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Crystal Palace Hotel

3.0 star property
3-star ski hotel with free WiFi

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Photo gallery for Crystal Palace Hotel

Frette Italian sheets, down comforters, pillowtop beds, desk
Check-in/check-out kiosk
Daily breakfast for a fee
Reception
Standard Room
Reviews
5.8

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
10 Alexander Tsurtsumia Street, Tbilisi, 0103
  • Popular LocationBridge of Peace18 min walk
  • Popular LocationShardeni Street19 min walk
  • Popular LocationFreedom Square3 min drive
  • AirportTbilisi (TBS-Tbilisi Intl.)13 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby
Hotel Diplomat
Parking included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (50)
The price is CA $43
per night
CA $51 total
includes taxes & fees
5 Jun - 6 Jun
Hotel Diplomat

About the area

Tbilisi

City center stay.Within a 15-minute walk of this Old Tbilisi hotel, you'll find Holy Trinity Cathedral of Tbilisi and Metekhi Church. Monument of King Vakhtang Gorgasali and Aerial Tramway in Tbilisi are also within 2 miles (3 km).

What's nearby

  • Bridge of Peace - 18 min walk
  • Shardeni Street - 19 min walk
  • Tbilisi City Hall - 3 min drive
  • St. George Statue - 3 min drive
  • Freedom Square - 3 min drive

Getting around

  • Avlabari Station - 9 min walk
  • Tbilisi Central Station - 18 min drive
  • Tbilisi Intl. Airport (TBS) - 13 min drive

Restaurants

  • Khinkali House - 9 min walk
  • Khedi Restaurant - 5 min walk
  • Vakhtanguri’s Chebureki - 16 min walk
  • Maspindzelo | მასპინძელო - 3 min drive
  • Asado Steak House - 3 min drive

About this property

Crystal Palace Hotel

3-star ski hotel with free WiFi
A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available on request) and a ski shuttle are available for a fee. A nightclub, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crystal Palace Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tbilisi hotel.

  • 1 building
  • 14 guestrooms or units
  • 3 levels
  • Built in 2015
  • Nightclub
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
Crystal Palace Hotel offers 14 accommodations with slippers and complimentary toiletries. Pillowtop beds feature Frette Italian sheets and down comforters. Televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and hair dryers can be requested. Housekeeping is provided once per stay.

Property amenities

Family friendly

  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Breakfast available for a fee daily
  • Free daily reception
  • 24-hour room service

Things to do

  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Frette Italian sheets
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Free local calls
  • In-room massage
  • Phone
  • Slippers

Policies

Check-in

Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GEL 50

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from October 27 2023 to October 26 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets: GEL 60 per pet, per day
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GEL 15.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GEL 80 per vehicle (roundtrip)
  • Pet fee: GEL 60 per pet, per day
  • Late check-out fee: GEL 50 (subject to availability)
  • Rollaway bed fee: GEL 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crystal Palace Hotel Tbilisi
Crystal Palace Tbilisi
Crystal Palace Hotel Hotel
Crystal Palace Hotel Tbilisi
Crystal Palace Hotel Hotel Tbilisi

Crystal Palace Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

5.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Abbas

Liked: Cleanliness
Excellent and cheap 👌
Stayed 5 nights in Sep 2023

10/10 Excellent

Asif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to all services we required and Mr. Kakha is excellent supportive and friendly person, He came to pick us from Airport as we requested him.
Stayed 1 night in Apr 2022

8/10 Good

Murman

Stayed 1 night in Nov 2021

10/10 Excellent

Leah, Kuwait

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is so amazing person we had a bad experience from the boarder but he never never left us he done alots of help.the hotel is different now lots of changes actually.i will totally recommend to others..
Stayed 4 nights in Feb 2020

6/10 Okay

Nenad

Stayed 4 nights in Oct 2017

2/10 Terrible

Tarek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast not good, the bed sheet are dirty they didn't change them only after many requests. no toileters in bathroom, no place to arrange our things. No light in the room only two lamps working from 10 lamps.

4/10 Poor

scottie, scotland

Disliked: Property conditions & facilities
Budget hotel out of city centre
Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share. There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel. The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.

2/10 Terrible

Eyup

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Room smelled terrible and the bed felt very dirty and uncomfortable. Left after one night and found a different hotel.
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Teleurstellend
Het hotel was overboekt. We hebben eerst een andere (mindere) kamer gekregen. De airco was kapot, kon hier maar op 1 stand, veel te heet. De kraan van de douche hing half uit de muur. De badkamer was niet schoon, veel haar in de douche. Moesten zelf om nieuw toiletpapier vragen. Het ontbijt was op de kamer, alleen koffie met koek of thee met brood (2 oude witte sneetjes). Komen we 's avonds laat terug op de kamer, stond de ontbijtboel er nog. Geen bedden opgemaakt, niet schoon gemaakt. Na twee dagen gelukkig wel de goede kamer gekregen. Er heeft helemaal geen schoonmaak van de kamers plaats gevonden, geen bedden opgemaakt, geen schone handdoeken gebracht (ook al lagen ze op de grond midden in de kamer. Ontbijt is wel opgehaald omdat we daar om hadden gevraagd. Dit hotel is zeker geen aanrader!!