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Harbourview Inn, SureStay Collection by Best Western

2.5 star property
Enjoy 2 bars/lounges at this Sydney hotel

Choose dates to view prices

Photo gallery for Harbourview Inn, SureStay Collection by Best Western

View from room
Terrace/patio
Deluxe Double Room
Deluxe Single Room, 1 Queen Bed, Sea View | Water view
Breakfast, lunch, dinner served; ocean views

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
100 Kings Rd, Sydney, NS, B1S 1A1
  • Place, Cape Breton Centre for Craft and Design
    ‪10 min walk‬
  • Place, Centre 200
    ‪11 min walk‬
  • Place, World's Largest Fiddle
    ‪18 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

Standard Room, 1 Queen Bed, Non Smoking, Sea View

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View

  • Sleeps 4
  • 2 Queen Beds

About the area

Sydney

Seaside stay .You'll find Sydney Waterfront Boardwalk and Bethel Presbyterian Church within a 15-minute walk of this Sydney hotel. Also, Cape Breton Centre for Craft and Design is within half a mile (1 km) and Centre 200 is within 2 miles (3 km).

What's nearby

  • Cape Breton Centre for Craft and Design - 10 min walk - 0.8 km
  • Centre 200 - 11 min walk - 1.0 km
  • Membertou Heritage Park - 13 min walk - 1.1 km
  • World's Largest Fiddle - 18 min walk - 1.5 km
  • Cape Breton Centre for Heritage and Science - 18 min walk - 1.5 km

Getting around

  • Sydney, NS (YQY) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Governor's Pub - ‬15 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Smitty's - ‬2 min drive
  • ‪Lebanese Flower - ‬16 min walk

About this property

Harbourview Inn, SureStay Collection by Best Western

Enjoy 2 bars/lounges at this Sydney hotel
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. A casino, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Harbourview Inn, SureStay Collection by Best Western. Self parking is free.

Smoking is allowed in designated areas at this Sydney hotel.

  • 65 guestrooms or units
  • 2 bars or lounges
  • Continental breakfast (free)
  • Casino
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • ATM
  • Smoking in designated areas
  • Dining venue
Harbourview Inn, SureStay Collection by Best Western offers 65 accommodations with bathrobes and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Children's games
  • In-room microwave
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 10 slot machines
  • Casino
  • Gaming table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CAD 50 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay
  • Cleaning deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Property Registration Number STR2526T0728

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Habourview Inn Suites
Harbourview Inn & Suites Hotel
Harbourview Inn & Suites Sydney
Harbourview Inn & Suites Hotel Sydney

Harbourview Inn, SureStay Collection by Best Western Reviews

Reviews

5.8
Rating 10 - Excellent. 85 out of 533 reviews
Rating 8 - Good. 109 out of 533 reviews
Rating 6 - Okay. 106 out of 533 reviews
Rating 4 - Poor. 121 out of 533 reviews
Rating 2 - Terrible. 112 out of 533 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

jagdeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is excellent abd very polite
Stayed 3 nights in Jun 2025

6/10 Okay

Byron

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Stayed 1 night in Jul 2025

10/10 Excellent

John, Prospect

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very friendly and hospitable would definitely recommend.
Stayed 1 night in Jul 2025

4/10 Poor

Jackie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Travelled with family
Liked: Staff & service
It is run down. The location is really good. The staff are very helpful and friendly. Breakfast was not great
Stayed 1 night in Jul 2025

6/10 Okay

James

Travelled with partner
Security Deposit Concern While I checked into a three-night stay at Hotel Harbourview Inn and Suites, the front desk insisted on promptly debiting my credit card with the explanation that Expedia does not generally do so. I received a simple explanation that it is their policy while other places have none and that I would receive an immediate refund on checking out. Unfortunately, when I checked out, the front desk was inconsistent and stated that the refund would be given to me later in the day when another worker reports in. After 48 hours of patiently waiting for this refund, I needed to email a reminder to the inn. My credit card account finally received the full security deposit refund about 55 hours after checking out. Otherwise, my stay at Hotel Harbourview Inn and Suites was generally okay.
Stayed 2 nights in Jun 2025

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good - Decent sized, clean room overlooking harbour in quiet area just outside downtown. Bad - Poor choice breakfast at 8.30am (only open 7 - 9) with cereal dispensers empty, overflowing waste bins and no staff on duty to help or replenish stock. Had 11 good hotel breakfasts in a 3 week holiday in the Maritime provinces but unfortunately the last one was this one.
Stayed 1 night in Jun 2025

4/10 Poor

Craig

Stayed 1 night in Jun 2025

2/10 Terrible

Glenn, Emerald Park

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I requested a refund due to the terrible room and disturbance from a couple fighting.
Stayed 1 night in Jun 2025

6/10 Okay

Dan W

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs total upgrade or tear down and rebuild. Great view, nice people but old and smelled bad
Stayed 1 night in Jun 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great day

My stay was really good the service divya was really nice and very friendly.she went out of her way to accomate me.great sevice.will stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Marshall, Cold Lake

The sink plug was broken, and had I not been here my mom would not have been able to use the sink without overflowing it.
Stayed 1 night in Jun 2025

8/10 Good

Patti and Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a beautiful view of the harbour! Obvious signs of new additions. Working on improving the hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Babs, Tiny

Disliked: Amenities, property conditions & facilities
Under construction.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness

Overall property can use some updates

Served our purpose
Stayed 1 night in Jun 2025

4/10 Poor

Paresh

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property. It seems there are people who are rating the rooms for a long. The entry from the backside parking is is so bad and smelly due to cigarette buds all over. Very bad , no privacy to the rooms.
Stayed 1 night in Jun 2025

2/10 Terrible

Samuel

Stayed 1 night in May 2025

2/10 Terrible

Bruce

Disliked: Amenities, property conditions & facilities
I would never stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Laurie

Travelled with family
Met our needs. Staff were friendly.
view from room window
view from hall window
Stayed 3 nights in Jun 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, amenities, property conditions & facilities
What renovations were done were sloppy. Baseboards missing. No flooring under the bed, just plywood paneling instead of flooring. Overhead lights in room and bathroom too bright.I had to ask for a bedside light to offset the overhead lighting. Food debris left in my microwave. My daughter and nephews rooms had fridges that didn't work. The sheets in my daughter's room hadn't been changed since the last residence. I won't mention in polite company what evidence of that she found in her sheets. The food items left out for morning breakfast weren't adhering to health rules. The milk jug contained milk that was curdling. You had to reach into a bag of bread to get bread for toast. The eggs and hash browns were extremely unappetizing looking. The same stained tablecloths and towels covering the tables were stained when we arrived and when we left. Our keycards were deactivated before we checked out. My ceiling fan in the bathroom never worked and I knew it would be useless to complain. The only good thing was the view of Sydney Harbour. Do NOT stay at this place!
Stayed 4 nights in Jun 2025

6/10 Okay

George

Stayed 1 night in Jun 2025

4/10 Poor

Bruce

Disliked: Cleanliness, amenities, property conditions & facilities
This is a very run down hotel. The free breakfast was terrible. Expedia charged for an extra person even though my stepdad was alone I his room and my wife and I in another room.

2/10 Terrible

Eric

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Unfortunately the stay was the worst of my year between the horrible air fresheners (I guess they use whatever but just gave me headache ) along with the fact that I had to fight for a paid receipt was to much…. That hotel is a big X.
They are so cheap they could not finish the floor under the bed….
Stayed 1 night in Jun 2025