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Hotel Hacienda Santana

3.0 star property
Family-friendly 3-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Bar (on property)
Terrace/patio
Front of property - evening/night
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Place, Nuestra Senora de Guadalupe Church
    ‪4 min drive‬
  • Place, Miguel Hidalgo Park
    ‪4 min drive‬
  • Place, La Madre Monument
    ‪5 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪38 min drive‬

Room options

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use

Traditional Double Room Single Use

  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Tecate

In historical district.You'll find Miguel Hidalgo Park and Tecate Border within 3 miles (5 km) of this hotel. La Madre Monument is within 3 miles (5 km) and Presa Abelardo L. Rodriguez is within 25 miles (40 km).

What's nearby

  • Nuestra Senora de Guadalupe Church - 4 min drive - 3.4 km
  • Tecate Cultural Center - 4 min drive - 3.4 km
  • Colosio Hill - 4 min drive - 4.9 km
  • Miguel Hidalgo Park - 4 min drive - 3.8 km
  • La Madre Monument - 5 min drive - 3.8 km

Getting around

  • Tijuana Intl. Airport (TIJ) - 44 min drive

Restaurants

  • ‪Subway - ‬3 min drive
  • ‪Mariscos El Shaka - ‬3 min drive
  • ‪Tacos El Amigo - ‬4 min drive
  • ‪Cockteleria El Pulpito - ‬4 min drive
  • ‪La Ruta - ‬6 min walk

About this property

Hotel Hacienda Santana

Family-friendly 3-star hotel with indoor pool
Hotel Hacienda Santana offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Hotel Hacienda Santana. Free self parking is available.

This 3-star Tecate hotel is smoke free.

  • 71 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 16 2025 to January 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from November 16 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 900.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May - 30 September)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

  • The seasonal pool will open in April and close in October.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 645 out of 869 reviews
Rating 8 - Good. 162 out of 869 reviews
Rating 6 - Okay. 31 out of 869 reviews
Rating 4 - Poor. 8 out of 869 reviews
Rating 2 - Terrible. 23 out of 869 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

francisco

Stayed 2 nights in Aug 2025

10/10 Excellent

francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. Felt safe and was clean. Kids enjoyed the pool area. Would definitely go back to this property
Stayed 3 nights in Aug 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable. The breakfast was solid!
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay. Definitely we will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Sada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying Been staying in this hotel since they opened Will not stay at any other hotel in Tecate
Stayed 2 nights in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
All was good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luiz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Josefina, Indio

Stayed 1 night in Aug 2025

10/10 Excellent

Eddie

Stayed 1 night in Aug 2025

10/10 Excellent

Ramon

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Amenities
The place was very nice and clean. Staff very friendly continental breakfast was good specially the chilaquiles.
Stayed 1 night in Aug 2025

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beautiful spectacular
Stayed 2 nights in Aug 2025

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice restaurant good food nice and clean bed
Stayed 1 night in Aug 2025

10/10 Excellent

Hilda

Travelled with family
Great rooms ! Nice restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and peaceful. The staff is kind, respectful and bilingual in English. I felt rejuvenated staying here. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Augustine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place and th
Stayed 1 night in Jul 2025

8/10 Good

Roberto

Stayed 1 night in Jul 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great bed and lots of pillows. The hotel has awesome amenities in the premises. The breakfast was yummy too
Stayed 1 night in Jul 2025

10/10 Excellent

Irma

Liked: Cleanliness, property conditions & facilities
Very modern and well kept.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is very relaxing, it is a beautiful three story hotel with plenty of sitting space in different areas inside and outside of the hotel. The room was very cleaned, bed very comfortable, good size tv. It has a pool table, Jacuzzi, two medium size pools, free breakfast and a restaurant on site named Bajo Tierra which offers excellent food and drinks. We stayed two nights, I needed more!
Stayed 2 nights in Jul 2025

10/10 Excellent

Taje

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family hotel friendly we had a late check in after our day touring . Breakfast included was a good start to the day
Stayed 1 night in Jul 2025

10/10 Excellent

Raquel

Stayed 2 nights in Jul 2025