‬
  • Swindon Designer Outlet
    ‪13 min drive‬
  • Oxford (OXF)
    ‪60 min drive‬

Room options

Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking, Courtyard Area

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking, View (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking, Courtyard Area

8.8 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking, View

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking, Courtyard Area

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Swindon

City center stay.Stay at this Swindon hotel and you'll be within half a mile (1 km) of Thames Path and 2 miles (3 km) of Thames River. Also, Paddy's Pawfect Paddock is within 2 miles (3 km) and Swindon and Cricklade Railway is within 6 miles (10 km).

What's nearby

  • Swindon and Cricklade Railway - 6 min drive - 5.8 km
  • Cotswold Country Park and Beach - 9 min drive - 9.4 km
  • Cirencester Church - 12 min drive - 14.9 km
  • Swindon Designer Outlet - 13 min drive - 12.3 km
  • Lydiard Park - 17 min drive - 12.5 km

Getting around

  • Kemble Station - 22 min drive
  • Bristol International Airport (BRS) - 81 min drive

Restaurants

  • ‪Project Coffee - ‬9 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪The Strawberry Thief - ‬8 min drive
  • ‪The Red Lion - ‬15 min walk
  • ‪Four Seasons - ‬9 min drive

About this property

Cricklade House Hotel, Sure Hotel Collection by Best Western

4-star spa hotel perfect for exploring Swindon
Cricklade House Hotel, Sure Hotel Collection by Best Western offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the business-friendly Cricklade House Hotel, Sure Hotel Collection by Best Western. Free self parking is available.

This 4-star Swindon hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cricklade House Hotel, Sure Hotel Collection by Best Western offers 45 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include bathtubs or showers.

This Swindon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Fritillary Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Italian

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Books
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests should be aware that cats reside at this property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cricklade Country Club Swindon
Cricklade Hotel & Country Club
Cricklade Hotel & Country Club Swindon
Cricklade House Hotel Swindon
Cricklade House Swindon
Cricklade House
Cricklade Hotel Country Club
Cricklade House Hotel Sure Hotel Collection Best Western Swindon
Cricklade House Hotel Sure Hotel Collection by Best Western

Cricklade House Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 169 out of 373 reviews
Rating 8 - Good. 128 out of 373 reviews
Rating 6 - Okay. 45 out of 373 reviews
Rating 4 - Poor. 19 out of 373 reviews
Rating 2 - Terrible. 12 out of 373 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Business traveller
Liked: Cleanliness, room comfort

Terrible Breakfast

Nice setting, Terrible breakfast - a burnt sausage, not even any beans!
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and quiet spa

Older hotel style with character but one of the cleanest I have ever stayed in. Staff can’t do enough for you and spa facilities are nice and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff friendly. Lovely pool and spa facilities. Massage was lush. Room spacious in house. Quiet and lovely countryside views. Close to Cricklade. Breakfast was fabulous. GF and DF catered for. Will definitely stay again.
Stayed 1 night in Feb 2025

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Room and welcome was fine. Unfortunately had poor customer service at Breakfast and cooked breakfast seemed to be luke warm as felt had been sitting in their copper canopy serving dishes for a while.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed the night ahead of spa treatments we had booked. Rather surprised to be asked for a deposit against damage to the room! Otherwise staff friendly and replied promptly to a request to ensure a twin room which was spacious and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

stewart

Stayed 1 night in Feb 2025

4/10 Poor

Colin

Disliked: Cleanliness

Shame about the cat turds.

Booked one night here in late January with my wife. Lovely old building on the outside. Most of the staff were nice. There was one who was a bit rude but that wasn't really the issue. The room we were given was old, and in the uncleaned staff wing of the hotel. Quite ugly and not in the main hotel, despite the fact that the hotel was virtually empty when we stayed. Being in what appeared to be the staff wing, meant that the outside door in our corridor was left open most of the time, despite the January cold and rain. As well as being cold, this gave open access to anyone, which was a little concerning. The breakfast was ok. Not great. Not terrible. Just ok. We were denied a late checkout even though we requested this at check-in the previous afternoon. Check out was 11AM. We asked for one hour so we weren't rushing but they wouldn't let us. Their reason to refuse us could not have for hygiene reasons because when we checked out, we had to walk past cat turds that were left in our corridor from when we checked-in the previous day. The photos I attach show the same turd. from check-in to check out. They may want to clean the rooms early, but everything else, not so much so it would seem. Over all, a nice building. Perhaps if we had been given a more sanitary room and the midday check-out that we politely asked for, our rating would have been higher.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

leon

Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

3rd time staying in a family room. Perfect set up for families with little kids. Pool always clean and quiet. Staff are great with kids and very accommodating.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The spa and dinner in the restaurant was wonderful. The decor needs updating/modernising.
Stayed 1 night in Jan 2025

10/10 Excellent

leon

Stayed 1 night in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in all a very nice stay

It's a lovely hotel we have stayed before in both the main house and the outbuildings. Plenty of parking and beautiful views. Food and breakfast were nice. The main menu for dinner has changed since our last stay which I believe was the previous July. Personally we preferred the old menu we didn't feel the options were as good this time but that may just be down to personal preference.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Soumya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. Great breakfast. Rooms were comfortable, albeit the radiators could be stronger.
Stayed 1 night in Dec 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
A hotel with character. The rooms while older have everything you need except air conditioning for summer. A lovely pool with sauna and steam room. A very comfortable bar area. Reasonable prices for dinner and an excellent breakfast with good service. Well worth a visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ella

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The facilities within the property were good as pool and changing rooms were clean. Only thing I would say that wasn’t good was we booked the kitchenette room and it had no plate, bowls, kitchen essentials like cutlery or anything. Kitchen was bare.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fortunately for us our two nights was as result of cashing in Tesco’s Clubcard points and not a cash booking. If I had of paid the £670 cash price I would not have been impressed or deemed this day value for money it simply wasn’t worth £670, also we were charged for the privilege of using the bar on top of the cost of two glasses of Pepsi Max service charge £6 per order even though we are residence at the property .
Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff including Doris

This hotel is a little remote but that adds to the charm. The staff were friendly and treated us well. The room was spacious, a little cool but well designed. There was a microwave and small air fryer and fridge in the room, however no utensils other than disposable bamboo plates and wooden cutlery, it wasn’t used but could be helpful to know. The breakfast was very good, fruit, cereals, pastries and cooked breakfast as well. The resident cat Doris is a gentle and friendly little old lady aged 19, she is a star member of staff
Stayed 2 nights in Nov 2024