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Holiday Inn Express & Suites Terrace by IHG

2.5 star property
Hotel perfectly located for exploring Terrace

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Photo gallery for Holiday Inn Express & Suites Terrace by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds
Free daily buffet breakfast
Airport shuttle

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
3059 Highway 16 East, Thornhill, Terrace, BC, V8G 4P3
  • Place, Chances Terrace
    ‪3 min drive‬
  • Place, Mills Memorial Hospital
    ‪3 min drive‬
  • Place, Lakelse Lake Provincial Park
    ‪9 min drive‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Minibar, individually furnished, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Minibar, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Minibar, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

About the area

Terrace

Heart of Terrace.Within 3 miles (5 km) of this Terrace hotel, you'll find Chances Terrace and Mills Memorial Hospital. Skeena Valley Golf and Country Club and Skeena Mall are also within 3 miles (5 km).

What's nearby

  • Chances Terrace - 3 min drive - 2.9 km
  • Skeena Mall - 3 min drive - 4.2 km
  • Mills Memorial Hospital - 3 min drive - 4.5 km
  • Lakelse Lake Provincial Park - 9 min drive - 16.4 km
  • Shames Mountain Resort - 47 min drive - 48.7 km

Getting around

  • Terrace Station - 4 min drive
  • Terrace, BC (YXT-Northwest Regional) - 6 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Flight Deck @ Terrace Airport - ‬5 min drive
  • ‪Domino's Pizza - ‬3 min drive

About this property

Holiday Inn Express & Suites Terrace by IHG

Hotel perfectly located for exploring Terrace
Holiday Inn Express & Suites Terrace by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Terrace by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Terrace hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Terrace by IHG offers 93 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Lobby
Comfort Inn & Suites
  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 630 reviews
The price is CA $164
CA $188 total
includes taxes & fees
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Comfort Inn & Suites

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 9:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Terrace Hotel
Holiday Inn Express Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace by IHG
Holiday Inn Express Suites Terrace an IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Terrace
Holiday Inn Express & Suites Terrace by IHG Hotel Terrace

Holiday Inn Express & Suites Terrace by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 805 reviews
Rating 8 - Good. 211 out of 805 reviews
Rating 6 - Okay. 43 out of 805 reviews
Rating 4 - Poor. 15 out of 805 reviews
Rating 2 - Terrible. 14 out of 805 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service well stocked breakfast comfortable bed
Stayed 1 night in Dec 2025

8/10 Good

Shane

Stayed 1 night in Dec 2025

8/10 Good

Lisa, Nakusp

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the breakfast was good. Compared to other HI Express hotels I frequent, the room in the Terrace hotel was a bit rough around the edges with bubbled paint, stains on the lampshade, and a big gouge out of the bedside table. Otherwise, a good experience and I really like the lounge area on the main floor and the business center available.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , clean room ! Nice bed and pillow . Nice person at check-in .
Stayed 1 night in Dec 2025

8/10 Good

Amy, Comox

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Mixed feelings about this stay as well. While I was out for dinner, there was an attempt to break into my room. Although they damaged the lock and door, they did not get in thankfully and thankfully, I wasn’t there for that. On the flipside the hotel is nice. Staff is nice and breakfast is great.
Stayed 1 night in Aug 2025

8/10 Good

Darcy

Stayed 1 night in Dec 2025

10/10 Excellent

EVELYN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very comfortable. Love the gym and pool. Breakfast has many options to choose from.
Stayed 1 night in Aug 2025

2/10 Terrible

Neil

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
I was staying at the hotel for work travel. My first terrible experience was breakfast on day two of my stay. The last time I stayed here, the staff at the breakfast room were so helpful; this time, when I asked for eggs without cheese, the staff said that the menu was fixed and that there was nothing they could do for my dietary constraints. The third morning I was turned down as well. The worst part, there was a minor hockey team staying in the hotel and the children were permitted to run up and down the hallways until past 10pm. When I called the front desk, they said they will look into the issue. I'm terribly disappointed and will be looking to stay at another hotel for my next trip to Terrace.
Stayed 5 nights in Nov 2025

4/10 Poor

Michael

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

6/10 Okay

Tristan

Stayed 1 night in Nov 2025

10/10 Excellent

MARY, Hartley Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient for large family
Stayed 3 nights in Nov 2025

10/10 Excellent

Bernadine

Stayed 1 night in Nov 2025

10/10 Excellent

Shenaya, Smithers

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, yummy breakfast. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

MARY, Hartley Bay

Liked: Cleanliness, amenities, property conditions & facilities
convenient for family 6
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2025

10/10 Excellent

Cory

Stayed 1 night in Oct 2025

10/10 Excellent

Tarah

Stayed 1 night in Nov 2025

10/10 Excellent

Karren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, breakfast, amenities and staff! Had to cancel my stay a day early and they made my early checkout a breeze with little cost. Very much appreciated on short notice!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ajaykumar, Lubbock

Stayed 1 night in Nov 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient and quiet. Great for business travelers.
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

10/10 Excellent

Bruno

Liked: Cleanliness
Excellent
Stayed 1 night in Nov 2025

8/10 Good

Wichuta

Liked: Cleanliness, staff & service, amenities
Clean room and staff so friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Nice room, very clean. Comfortable bed. Friendly staff😊
Stayed 1 night in Nov 2025