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Mountain Heritage Hotel

4.5 star property
Family-friendly 4.5-star hotel near Everglades Historic House & Gardens

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Photo gallery for Mountain Heritage Hotel

Daily buffet breakfast (AUD 35 per person)
Interior detail
View from property
Front of property
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Place, Blue Mountains Cultural Centre
    ‪7 min walk‬
  • Place, Katoomba Scenic World
    ‪4 min drive‬
  • Place, Three Sisters
    ‪4 min drive‬

Room options

View all photos for Heritage Room

Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Room

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Room

Mountain View Room

Mountain View Room

9.8 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

Heritage Spa and Fireplace Room

10.0 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Premium bedding, pillowtop beds, desk, laptop workspace

Heritage Suite

9.4 out of 10
Exceptional
(15 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Katoomba

Heart of Katoomba.Stay at this Katoomba hotel and you'll be within half a mile (1 km) of Blue Mountains Cultural Centre and 2 miles (3 km) of Leura Mall. Leura Cascades and Three Sisters are also within 2 miles (3 km).

What's nearby

  • Blue Mountains Cultural Centre - 7 min walk - 0.6 km
  • Leura Cascades - 14 min walk - 1.2 km
  • Katoomba Scenic World - 4 min drive - 2.7 km
  • Three Sisters - 4 min drive - 2.7 km
  • Echo Point Lookout - 4 min drive - 2.7 km

Getting around

  • Katoomba Station - 8 min walk
  • Sydney Airport (SYD) - 86 min drive

Restaurants

  • ‪The Carrington - ‬8 min walk
  • ‪Mountain Culture Beer Co. - ‬10 min walk
  • ‪Sushi n Co. - ‬9 min walk
  • ‪Old City Bank Bar and Brasserie - ‬7 min walk
  • ‪8Things - ‬11 min walk

About this property

Mountain Heritage Hotel

Family-friendly 4.5-star hotel near Everglades Historic House & Gardens
Mountain Heritage Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square meters) and includes a conference center. A library, a terrace, and an arcade/game room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3854 sq ft of conference space
  • 358 sq m of conference space
  • Built in 1908
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

32-inch LCD televisions come with digital channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Terrace/patio
The Carrington Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Game room
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $145
CA $161 total
includes taxes & fees
Jan 29 - Jan 30
The Carrington Hotel

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Sunday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (7:00 AM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 2780

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. Loved the old-world style, attentive staff and spacious room. It is also a walkable distance to Katoomba village and a convenient drive distance to all the main attractions in the area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lindi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and old school feel. Does need a bit of an update but rooms were comfortable and clean. Staff were very friendly and welcoming.
Stayed 2 nights in Oct 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service
The only negatives was it took forever to cool the room down since ac isn’t going till you get there. There was also a semi circle window with no curtains and it got bright at 545 am
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

All was wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the lovely turret room Hotel is easy walkable access to the train station, echo point etc. Warm welcome by reception and great service by Tracey at dinner, she's a star!
Stayed 2 nights in Oct 2025

8/10 Good

Chang Sub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located between Katoomba and Leura within a pleasant walkable distance. It offers a panoramic view, which we enjoyed every morning while having breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sachin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. All the services were excellent, and the location was very convenient — close to the town center and nearby attractions. The staff were extremely helpful and friendly, always ready to assist with anything we needed. Check-in was very fast and easy, which made the whole experience even better. Highly recommend this place for anyone visiting the area!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel . Very close to scenic world and other national park areas. Everywhere was very clean , very nice big bedroom and staff were all very friendly and helpful. Great place to stay for blue mountains. Be careful if staying as they have no lifts so if you struggle walking up and down stairs ask for ground floor room
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil and Stacey

Travelled with partner
Liked: Amenities
Amazing views from the mountain view room. The hotel is old (heritage listed) so don't expect all the mod cons but what they do have they do well. Staff are ultra friendly and it's actually the only hotel I have had that has called me to ask if everything is ok. The walk to the main street is close although a bit hilly. Lovely large fluffy towels that my wife loved
Stayed 1 night in Oct 2025

8/10 Good

Dean

Stayed 1 night in Oct 2025

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities
Hotel has a lovely
Stayed 2 nights in Oct 2025

8/10 Good

shinya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed one night. I would personally recommend the accommodation if you have a car. Still walkable to station. Stuff services are good. It is an old property and it is good if you like to stay with history house.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and kind even when dealing with people other fussy customers! breakfast included was very delicious! We loved the fireplace and used it well!! I Adored the soap all same scent! Would have loved to stay longer!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Staff & service, property conditions & facilities
Amazing staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Brendan

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and cozy place
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2025

8/10 Good

Marnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 3 nights in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful old building with very impressive views

We enjoyed three nights here and after paying for an upgrade we secured a nice room with a small gas fireplace and spa bath. We didn’t use the spa, however the fireplace was a nice touch and kept our room surprisingly warm. We always like a room with a couch and table also. The bathroom was a little worn, with chipped tiles and very dirty grout around the toilet base. I was disappointed with housekeeping. We used wine glasses, drinking glasses, coffee mugs and spoons on our first night, which I rinsed out and left on the vanity, however in three days these never moved, they were not replaced or washed up. Also disappointed, that despite paying close to $1500 for our stay, I was charged an additional $3 for about a tablespoon of Hollandaise sauce on the side of my breakfast. I was informed of this charge prior to receiving the sauce, but it still didn’t sit right. The views, the front desk staff and restaurant staff all did a great job and seemed genuinely happy to work there.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tom

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Mountain Heritage hotel

A heritage hotel should also do the necessary renovations. Room and bathroom really need renovation. Very kind staff. Food quality in restaurant for dinner very good. Food for breakfast very basic. No fruits, vegetables or whatever is healthy. Nice view from the elevated hotel location into the mountains. Anyway, we have enjoyed our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location walking distance from station, warm and cosy common area fire place, bar and piano.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came and stayed for our anniversary, we were surprised with a love swan made of towels on our bed when we arrived, and the staff were all very friendly and welcoming! Would definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a fantastic place to stay - highly recommend and will stay again.
Stayed 2 nights in Aug 2025

6/10 Okay

peter

Disliked: Staff & service
We had paid for two full breakfasts. When my wife ordered a smaller breakfast option "eggs your way" ,...but with bacon, she was charged extra for the bacon!. So her much smaller meal cost more than my full breakfast.!!
Stayed 1 night in Aug 2025