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Mercure Sydney Parramatta

4.5 star property
Family-friendly 4.5-star hotel near Rosehill Gardens Racecourse

Choose dates to view prices

Photo gallery for Mercure Sydney Parramatta

Exterior
Superior King Room
Executive Spa Suite
Breakfast, lunch and dinner served
Front of property - evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
106 Hassall Street, Rosehill, NSW, 2142
  • Rosehill Gardens Racecourse
    ‪5 min walk‬
  • Qudos Bank Arena
    ‪6 min drive‬
  • Accor Stadium
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds, Accessible

In-room safe, individually furnished, desk, laptop workspace

Superior Twin Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Double Beds, Accessible

In-room safe, individually furnished, desk, laptop workspace

Classic Twin Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

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About the area

Sydney

Rosehill stay.A stay at this Rosehill hotel places you within half a mile (1 km) of Rosehill Gardens Racecourse and 3 miles (5 km) of Westmead Hospital. Qudos Bank Arena and Accor Stadium are also within 6 miles (10 km).

What's nearby

  • Rosehill Gardens Racecourse - 5 min walk - 0.5 km
  • Westmead Hospital - 6 min drive - 4.6 km
  • Qudos Bank Arena - 6 min drive - 6.5 km
  • Accor Stadium - 6 min drive - 6.5 km
  • Sydney Showground - 7 min drive - 6.9 km

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪A2B Sweets & Restaurant - Sydney - ‬13 min walk
  • ‪Oliver Brown - ‬16 min walk
  • ‪Meraki Merchants - ‬13 min walk

About this property

Mercure Sydney Parramatta

Family-friendly 4.5-star hotel near Rosehill Gardens Racecourse
Mercure Sydney Parramatta offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1431 square feet (133 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 7 levels
  • 1431 sq ft of conference space
  • 133 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Italian, Korean, Vietnamese

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Exterior

Novotel Sydney Parramatta

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  • Restaurant
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CA $148 total
includes taxes & fees
Jun 29 - Jun 30
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 17 065 560 885

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 343 out of 999 reviews
Rating 8 - Good. 350 out of 999 reviews
Rating 6 - Okay. 170 out of 999 reviews
Rating 4 - Poor. 93 out of 999 reviews
Rating 2 - Terrible. 43 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

byron

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Jim

Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
perfect for our needs
Stayed 1 night in Mar 2025

4/10 Poor

Grant

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
On arrival in our first room my wife & I were met with the stink of wet carpet as the fridge must have leaked & a loud fan/dryer was in operation. The second room had two single beds, no double bed, a broken power point, stained towel, upside down toilet roll holder (so the roll kept falling off), the shower flooded the bathroom, no toilet brush, the soap dispenser was placed over a metre from the sink & the corridor smelt. The whole place looked tired & in need of a re-paint & general clean
Stayed 1 night in Mar 2025

2/10 Terrible

KIM DIEP

Stayed 1 night in Feb 2025

2/10 Terrible

Terrence

Travelled with family
Disliked: Cleanliness, staff & service
3 days 4 people 2 towel. Never cleaned the room in 3 days
Stayed 3 nights in Feb 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable, the staff were very attentive, and the breakfast was great. The pool was heated and open until 10pm which was fantastic after long days playing sport. We would happily stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 24 hours and still have that luxury feel at the last minute.
Stayed 1 night in Feb 2025

8/10 Good

anirudra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so easy!
Stayed 2 nights in Jan 2025

6/10 Okay

Nicole

Travelled with family and small children
Disappointed restaurant and room service only during the week, so wasnt available. This wasnt clear. Communication wasnt easy, I sent numerous messages and tried to call and no response. example - I sent a message requesting portacot, no acknowledgement and I made other arrangements, then showed up with a portacot in the room - good thing was that I wasnt charged.
Stayed 1 night in Feb 2025

8/10 Good

Renae

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double charged for accommodation
Stayed 1 night in Jan 2025

8/10 Good

Dianne

Liked: Staff & service
Disliked: Property conditions & facilities
This is a good location near the line rail to get around. But it is a bit outdated. There was pealing paint and missing wall paper. But bed comfy it was clean and staff friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent & very helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service

Good for an overnight stay

On an overnight trip for a concert, I booked three rooms and one of them got ‘lost’ in the system. The check in staff member was so helpful and diligently worked away to find our missing booking with a smile and great sense of humor. The room was basic and the beds slide too easily resulting in one of the kids getting a massive bruise on his shin. The shower was great and toiletries freshly stocked and smelt nice. The pool was great for the kids in the morning and the staff around were all lovely.
Stayed 1 night in Jan 2025

6/10 Okay

Rodney

Liked: Cleanliness, staff & service
Staff need A game
Stayed 2 nights in Jan 2025

6/10 Okay

Kristen

Stayed 1 night in Jan 2025

2/10 Terrible

Bosco

Disliked: Property conditions & facilities
Property is aged
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First trip to Sydney and the Mercure was perfect for us
Stayed 3 nights in Jan 2025

2/10 Terrible

Bosco

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Urima

Friendly staff.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Ganga

Stayed 2 nights in Jan 2025