2/10 Terrible
Jeevan
Business traveller
14 Dec 2023
Disliked: Staff & service, property conditions & facilities, room comfort
Worst business hotel I have stayed at!
Location of the hotel is ok as the station is not too far to walk.
I was allocated a room where there were building works going on. I was assured that the works would be completed by 8pm local time. However I was awoken by very loud thudding noises and drilling at 2, 3 and 4am in the morning. I did not get any sleep. When I called reception, I had to justify and prove the noise was there (she arrived just when there was a pause). Luckily the noise started again whilst I was trying to find recordings of the previous noise on the phone but really why was I asked to prove there was unbearable noise all morning/night? I was eventually moved to the 8th floor, where the carpet was outdated and there was a strong stench of cigarette smoke. This was at approximately around 5:30am. I was about to get about 2 hours sleep.
I am pretty sure the staff were aware of the ongoing works and the noise, and they could have made more of an effort to allocate a more appropriate room for my stay.
All in all, the worst hotel I've stayed at for business. I don't really find the time to write reviews but my experience was so awful, I felt compelled to leave a review for this one.
Jeevan
Stayed 4 nights in Dec 2023