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Verona Resort & Spa

3.5 star property
3.5-star hotel near Tumon Beach, connected to a shopping center

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Photo gallery for Verona Resort & Spa

Interior
Front of property
Check-in/check-out kiosk
Mountain View Suite
Outdoor pool

Reviews

5.2 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
188 Tumon Bay Road, Tamuning, 96913
  • Ypao Beach Park
    ‪12 min walk‬
  • Tumon Beach
    ‪17 min walk‬
  • T Galleria by DFS
    ‪2 min drive‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪2 min drive‬

Room options

View all photos for Run of House

Run of House

Run of House

  • 34.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ocean View Room

Ocean View Room

Ocean View Room

  • 34.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ocean View Suite

Ocean View Suite | Private kitchen

Ocean View Suite

  • 69.4 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About the area

Tamuning

Tumon stay.Within a 15-minute walk of this Tumon hotel, you'll find Tagada Guam Amusement Park and Matapang Beach Park. Also, Ypao Beach Park is within half a mile (1 km) and Tumon Sands Plaza is within 2 miles (3 km).

What's nearby

  • Ypao Beach Park - 12 min walk - 1.0 km
  • Tumon Beach - 17 min walk - 1.4 km
  • T Galleria by DFS - 2 min drive - 1.9 km
  • Guam Premier Outlets - 3 min drive - 3.4 km
  • Mandara Spa at Hotel Nikko Guam - 4 min drive - 3.4 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 3 min drive

Restaurants

  • ‪Tony Roma's Ribs, Seafood, & Steaks - ‬3 min walk
  • ‪Jamaican Grill - ‬4 min walk
  • ‪Little Caesars Pizza - ‬6 min walk
  • ‪Pho Thanh Xuan - ‬4 min walk
  • ‪Meskla Dos - ‬4 min walk

About this property

Verona Resort & Spa

3.5-star hotel near Tumon Beach, connected to a shopping center
Verona Resort & Spa offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. The business-friendly Verona Resort & Spa also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tamuning hotel.

  • 1 building
  • 50 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 1998
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Convenience store
  • Garden
  • Elevator
  • Smoking in designated areas
Verona Resort & Spa offers 50 air-conditioned accommodations with coffee/tea makers and slippers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include separate bathtubs and showers, spring water baths, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean

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4.3 out of 5, Excellent, 1,003 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: USD 16.50 per person

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, private entrance

Pets

  • Pets and service animals are not allowed at Verona Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 16.5 per person
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 7 AM to 7 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Verona Resort & Spa.

Property is also known as

Verona Resort
Verona Resort Tamuning
Verona Tamuning
Verona Resort Spa
Verona Resort Spa
Verona Resort & Spa Hotel
Verona Resort & Spa Tamuning
Verona Resort & Spa Hotel Tamuning

Verona Resort & Spa Reviews

Reviews

5.2
Rating 10 - Excellent. 28 out of 555 reviews
Rating 8 - Good. 91 out of 555 reviews
Rating 6 - Okay. 159 out of 555 reviews
Rating 4 - Poor. 144 out of 555 reviews
Rating 2 - Terrible. 133 out of 555 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! The staff were friendly and helpful. We did not utilize the facilities as we were there for a conference. Room was clean. It was very quiet. Parking was not an issue.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel around 3:30am but the check-in time is 3:00pm and I paid additional early checked-in. Is there any way you can early check-in at your hotel. around 10:00am or little bit early?
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Under the beds was not swept. Customer service is bad. I did not get the room I requested for.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Location was great. Staff was friendly. No wifi in room. Aircon not adjustable too cold. No room service. Both wi fi and roomservice were advertised. Free breakfast buffet so bad we only ate there once. Carpet in hall old, dirty, and worn.
Stayed 6 nights in Mar 2019

