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Chateau Star River Taiyuan

5.0 star property
5-star luxury hotel in Xiaodian District

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Photo gallery for Chateau Star River Taiyuan

Lobby
Indoor pool
Garden
Standard Room, 1 King Bed, Pool View
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reviews
8.6

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Chateau Star River, No. 2 Xinghe, West Road, Xiaodian District, Taiyuan, Shanxi, 030006
  • Popular LocationYingze Park10 min drive
  • Popular LocationTaiyuan University of Technology11 min drive
  • Popular LocationShanxi University13 min drive
  • AirportTaiyuan (TYN-Wusu)14 min drive

Room options

View all photos for Standard Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Standard Twin Room, Garden View

  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive King Room, Pool View

Premium bedding, down comforters, free minibar items, in-room safe

Executive King Room, Pool View

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Room, Garden View

Courtyard view

Executive King Room, Garden View

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Pool View

Business Room, 1 King Bed, Pool View

Business Room, 1 King Bed, Pool View

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Business Twin Room, Garden View

  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Twin Room, Garden View

  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Taiyuan

Xiaodian District stay.Your stay at this Xiaodian District hotel places you within 9 miles (15 km) of Yingze Park and Shanxi University. Also within 9 miles (15 km) are Binhe Park and Taiyuan University of Technology.

What's nearby

  • Yingze Park - 10 min drive
  • Taiyuan University of Technology - 11 min drive
  • Wuyi Square - 13 min drive
  • Shanxi Museum - 13 min drive
  • Shanxi University - 13 min drive

Getting around

  • Tiyuguan Metro Station - 16 min drive
  • Taiyuan South Railway Station - 17 min drive
  • Taiyuan (TYN-Wusu) - 13 min drive

Restaurants

  • 中环水岸 - 5 min drive
  • 世纪公园城 - 13 min walk
  • 大益茶 - 5 min drive
  • 晋源区旭峰汽贸中心 - 8 min drive
  • 滨江花园 - 4 min drive

About this property

Chateau Star River Taiyuan

5-star luxury hotel in Xiaodian District
Chateau Star River Taiyuan offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A sauna, spa services, and gift shops/newsstands are also featured at the luxury Chateau Star River Taiyuan. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Taiyuan hotel.

  • 352 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chateau Star River Taiyuan offers 352 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on a limited basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 皇室水疗. Services include hot stone massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free offsite parking
  • Roundtrip train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 194 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Basketball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 378.82 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 194 per person
  • Rollaway bed fee: CNY 378.82 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Hotel Taiyuan
Chateau Star River Taiyuan
Chateau Star River Taiyuan China - Shanxi
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Taiyuan
Chateau Star River Taiyuan Hotel Taiyuan

Chateau Star River Taiyuan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
The service was excellent, facilities outstanding! I am sure this place is spectacular in the summer. Unfortunately during my stay, the garden area was in winter mode. Food and amenities were more than warm enough to make up for the cold weather.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Near the airport but hard to find
The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.

8/10 Good

RIV, Delaware, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Guest manager extremely reactive and helped with flight modifications late at night.

8/10 Good

JENG HAW

Liked: Staff & service, property conditions & facilities, room comfort
尙可，有時電話收訊不良。
內裝有點舊，但是還可以接受。進出要打車，而且車竟然不能開到門口！
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间带池景阳台，交通便利，风景不错
去看演唱会会很方便～