See all properties

Banyan Tree Macau

Property class: 5 and above
5-star luxury hotel near Venetian Macao Casino, connected to a shopping center

Choose dates to view prices

Photo gallery for Banyan Tree Macau

A hotel with a pool, palm trees, and a traditional architectural style.
A modern hotel room with a large window offering a city view, a seating area with sofas and a coffee table, and a separate dining area with a table and chairs.
A luxurious hotel lobby with a modern design, featuring a central seating area with round tables and chairs, a large abstract mural on the wall, and a decorative column with hanging elements.
A modern lobby with a seating area, a bar, and a reception desk.
A luxurious room with a view of a pool and palm trees.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida Marginal Flor de Lotus, Taipa
  • Place, Rua do Cunha
    ‪8 min walk‬
  • Place, Tai Pa Village
    ‪9 min walk‬
  • Place, Qube at the Venetian
    ‪9 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪3 min drive‬

Room options

View all photos for Cotai Pool Suite - King

A modern hotel room with a large bed, a TV, a seating area with a sofa and armchairs, a small pool, and a red accent wall.

Cotai Pool Suite - King

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Taipa

In shopping district.Within a 10-minute walk of the hotel, you'll find Macau Olympic Complex (Macau Stadium) and Museum of Taipa and Coloane History. Galaxy Macau Casino and Qube at the Venetian are also within half a mile (1 km).

What's nearby

  • Rua do Cunha - 8 min walk - 0.7 km
  • Taipa Houses-Museum - 8 min walk - 0.7 km
  • Tai Pa Village - 9 min walk - 0.8 km
  • Qube at the Venetian - 9 min walk - 0.8 km
  • Cotai Strip - 17 min walk - 1.5 km

Getting around

  • Pai Kok Station - 8 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 4 min drive

Restaurants

  • ‪gaga - ‬10 min walk
  • ‪Laurel Restaurant - ‬5 min walk
  • ‪Gosto 葡軒 - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Banyan Tree Macau

5-star luxury hotel near Venetian Macao Casino, connected to a shopping center
Banyan Tree Macau offers its guests a full-service spa, a complimentary water park, and a lazy river. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. An indoor pool, a health club, and multilingual staff are also featured at the luxury Banyan Tree Macau. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 5-star Taipa hotel is smoke free.

  • 256 guestrooms or units
  • 31 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banyan Tree Macau offers 256 air-conditioned accommodations with free minibar items and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

A large indoor water park with a ship-themed play area, a pool, and a view of the Eiffel Tower in the background.
The Parisian Macao
Cotai
  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.6 out of 5, Wonderful, 1,636 reviews
The price is CA $145
CA $168 total
includes taxes & fees
Nov 4 - Nov 5
The Parisian Macao

Property amenities

Family friendly

  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MOP 327.80 for adults and MOP 206.80 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool
  • Lazy river
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 17 to April 2:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 1147.7 per night.

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MOP 327.8 for adults and MOP 206.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 1147.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Banyan Tree Hotel
Banyan Tree Hotel Macau
Banyan Tree Macau
Macau Banyan Tree
Banyan Tree Macau Hotel Macau
Banyan Tree Macau Hotel Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Taipa
Banyan Tree Macau Hotel Taipa

Frequently asked questions

How close is Banyan Tree Macau to the airport?

Banyan Tree Macau is 2.6 mi (4-min drive) away from the Macau Intl. Airport (MFM) airport, the closest popular airport to the property.

Does Banyan Tree Macau have an airport shuttle?

Banyan Tree Macau offers a free airport shuttle, available from 10:00 AM to 8:30 PM at scheduled times.

How close is Banyan Tree Macau to the beach?

This hotel is 4.4 mi (12-min drive) from Cheoc Van Beach and 5.2 mi (17-min drive) from Hac Sa Beach. Don't forget your sunscreen!

Does Banyan Tree Macau offer free breakfast?

Free breakfast isn’t provided at Banyan Tree Macau, but local cuisine breakfast is offered for a fee of MOP 327.8 for adults and MOP 206.8 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Banyan Tree Macau?

No, there is no casino at this hotel, but Galaxy Macau Casino (10-min walk) and Venetian Macao Casino (2-min drive) are nearby.

What time is check-in at Banyan Tree Macau?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Banyan Tree Macau?

This hotel offers free self parking.

Does Banyan Tree Macau have a pool?

Banyan Tree Macau features an indoor pool.

Does Banyan Tree Macau have a restaurant?

Banyan Tree Macau is home to Saffron, which features Thai cuisine.

Does Banyan Tree Macau have a spa?

This hotel has a spa, which features massages, reflexology, and body treatments.

How close is Banyan Tree Macau to downtown Taipa?

Banyan Tree Macau is 0.7 mi away from Taipa.

Banyan Tree Macau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Nice hotel. Highly recommend
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Value.

