Heart of Tokyo.Within a 10-minute walk of this Shinjuku hotel, you'll find Isetan Department Store Shinjuku and Omoide Yokocho. Also, Tokyo Anime Center is within 3 miles (5 km) and Tokyo Tower is within 6 miles (10 km).
What's nearby
Isetan Department Store Shinjuku - 6 min walk
Omoide Yokocho - 7 min walk
Shinjuku Gyoen National Garden - 16 min walk
Meiji Jingu Shrine - 5 min drive
Tokyo Tower - 7 min drive
Getting around
Seibu-Shinjuku Station - 5 min walk
Higashi-shinjuku Station - 8 min walk
Narita Intl. Airport (NRT) - 73 min drive
Restaurants
鶏そば みた葉 - 1 min walk
龍の巣 - 1 min walk
うどんダイニング するり - 1 min walk
メイド&サブカル カフェバー ぷるきゅー - 1 min walk
Bar Lounge Mommy - 1 min walk
About this property
Citadines Central Shinjuku Tokyo
3.5-star Art Deco hotel near Isetan Department Store Shinjuku
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Citadines Central Shinjuku Tokyo.
Smoking is allowed in designated areas at this Art Deco Tokyo hotel.
1 building
206 guestrooms or units
14 levels
Built in 2008
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Convenience store
Newspapers for purchase
Elevator
Smoking in designated areas
Microwave in a common area
Water dispenser
Dining venue
Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and slippers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.
This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Languages
English, Japanese
Property amenities
Family friendly
Children's dinnerware
Cribs/infant beds (surcharge)
Grocery/convenience store
Laundry facilities
Refrigerator
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Food and drink
Full breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 1650 for adults and JPY 660 for children
1 restaurant
Things to do
Bike parking
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Room amenities
Entertainment
32-inch LCD TV
Satellite channels
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Cribs/infant beds (surcharge)
Bathroom
Eco-friendly toiletries
Electronic bidet
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Refrigerator
More
Desk
Eco-friendly cleaning products provided
In-room massage
Iron/ironing board (on request)
LED light bulbs
Phone
Safe
Slippers
Water-efficient toilets only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.
A scheduled hot water outage will take place on May 1, 2024 from 12 PM to 4 PM.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for JPY 4840.0 per day.
Cribs (infant beds) are available for JPY 550.0 per day.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately JPY 1650 for adults and JPY 660 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: JPY 550.0 per day
Rollaway bed fee: JPY 4840.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.
We should mention
One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo
Citadines Central Shinjuku Tokyo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 446 out of 1001 reviews" "
10 - Excellent
446
Rating 8 - Good. 416 out of 1001 reviews" "
8 - Good
416
Rating 6 - Okay. 94 out of 1001 reviews" "
6 - Okay
94
Rating 4 - Poor. 31 out of 1001 reviews" "
4 - Poor
31
Rating 2 - Terrible. 14 out of 1001 reviews" "
2 - Terrible
14
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Kala
17 Jan 2024
Kala
Stayed 4 nights in Jan 2024
8/10 Good
wee kheong
Travelled with group
15 Jan 2024
Liked: Cleanliness, staff & service, amenities
within walking distance to Shinjuku train station . Lawson at the downstairs of the building, easy to buy water or beer up to room. Recept is at 3rd floor. Use the lift instead of escalator to go up hotel. Lobby serves free coffee, which is of premium quality. My request for high floor was met. Room clean although a bit dated. Lots of dining options around
Was a great stay and right next to the heart of Shinjuku. Definitely consider for future stays
Jake
Stayed 3 nights in Jan 2024
4/10 Poor
Frederick
Travelled with partner
12 Jan 2024
Liked: Cleanliness
It is always disappointing when online pictures do not match reality. The property needs updating and refreshing. The room was faded, the mattress was worn, and the pillows needed to be replaced. A plus was the friendly desk staff. We stayed at four hotels in Tokyo. This is the only one we will not repeat.
My son and I had a nice time in Tokyo Japan. We stayed at Citadines Hotel for 12 days. The room is a bit small but it is not a big issue. The location of the hotel is very convenient and walkable to all the departments stores and restaurants within Shinjuku district. The Shinjuku subway is about 10 minutes walk. It is in the middle of the red light district but no one bother us. It is quite safe.
It was my 2nd time staying here. The experience was generally the same as the previous trip. One thing to point out is that the sound proofing of the room can be improved as I can hear on a daily basis people talking quite loudly outside in the corridor or in the neighbouring room. Another suggestion would be to have a water flask so guests can more easily fill up water from the dispenser on each floor. And maybe don't replace the bedroom slippers daily if they're not so worn out.
The hotel was fabulous! Situated in an amazing location close to the main strip of Shinjuku, there is an array of bars and local cuisines only a short distance away. The rooms were good size with lovely bathrooms and were very warm during the winter. The breakfast buffet was also very good. The main train station is also a 5 min walk! Loved staying here