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City Express by Marriott Tepotzotlan

3.5 star property
3.5-star hotel near National Museum of the Viceroyalty

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Photo gallery for City Express by Marriott Tepotzotlan

Front of property - evening/night
Terrace/patio
Lobby
Reception
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Autopista Mex Qro Km 42.5 Col., Barrio Texcacoa, Tepotzotlán, MEX, 54600
  • Xochitla Ecological Park
    ‪10 min walk‬
  • National Museum of the Viceroyalty
    ‪2 min drive‬
  • Temple of San Francisco Javier
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the area

Tepotzotlán

In historical district.Stay at this Tepotzotlán hotel and you'll be within 2 miles (3 km) of National Museum of the Viceroyalty and 12 miles (20 km) of Premium Outlet Punta Norte. Mundo E Shopping Center is within 16 miles (25 km) and Arcos del Sitio is within 20 miles (32 km).

What's nearby

  • Xochitla Ecological Park - 10 min walk - 0.9 km
  • National Museum of the Viceroyalty - 2 min drive - 1.9 km
  • Temple of San Francisco Javier - 2 min drive - 1.9 km
  • San Marcos Power Center - 5 min drive - 5.3 km
  • Galerias Perinorte - 12 min drive - 14.3 km

Getting around

  • Tultitlan Cuautitlan Station - 25 min drive
  • Benito Juarez International Airport (MEX) - 70 min drive

Restaurants

  • ‪Toks - ‬8 min walk
  • ‪Tacos "El Parrillero - ‬17 min walk
  • ‪Burger King - ‬1 min walk
  • ‪El Rey de los Siete Mares - ‬2 min drive
  • ‪La Cochiñera - ‬2 min drive

About this property

City Express by Marriott Tepotzotlan

3.5-star hotel near National Museum of the Viceroyalty
Public spaces have free WiFi. A business center and 4 meeting rooms are available. Free breakfast is served daily. A free area shuttle within 10 km is available. A fitness center, a terrace, and a vending machine are also featured at the business-friendly City Express by Marriott Tepotzotlan. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tepotzotlán hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • Built in 2007
  • Full breakfast (free)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
City Express by Marriott Tepotzotlan offers 109 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Tepotzotlán hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English, Spanish

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includes taxes & fees
Jun 22 - Jun 23
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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Tepotzotlan
City Hotel Tepotzotlan Express
City Express Tepotzotlan Hotel

City Express by Marriott Tepotzotlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 335 out of 667 reviews
Rating 8 - Good. 198 out of 667 reviews
Rating 6 - Okay. 91 out of 667 reviews
Rating 4 - Poor. 18 out of 667 reviews
Rating 2 - Terrible. 25 out of 667 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Business traveller
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
They give 1 small bottle of water , 3 pillows . There are 2 of us in the room. These are small things that matter and don’t cost much. Room was small . No restaurant, room service was very mediocre
Stayed 1 night in Jan 2025

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bueno
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Lester

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alma Delia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebeca

Stayed 3 nights in Oct 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few yards before the Tepotzotlan toll booth. Great for overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, amenities
The Hall, Service Was Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet property, good stuff, very clean
Stayed 1 night in Jul 2024

6/10 Okay

Joao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok for a quick business trip.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por el servicio y limpieza del lugar.
Stayed 1 night in May 2024

10/10 Excellent

Irma, Santa Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, pero un poco de ruido de la autopista
Stayed 1 night in May 2024

6/10 Okay

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
La ubicación del hotel es excelente. Vivimos en el sur de la ciudad y quedar en Tepozotlan nos ayudamos evitar el trafico de la mañana. Tuvimos un problema con el agua. No habia nada de agua caliente para bañarse.
Stayed 1 night in Feb 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Blankets and sheets need updates. The breakfast was not that great. The price was good and the service was friendly and the hotel was clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable y limpio lugar
Stayed 11 nights in Jun 2023

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect thanks
Stayed 3 nights in Apr 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel, needs maintenance, rooms are very dark… decided to not even spend the night there…
Stayed 1 night in Apr 2023

10/10 Excellent

danny

Stayed 1 night in Jan 2023

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good, not great.

Slept well with the blackout rolling shades. Comfortable beds. The bathroom didn’t have an exhaust fan so leaving the door open was a must while showering. The shower curtain was too short which lead to a soaked floor every time I showered. I had to use 2 towels to soak up all the water after the shower. I had to get clean towels every day, something I absolute hate doing. Not a very eco friendly situation :( The staff was super friendly except for 2 ppl, tall young door guy and Zaira at the front desk. I had to visit the front desk about 4-5 times to reactivate my key. I had the displeasure of dealing with Zaira for this particular reason. She was extremely rude and told me the reason my key was no longer working was bc I had to pay my laundry bill. I asked her “ so what’s the excuse for having this issues 3-4 times prior to sending my my laundry out?” Needless to say, I had no response from her.
Stayed 10 nights in Aug 2022

10/10 Excellent

Ana Laura Amero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like any other hotel
Stayed 1 night in Aug 2022