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GLOU Shinjuku Family

Property class: 3
3-star apartment near Tokyo Imperial Palace

Choose dates to view prices

Photo gallery for GLOU Shinjuku Family

Front of property
A room with a large mural, a flat-screen TV, and a marble table with yellow flowers.
A staircase with wooden steps leading to a landing.
A vertical sign for GLOU Shinjuku Family Hotel with contact information.
A hotel room with two beds, a window with curtains, an air conditioning unit, and a view of buildings outside.

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

View in a map
Yochomachi 1-10, Tokyo, Tokyo, 162-0055
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Place, Shinjuku Isetan
    ‪18 min walk‬
  • Place, Waseda University
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Basic Twin Room, Non Smoking, City View

A hotel room with two single beds, a large window with curtains, a ceiling light, and a wall-mounted mirror.

Basic Twin Room, Non Smoking, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Basic Twin Room, Non Smoking, City View

A hotel room with two beds, a window with curtains, an air conditioning unit, and a view of buildings outside.

Basic Twin Room, Non Smoking, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Economy Twin Room, Non Smoking, City View

A small, single-room accommodation with a bunk bed, a desk, two chairs, and a small window with curtains.

Economy Twin Room, Non Smoking, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Classic Studio, Non Smoking, City View

A hotel room with two beds, a large mural on the wall, an air conditioning unit, and a view of a building through a window.

Classic Studio, Non Smoking, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the area

Tokyo

Heart of Tokyo.Your stay at this Shinjuku apartment places you within 3 miles (5 km) of Shinjuku Gyoen National Garden and Tokyo Imperial Palace. Tokyo Dome and Shibuya Crossing are also within 3 miles (5 km).
View more Apartments in TokyoOpens in a new window

What's nearby

  • Tokyo Toy Museum - 11 min walk - 1.0 km
  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km
  • Isetan Department Store Shinjuku - 16 min walk - 1.4 km
  • Shinjuku Isetan - 18 min walk - 1.5 km
  • Waseda University - 6 min drive - 2.1 km

Getting around

  • Ichigaya Station - 2 min drive
  • Wakamatsu-kawada Station - 8 min walk
  • Haneda Airport (HND) - 49 min drive

Restaurants

  • ‪Billy The Kid 新宿曙橋店 - ‬1 min walk
  • ‪栄寿司抜弁天 - ‬6 min walk
  • ‪小笠原伯爵邸 - ‬7 min walk
  • ‪余丁町砂場 - ‬2 min walk
  • ‪居酒屋吉野 - ‬7 min walk

About this property

GLOU Shinjuku Family

3-star apartment near Tokyo Imperial Palace
  • 4 guestrooms or units
GLOU Shinjuku Family offers 4 accommodations with slippers and hair dryers. Accommodations at this 3-star apartment have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers, bidets, and complimentary toiletries.

This Tokyo apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Flat-screen televisions are featured in guestrooms.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Laundromat nearby

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator

Location highlights

  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

GLOU Shinjuku Family Tokyo

GLOU Shinjuku Family Apartment

GLOU Shinjuku Family Apartment Tokyo

Frequently asked questions

How close is GLOU Shinjuku Family to the airport?

GLOU Shinjuku Family is 15.5 mi (49-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at GLOU Shinjuku Family?

As of Sept 19, 2026, prices found for a 1-night stay for 2 adults at GLOU Shinjuku Family on Sept 23, 2026 start from CA $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does GLOU Shinjuku Family have an airport shuttle?

Airport shuttle services are not available at GLOU Shinjuku Family.

Does GLOU Shinjuku Family offer free breakfast?

GLOU Shinjuku Family does not offer free breakfast.

Is there a casino at GLOU Shinjuku Family?

No, there is no casino at this apartment.

What time is check-in at GLOU Shinjuku Family?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at GLOU Shinjuku Family?

Free parking is not available at this apartment.

Does GLOU Shinjuku Family have a pool?

GLOU Shinjuku Family does not have a pool.

Does GLOU Shinjuku Family have a spa?

There are no spa services available at this apartment.

How close is GLOU Shinjuku Family to downtown Tokyo?

GLOU Shinjuku Family is 3 mi away from Tokyo.

GLOU Shinjuku Family Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 6 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

7.6/10

Cleanliness

8.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Thuyen

Liked: Cleanliness, check-in, communication
It was clean, not very spacious, somewhat close to a station, check-in was good.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Konrad

Liked: Cleanliness, check-in, communication, listing accuracy
Walking distance to at least three different train lines makes for getting around Tokyo easier. An abundance of conveniece stores is nice as well
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Katherine

Liked: Cleanliness, communication, listing accuracy
Property was very small and check was a bit difficult to find the lock box and the phone number on the door to ask for help was wrong. Property is a bit further away from the sights than I expected but it was good value for money.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Nadia

Liked: Check-in, communication, listing accuracy
Clean room small
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Nam

Liked: Cleanliness, listing accuracy
Disliked: Check-in
Rooms were clean, with mini fridge, microwave, WiFi, AC, and bathroom amenities as advertised. We just ran into a little problem that check-in process required an email that we never got. Listed phone number did not get a response, but ringing the electronic “doorbell” had an immediate answer and resolution from a remote attendant.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Kondareddy

Liked: Check-in
Disliked: Cleanliness
Not cleaned only changed mattress covers Dusty environment causes sick
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, room comfort, communication
There was a family mart and 7-11 within walking distance. Easy access to two train stations. Also close to a steak house open in the evenings. It was easy to access, a great size for families and a safe location.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Plenty of room
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Louis-Xavier

Liked: Cleanliness, property conditions & facilities, communication
Very cozy stay at this hotel. I had some worries about checking in, but the staff kept communicating with me through the app and they were very helpful.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place. Small but has everything you need
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Yong

Liked: Cleanliness, check-in, communication
AC not working well
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Kanhaiya

Disliked: Cleanliness, communication, listing accuracy
Room was not clean. Hair on the floor, bed etc. Even the floor seemed dirty. Tried reaching out to Expedia but they wouldn't refund me for the second day. WiFi details were not available and when I reached out to the property they replied the next day.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Robert

Room looks bigger in pictures. No place for luggage. Very small for 4 people. Motion sensor in bathroom for light. If you don’t move light goes out which is a little annoying. People nice. Self check in/out. No room service if you stay more than one day. We managed but very cramped. 2 adults, 1 teenager, 1 child.
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Chai-Peng

Disliked: Cleanliness, communication
While the price was relatively low for a 3-night stay, I was overall disappointed with this one. The room wasn’t very clean: floor had clumps of hair and dust, stains on walls, stains in the bathtub, clumps of lint on the fan screen. The WiFi connection was only available for about 50% miles of the time, and would shut off unpredictably. The heater/AC unit didn’t work at arrival. All of these issues were reported to the host, but the only way to communicate with them is through this Expedia app, and there is a long delay before receiving a response. And the responses were stock phrases or AI-generated, revealing a lack of care. One time it was suggested I provide photos of dirt to email address “————@————.——-“. Didn’t exactly feel like there was much sincerity with providing service. I’m old-fashioned, and much prefer to communicate directly with a human voice. There’s just a lack of communication and follow-up. There was somebody sent to check out the heater after the first night. It was fixed but again, it was not communicated to us.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, check-in, communication, listing accuracy
Très accessible par le métro. Instructions de l’hôte très clair. Appartement dans un quartier tranquille. Confortable, propre, très bon rapport qualité prix.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Amiel

Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Raul

Stayed 1 night in Jul 2025