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Holiday Inn Express & Suites Terrace by IHG

2.5 star property
Hotel perfectly located for exploring Terrace

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Terrace by IHG

Exterior
Free daily buffet breakfast
Exterior
Standard Room, 1 King Bed
Indoor pool, open 7 AM to 10 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3059 Highway 16 East, Thornhill, Terrace, BC, V8G 4P3
  • Mills Memorial Hospital
    ‪4 min drive‬
  • Skeena Valley Golf and Country Club
    ‪6 min drive‬
  • Heritage Park Museum
    ‪6 min drive‬
  • Terrace, BC (YXT-Northwest Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, individually furnished, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 35 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, individually furnished, desk

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

1 bedroom, minibar, individually furnished, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, minibar, individually furnished, desk

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

About the area

Terrace

Heart of Terrace.Within 3 miles (5 km) of this Terrace hotel, you'll find Chances Terrace and Mills Memorial Hospital. Skeena Valley Golf and Country Club and Skeena Mall are also within 3 miles (5 km).

What's nearby

  • Chances Terrace - 3 min drive - 2.9 km
  • Skeena Mall - 4 min drive - 4.2 km
  • Mills Memorial Hospital - 4 min drive - 4.5 km
  • Skeena Valley Golf and Country Club - 6 min drive - 4.2 km
  • Heritage Park Museum - 6 min drive - 6.4 km

Getting around

  • Terrace Station - 4 min drive
  • Terrace, BC (YXT-Northwest Regional) - 6 min drive

Restaurants

  • ‪Safeway - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Bert's Delicatessen - ‬4 min drive

About this property

Holiday Inn Express & Suites Terrace by IHG

Hotel perfectly located for exploring Terrace
Holiday Inn Express & Suites Terrace by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Terrace by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Terrace hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Terrace by IHG offers 93 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Vietnamese

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Front of property - evening/night

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  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 526 reviews
The price is CA $157
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 9:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Terrace Hotel
Holiday Inn Express Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace by IHG
Holiday Inn Express Suites Terrace an IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Terrace
Holiday Inn Express & Suites Terrace by IHG Hotel Terrace

Holiday Inn Express & Suites Terrace by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 436 out of 670 reviews
Rating 8 - Good. 173 out of 670 reviews
Rating 6 - Okay. 36 out of 670 reviews
Rating 4 - Poor. 13 out of 670 reviews
Rating 2 - Terrible. 12 out of 670 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maxine

Stayed 1 night in Apr 2025

10/10 Excellent

Reese

Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite business stop

Stay here for business 2-3 times a yr. Convenient air port shuttle
Stayed 5 nights in Feb 2025

10/10 Excellent

Dave

Liked: Property conditions & facilities
Good as always from the time it was built
Stayed 4 nights in Feb 2025

6/10 Okay

Adam

Travelled with family, Travelled with family and small children
Could use better breakfast. Hashbrowns tasted like cardboard and we've stayed multiple times and its never any better. Comfort in is cheaper and better breakfasts. We only came for the pool
Stayed 1 night in Feb 2025

6/10 Okay

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been great if there hadn’t been multiple rooms full of very loud people. Soundproofing between rooms seems very poor.
Stayed 1 night in Feb 2025

6/10 Okay

Montana, Kitimat

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The tv is old and only had the old cable.
Stayed 1 night in Feb 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and accommodating. Clean rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

MARY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
maybe turn up water temperature in pool , lil too cold for me, i break out in hives everytime i go swim because im allergic to cold
Stayed 2 nights in Dec 2024

8/10 Good

Heather Leanne, West Kelowna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All the computer desks and sitting area in the lobby were filthy the whole 4 days we were there, nobody bothered to dust them off. The room was fine except the bathtub had thick soap scum/dirt and hair when we arrived. A light Lysol wipe came up black and the soap scum was so bad I bought a scrubby at the grocery store. The property is nice - dining area clean and staff is polite. Breakfast was fine but the lobby and room areas just uncared for ?
Stayed 4 nights in Feb 2025

10/10 Excellent

HUNTER, prince rupert

Liked: Cleanliness, staff & service, property conditions & facilities
Always quiet, and clean
Stayed 1 night in Feb 2025

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel. Friendly efficient staff. Clean premises. Good breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and overall just a nice place to stay
Stayed 1 night in Jan 2025

8/10 Good

Allison

Disliked: Amenities
The elevators were always filthy on the walls. The garbage cans were quite over flowing. Not once did the staff say hello. The pool had rust and corrosion everywhere.The breakfast was good and the room was decently clean.
Stayed 5 nights in Jan 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms, nice pillows, small tub. Breakfast was great, lots of options. Noisy neighbors but other than that it was good!
Stayed 1 night in Feb 2025

10/10 Excellent

Cary, Kitimat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean rooms, nice breakfast area. Pool looked good too, never tried it myself though. Walking distance to restaurant and bar. Out of the way for shopping. Smoking area was cold and breezy but easy access out front. Seen a dog there so I guess pets are allowed.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Montana

Stayed 1 night in Nov 2024

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darryl

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, very comfortable, had everything, friendly staff
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024