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Hotel Chichen Itza

3.5 star property
Family-friendly 3.5-star hotel near Pyramid of Kukulkan

Choose dates to view prices

Photo gallery for Hotel Chichen Itza

Outdoor pool, pool umbrellas, sun loungers
Garden
A buffet setup with various food items and a serving staff.
Lobby
Building design

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751
  • Place, Ball Courts
    ‪5 min walk‬
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪4 min drive‬
  • Place, Cenote Ik kil
    ‪9 min drive‬

Room options

View all photos for Superior Room, Patio, Pool View

Superior Room, Patio, Pool View

Superior Room, Patio, Pool View

7.4 out of 10
Good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Garden View, Poolside

Individually furnished, desk, iron/ironing board, bed sheets

Standard Double Room, Garden View, Poolside

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Pisté

City center stay.Within 2 miles (3 km) of this Tinum hotel, you'll find Pyramid of Kukulkan and Court of the Thousand Columns. Cenote Ik kil is within 6 miles (10 km) and Gran Juego de Pelota is within 9 miles (15 km).

What's nearby

  • Ball Courts - 5 min walk - 0.4 km
  • Pre-Hispanic City of Chichen-Itza - 4 min drive - 2.5 km
  • Pyramid of Kukulkan - 8 min drive - 2.9 km
  • Court of the Thousand Columns - 8 min drive - 2.9 km
  • Cenote Ik kil - 9 min drive - 7.5 km

Getting around

  • Mérida International Airport (MID) - 99 min drive

Restaurants

  • ‪Pueblo Maya - ‬4 min walk
  • ‪La Palapa - ‬17 min walk
  • ‪Taco Maya - ‬3 min drive
  • ‪Hacienda Xaybe'h D'Camara - ‬2 min walk
  • ‪La Gran Chaya - ‬7 min walk

About this property

Hotel Chichen Itza

Family-friendly 3.5-star hotel near Pyramid of Kukulkan
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel Chichen Itza. Free self parking is available.

This 3.5-star Tinum hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Chichen Itza offers 40 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. 29-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Aerial view
Hotel Mundo Maya Chichén Itzá
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, 144 reviews
The price is CA $197
CA $237 total
includes taxes & fees
Jul 13 - Jul 14
Hotel Mundo Maya Chichén Itzá

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 29-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 450 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chichen Itza Hotel
Hotel Chichen Itza
Hotel Chichen Itza Tinum
Chichen Itza Tinum
Hotel Chichen Itza Hotel
Hotel Chichen Itza Tinum
Hotel Chichen Itza Hotel Tinum

Frequently asked questions

How close is Hotel Chichen Itza to the airport?

Hotel Chichen Itza is 79 mi (99-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Chichen Itza?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Chichen Itza on Jul 1, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chichen Itza have an airport shuttle?

Airport shuttle services are not available at Hotel Chichen Itza.

Does Hotel Chichen Itza offer free breakfast?

Hotel Chichen Itza offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Chichen Itza?

No, there is no casino at this hotel.

What time is check-in at Hotel Chichen Itza?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Chichen Itza?

This hotel offers free self parking.

Does Hotel Chichen Itza have a pool?

Hotel Chichen Itza features an outdoor pool.

Does Hotel Chichen Itza have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Chichen Itza have a spa?

There are no spa services available at this hotel.

How close is Hotel Chichen Itza to downtown Tinum?

Hotel Chichen Itza is 0.6 mi away from Pisté.

Hotel Chichen Itza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 819 reviews
Rating 8 - Good. 290 out of 819 reviews
Rating 6 - Okay. 98 out of 819 reviews
Rating 4 - Poor. 24 out of 819 reviews
Rating 2 - Terrible. 11 out of 819 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a nice hotel.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Gavin

We enjoyed our stay generally
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar, nice restaurant, friendly staff, friendly fellow guests. Lovely pool and grounds to relax. Only 5 minutes from Chichen Itza.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great Location, nice setting and reasonable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, strong AC, pleasant poolside. All as advertised. Room is pretty basic, like a motel in the US.
Stayed 1 night in Mar 2026
Verified

8/10 Good

JNANESWAR

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy but was kind of dark due to black furniture. Staff was good and helpful. Breakfast was fantastic and we liked the service. The amount we paid for one night stay is pricey for the quality of hotel in that small town.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful. Breakfast was good. Location is convenient. Room was fine. Enjoyed the birds and slept well.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was Ok and clean. Poolside table and lounge chairs. But not sure you go here for the pool - convent location, good dinner (not cheap but good) and nice breakfast (very good). WiFi was spotty. Rooms big but a bit dated.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Todo excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ram

Liked: Cleanliness, amenities, property conditions & facilities
All great. Nice small town/rural experience. Lots of bird sounds.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Murtuza Badshah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the resort that near the ruin. It was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023
Verified

8/10 Good

amador zacatsi

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Somme

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to chichen itza
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with friendly staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the hotel had a problem with power but they upgraded us at mayaland hotel a short drive away and it was a wonderful hotel in the jungle with huge pool and a half dozen peacoks adorning the premisses. The stay was wonderful!!! Staff was super attentive!!!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Hidekazu

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an early start to enter Chichen Itza before all the buses show up.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and nice staff
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Krishneel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mahealani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and convenient location for everything we needed to do in the area.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Amenities
The room was nice and the A/C worked beautifully, really cooled the room on a muggy day. The food at the restaurant, however, couldn’t have been more bland. Four of us ate three meals there—there are no restaurants within walking distance of the hotel—and none of them was tasty. The service at one of the meals was completely indifferent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly, quiet location, close to Chichen Itzá archeological site
Stayed 1 night in Mar 2023