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Mountain Heritage Hotel

4.5 star property
Family-friendly 4.5-star hotel near Blue Mountains Cultural Centre

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Photo gallery for Mountain Heritage Hotel

Daily buffet breakfast (AUD 35 per person)
Front of property
Interior detail
Terrace/patio
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

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Apex & Lovel Streets, Katoomba, NSW, 2780
  • Place, Blue Mountains Cultural Centre
    ‪7 min walk‬
  • Place, Katoomba Scenic World
    ‪4 min drive‬
  • Place, Three Sisters
    ‪4 min drive‬

Room options

View all photos for Heritage Room

Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Room

9.2 out of 10
Wonderful
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Room

Mountain View Room

Mountain View Room

9.8 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

10.0 out of 10
Exceptional
(22 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Suite

9.4 out of 10
Exceptional
(15 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Katoomba

Heart of Katoomba.Stay at this Katoomba hotel and you'll be within half a mile (1 km) of Blue Mountains Cultural Centre and 2 miles (3 km) of Leura Mall. Leura Cascades and Three Sisters are also within 2 miles (3 km).

What's nearby

  • Blue Mountains Cultural Centre - 7 min walk - 0.6 km
  • Leura Cascades - 14 min walk - 1.2 km
  • Katoomba Scenic World - 4 min drive - 2.7 km
  • Three Sisters - 4 min drive - 2.7 km
  • Echo Point Lookout - 4 min drive - 2.7 km

Getting around

  • Katoomba Station - 8 min walk
  • Sydney Airport (SYD) - 86 min drive

Restaurants

  • ‪The Carrington - ‬8 min walk
  • ‪Sushi n Co. - ‬9 min walk
  • ‪Old City Bank Bar and Brasserie - ‬7 min walk
  • ‪8Things - ‬11 min walk
  • ‪Mountain Culture Beer Co. - ‬10 min walk

About this property

Mountain Heritage Hotel

Family-friendly 4.5-star hotel near Blue Mountains Cultural Centre
Mountain Heritage Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square meters) and includes a conference center. A library, a terrace, and an arcade/game room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3854 sq ft of conference space
  • 358 sq m of conference space
  • Built in 1908
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

32-inch LCD televisions come with digital channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Sunday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (7:00 AM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 2780

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 314 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Maryanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious and comfortable room, spa bath was great, great restaurant with amazing views, the views from our room if the mountain was also great. Everything we needed was there onsite.
Stayed 4 nights in Nov 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, the location is great, particularly the view from the dining room and patio.
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Liked: Staff & service
Room was clean but everything in the hotel is faded and worn. They are trading on the views given from some rooms and dining area. A lift is definitely required as the stairs are steep and narrow. Breakfast was adequate but the hot options needed to be microwaved as they were nearly cold. Would not stay again. Except for the view a standard motel has better rooms.
Stayed 2 nights in Nov 2025

6/10 Okay

Mario

Travelled with partner
Liked: Cleanliness, amenities
The initial room was unsatisfactory. The power point in the bathroom was faulty - any item plugged in was loose thus posed a danger, the air con was poorly placed as it directed air over the bed, there were no flyscreens on the windows so if opened let in insects, and the TV exhibited problems even the staff couldn't figure out. I asked for another room and we were moved to that room which was better. The staff were courteous and helpful and the dinner at the Jamieson was very good. The Friday night entertainment - piano in the bar - was very enjoyable as well.
Stayed 3 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly service.
Stayed 1 night in Nov 2025

10/10 Excellent

Vijaya

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Nice Place to stay, nice big rooms and Staff were very welcoming. Wish we had more time to explore the area.
Stayed 1 night in Nov 2025

6/10 Okay

STEPHEN

Stayed 4 nights in Nov 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay with magnificent views. Staff were courteous and helpful and the room clean and spacious.
Sunset view from our balcony.
Stayed 3 nights in Nov 2025

10/10 Excellent

Zoe

Stayed 1 night in Nov 2025

10/10 Excellent

avi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Nov 2025

10/10 Excellent

ellen

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great staff. Excelled and wine snd music
Stayed 3 nights in Oct 2025

8/10 Good

Sandra, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and adjoining bathroom were both spacious and clean, with a comfortable bed. The restaurant was lovely with a beautiful view of the Blue Mountains, although, the picture windows could do with a clean. The breakfast was wonderful, with grab and go options, as well as order from the menu hot meal options, both sweet and savoury. We had dinner once, in the dining room, and the meal was beautiful. It was a fine dining experience, but casual dress was acceptable. The hotel has old world charm, and is quite lovely. The floorboards do have a bit to say, so I'm not sure how much noise the rooms downstairs would hear? You do hear residual noises from doors closing, but otherwise, it's a very quiet hotel, within walking distance from Katoomba train station and the main shopping precinct. The hop on/off bus was a fabulous way to see the Blue Mtns if you don't have a car. We would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

luciana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest hotel I have ever stayed at The view was brilliant and food excellent in taste and execution
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, amenities
Very clean but dated, toilet and door lock finicky. Had to remove the toilet tank lid and reposition to allow it to flush.
Stayed 1 night in Oct 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxed stay. Spacious and quiet rooms with beautiful. Views. Convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the Mountain Heritage. Old school charm maintained and views to die for with a great bar and restaurant on site. Enjoyed the spa bath in the room this time.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quaint with excellent facilities. Our room was a nice size with comfortable furnishings. The bathroom was sufficient but had an older shower. The staff were very friendly and efficient. The restaurant was charming with great views and the food was excellent. I enjoyed our stay and would recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean. Peaceful. Comfortable. I love the heritage building feel too.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. Loved the old-world style, attentive staff and spacious room. It is also a walkable distance to Katoomba village and a convenient drive distance to all the main attractions in the area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lindi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and old school feel. Does need a bit of an update but rooms were comfortable and clean. Staff were very friendly and welcoming.
Stayed 2 nights in Oct 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service
The only negatives was it took forever to cool the room down since ac isn’t going till you get there. There was also a semi circle window with no curtains and it got bright at 545 am
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

All was wonderful
Stayed 1 night in Oct 2025