Exceptional. Although may be a bit expensive than nearby 5 stars hotels, however, the experience, room size and service. It’s more value than the others.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全てが快適です。アロマの香り、スタッフ達の笑顔、清潔で静かで広々とした部屋やスパ。バンヤンツリーのマッサージは世界１です。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
何十回来ても最高！
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很好, 設備也有完善
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

我覺得處理不當

有一晚3AM們時候，門外有一名沒有穿上衣的大陸人在不斷敲房門，非常嘈吵，令到我在睡夢中驚醒，結果打電話去前台告之情況，前台派了人來處理，但光明大陸人仍然繼續拍打門發出聲響，員工應即時阻止他，甚至請他離開去電梯堂處理，不是在房間走廊處理，這樣只會影響更加多客人，本身諗住來放鬆，已經沒有天浪桃園，還遇到這樣的經歷，破壞了整個行程的尾聲
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

不過不失

房間設計很好，但前台男服務人員態度得過且過，有問題亦不會主動幫忙解答。在入住時請前台幫忙冷藏蛋糕到晚上時間再送到房間，到晚上通知前台半個小時都沒有把蛋糕送到，辦事速度可以再改進。
Stayed 1 night in Oct 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

員工質素低

詢問酒店職員關於酒店的基本資訊都是不準確的，例如詢問晚間開床服務時間，答因疫情關係已暫停，後來得知原來沒有終斷，依然如常提供的，另外問室內泳池及健身室開放時間，答星期二至六開上午九時至晚上十時，而我是星期日入住的，我待他說完後沒有補充，我便問他當天是星期日喎，他才補充說應該是星期二至日才對，星期一休息。以上其實都是最基本的資訊都可以錯誤提供，可見其管理階層是很差勁。入住時前台職員都不禮貌說話，後來忍不住問他們的名字後，態度才稍微改善，所以整體感覺極差，是我住過的十一間悅榕莊中最不堪入目的。
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間內有溫水池24小時恆溫，十分舒服，木制浴盆亦夠大，唯有不足是浴盆都有固定水喉放水，沒有可移動水喉方，更有香氛可點
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リラックス

10回以上？行ってます。ホテルの豪華、静けさ、アロマの香り、スタッフ等々大満足です。すぐにまた行きたい！
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Relaxation

Luxury hotel that matches the price. The pool area was better than expected. The water slides was the best I have ever tried. Lots of shopping there, only draw back is the newly rich Chinese males which are not the most clean guys.
Stayed 5 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

免費升級

免費升級了房間，房間異常安靜非常整潔！
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
エクスペディアを通し、ホームページよりマカオ旅行のホテルを合計4ホテル（ギャラクシー、タイパMGM、ウインパレス、バンヤンツリー）を予約しました。どれも高級ホテルです。私が現地に行った時に予約確認とチェックインをする際にインフォーメーション（日程や旅程番号など）をホテル側に伝えるように私が指示を受けました。私は予約サイトの名前がパスポートの名前と違います。お名前により私と同じ方もいらっしゃるでしょう。この事で私の本人確認が出来ないからというのが理由です。かなり、時間がかかりそれも4か所分全部です。だったら、エクスペディア側から顧客とホテルに対し旅程番号の提示などの確認方法を予約の際に義務付けるべきです。今回、かなりその事で全ホテルと揉めて疲れました。 後、バンヤンツリーはお値段の割にはイマイチです。私見ですが ①部屋にあるプールvillaは（水道の蛇口がないから、水量水温調整などが出来ない）（ぬるま湯を貯めてるだけ） ②部屋への案内、使い方が全くなし。日本のビジネスホテルレベル。設備が電子パネルなどを利用する最新設備なのはいいけど、説明がないので初めての方は分かりにくい。 ③個人的にこれが一番効きましたが（笑）フィットネスクラブでの靴やユニフォームの貸し出し等が全くない（通常は靴はホテル側で貸し出す場合が多い）よって、私は利用できませんでした。そのわりにこのズボン（ジーパン）ではダメと言われた。正直、旅行者が準備していくわけないだろうと思いましたが…
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特色就是有全澳門最大坪數的房間，連基本房型都有獨立的臥室及小客廳。
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小朋友十分喜歡房間既泳池，但水池既水本來好滿，玩水好容易會弄濕房間，泳池邊又沒去水位！但整體是很滿意，員工也很貼心，下次一定會再來！
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間好大, 但夜晚就睇唔到個景, 塊玻璃反哂光, 而且開唔到露台個門
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
已經住過唔不止一次 依舊的好 總有不同驚喜澳門只會選悅榕莊
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
夜にフロントから突然電話がかかってきて、ミニバーやデポジットなど言われましたが英語が堪能でないのもありよく分からなかったので、紙に書いてほしいと伝えましたが残念ながらそれも伝わって無かったようです。お部屋にスタッフの方が来てミニバーの飲食物を戸棚に片付け鍵をかけて行かれました。おそらく戸棚や冷蔵庫の扉を開けたことをセンサーか何かで把握したのでしょうが、チェックイン時にデポジットの説明や徴収もなかったのでホテル側の対応が理解できませんでした。チェックアウト時にも何かミニバーを利用していないか質問され、スタッフが部屋の確認をするまで待たされたので正直それさえなければ最高のサービスと設備だったと思います。値段の割りに非常にコストパフォーマンスが良いと感じました。
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfort hotel

A very good experience. The room is clean, tidy, and very comfortable. The breakfast is excellent with a varity of food.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Banyon tree. Could not fault this hotel. All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet. Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub. Belon was excellent for breakfast & dinner. The only issue was the egg station- some days the eggs were pre-made so not very good. Indoor pool & outdoor pool for Banyan Tree guests only were both great. I highly recommend this hotel.
Stayed 5 nights in Oct 2019