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Clarence Hotel

4.0 star property
4-star eco-certified lodge perfect for exploring Tauranga

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Photo gallery for Clarence Hotel

Dining
Meeting facility
Interior detail
Exterior detail
Executive Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
51 Willow St, Tauranga, Bay Of Plenty, 3110
  • Tauranga Domain
    ‪3 min walk‬
  • Blake Park
    ‪6 min drive‬
  • Mount Maunganui
    ‪15 min drive‬
  • Tauranga (TRG)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Tauranga

City center stay.Within a 5-minute walk of this Tauranga lodge, you'll find Tauranga Art Gallery and Monmouth Redoubt. Robbins Park and Tauranga Domain are also within half a mile (1 km).
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What's nearby

  • Tauranga Domain - 3 min walk - 0.3 km
  • Blake Park - 6 min drive - 5.7 km
  • Mount Maunganui Beach - 7 min drive - 6.4 km
  • ASB Baypark - 8 min drive - 8.5 km
  • Mount Maunganui - 15 min drive - 8.9 km

Getting around

  • Tauranga (TRG) - 10 min drive

Restaurants

  • ‪Falafel Metro - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Crown & Badger - ‬4 min walk
  • ‪Fresh Fish Market Tauranga - ‬4 min walk
  • ‪Cbk - ‬5 min walk

About this property

Clarence Hotel

4-star eco-certified lodge perfect for exploring Tauranga
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Clarence Hotel. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Tauranga lodge is smoke free.

  • 10 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Clarence Hotel offers 10 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with satellite channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 49-inch LED TV with satellite channels
  • Netflix
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (8 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Clarence Hotel Tauranga
Clarence Tauranga
Clarence Hotel Lodge
Clarence Hotel Tauranga
Clarence Hotel Lodge Tauranga

Clarence Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel, excellent service and rooms are lovely. A real change to standardised chain type hotels, it was just wonderful and the staff were all lovely.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Top Quality Room with a luxurious Bed & top of the range Decor. The bathroom & shower was also amazing! The restaurants downstairs are so good with friendly staff & food to die for. We were there celebrating a special occasion & it did not disappoint - I would highly recommend this place.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old world charm. Staff are top-notch. Loved the place
Stayed 1 night in May 2021

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish boutique hotel

The room is beautiful. I like it so much, the colour of the fabrics, the pattern on the door, the vintage window, the furry surface of wardrobe, everything. And it's comfortable as well, lovely bed and lovely shower. The old post office building itself is worth a visit.
Stayed 3 nights in Apr 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bed and nice shower.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won't regret staying here

The furnishings are really contemporary and pretty swanky. I loved the whole way this old bank has been modified. The bar has the best gin drinks and the atmosphere is wonderful. Just be mindful that this is an older building which has quirks - for those who need 100% quiet, you may struggle with the noise from the bars particularly on Friday and Saturday nights. But it has the best bed I have ever slept in.
Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

B A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Tauranga

Amazing place to stay in tauranga.Great location.Very impressive and restaurant is very good with amazing food.will return
Stayed 3 nights in Jan 2021

10/10 Excellent

Sue, NZ

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
this would be the best Hotel experience I have had in NZ
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but very quirky room! Staff were very friendly. Only gripe was bar shutting very early on a Saturday night. Otherwise excellent stay.
Stayed 1 night in Jan 2021

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort

Below expectations

The room was not that clean, rust everywhere in the bathroom. Spiderwebs at the corner of the room. No reception when you try to check in and check out.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Steve, Queenstown-Lakes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style and central location with good amenities
Stayed 1 night in Oct 2020

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our go-to hotel in Tauranga

Such a lovely room - always love staying here!
Stayed 1 night in Jun 2020

10/10 Excellent

AMANDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Loved the shower and the room had a very nice feel about it.
Stayed 2 nights in Jun 2020

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Tauranga

Amazing service from all, especially bar team! Great restaurant, comfortable room and beautiful hotel all round. Highly recommend!
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and great staff. The artwork is amazing and the rooms are so clean and tidy.
Stayed 1 night in May 2020

10/10 Excellent

Tai chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfy bed to relax

My wife and I stayed one night at the Clarence Hotel (the former Tauranga Post Office). Nice old building but have been fully refurbished and updated. The room was nice and large and provided all the necessities, including a nice comfy bed. Unfortunately the Bistro was closed for renovations so didn't get a chance to eat there - existing pics looked good.
Stayed 1 night in Feb 2020

10/10 Excellent

Gillian A

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous hotel reception process wasn’t ideal charged twice however it was rectified quickly. Restaurant staff awesome
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot day a bad word about this place. We loved it. Absolutely everything about it.
Stayed 2 nights in Feb 2020