4/10 Poor

MurrayHewitt, Okinawa-Shi Japan

Business traveller
Disliked: Cleanliness
This place appears to have been awesome in the 1980s. Generally in a low degree of cleanliness. Carpets in the hallways were stained and wet. They didn’t show up until almost 6pm to clean the room and only then after I asked for it. No wash clothes in the bathroom. Breakfast consistently served 30min after advertised start time. The bathroom wasn’t very clean and the toilet was loose. The elevators were fast and smelled nice? Maybe that’s enough for you. The breakfast was tasty once it was ready. The price was low and I got what I paid for. With some investment this place is in a good location and has the potential to be a nice hotel.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet in the room. I'd prefer curtain. Hotel look like it's old but was renovated...cheap kind of renovation.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I would of recommended this Hotel. I won't now they want me to pay for another night that i did not use. There was a communication problem but I'm still required to pay. So i believe this Hotel sucks!!!
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Stayed 6 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is completely rundown. Whole building needs a fresh coat of paint and routine maintenance and upgrades. Trimming in the room coming apart. Broken door handle on entrances. WiFi only available in the lobby. What hotel resort in 2019 doesn’t offer WiFi in the hotel room?
Stayed 5 nights in Feb 2019

2/10 Terrible

Juan Pan T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Guam Hotel

Verona is poorly service and lacks decent cleanliness. Housekeeping need retraining to clean the rooms and walk ways. It is one hotel that i would never again stay or even recommend. Extremely dirty and saw dead roaches too.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water so had to shower in freezing temperature, heater does not work so room is freezing. Management refuses to transfer us to other functioning room even after complaining to them many times:(
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The View has spectacular No internet in the rooms No Hot Water
Stayed 13 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole L.G. really helped me out coordinate with my room requests, such as having me get a 2:00 pm check in and also taking care of my room upgrade payment. Very Excellent service. I will be coming back once more. Thank you.
Stayed 1 night in Nov 2018

6/10 Okay

CALVIN S PENG

Liked: Staff & service
Disliked: Cleanliness

Beautiful but old.

The hotel is in great locations and the views are absolutely beautiful. But one thing I didn’t like is all the stuff are too old, wish they can replace all the old stuff in the room.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service

Not too good, not too bad.

No blackout curtains. No condiments. 4 mini cockroaches appeared out of nowhere in the bathroom. 1 towel was dirty or had a black stain. Leakage or drippings coming from the exhaust ceiling. Room was hard to open and close.
Stayed 1 night in Nov 2018

8/10 Good

Carmelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Anonymous, Ware

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel has so much potential, but it’s not being used at all. It’s close to downtown, beaches, food, KMart. We were on the top floor. The view was amazing. There is free WiFi, but ONLY in the lobby. Not in the rooms. The hallway and room smelled moldy, which was due to the AC filters. Had to stick car fresheners in the vents to make it smell better. The AC also kept the pillows, blankets, and clothes feeling damp. The fridge was broken. No microwave. No ice machines worked. Only the second floor had 2 washers/driers. Ventured to other floors in the hotel just to check it out... I was not prepared. It’s like they only use about 3 or 4 floors for guests. Some floors had no AC (which actually made the smell go away) but dead cockroaches here and there. Room doors were ajar that had a “being renovated” sign but it looked like a hurricane went through them. So dirty. Some stored old hotel items, beds, TVs, random stuff. If you do stay here, GO to the 3rd floor... it looks like a scene from a horror movie, not even joking. Even if you don’t stay here, FIND THIS HOTEL AND GO to that floor. it would be a hit on Halloween. You’ll never see anything like it.
Stayed 8 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Tomoko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Mike, Guam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I saw the deal online so I booked it for $56. When I arrived the hotel looked much different than the listing and not good. I noticed the place was being renenivated and being power washed. I told the front desk that the lobby smelled like mold and was told that it had just been reopened after being closed since 2012. My room was bad, it had a strong smell of mold, I changed rooms 3 times in a hour, thats not good. I will be contacting Expidia about my experience.
Stayed 1 night in Oct 2018

4/10 Poor

isaiah

Disliked: Staff & service, property conditions & facilities, room comfort

Definitely Not a 4 star resort

Definitely not worth the money i paid for this room. Wifi was non-existent and when i called to ask where was the wifi, the resort staff said " you need to check your reservation because it said there may be wifi," and then hung up. The building up keep was horrible. I believe this resort rates somewhere up there with a motel 6. I would not/am not going to refer this place to anyone... that includes enemies as well.
Stayed 4 nights in Sep 2018

6/10 Okay

Cary, California

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in need of maintenance and repair. However, the room is spacious, the view is great, and the price is right.
Stayed 14 nights in Sep 2018