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Keio Plaza Hotel Tokyo Premier Grand

5.0 star property
Family-friendly 5-star hotel near Roppongi Hills

Choose dates to view prices

Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

40-inch flat-screen TV with satellite channels, TV, tablet
Hallway
40-inch flat-screen TV with satellite channels, TV, tablet
Lobby lounge
Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

Map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Grand - Superior King with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Superior King with the Club Lounge Access and Breakfast

10.0 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite King with the Club Lounge and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Suite King with the Club Lounge and Breakfast

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • 70 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Tokyo

Shinjuku stay.Your stay at this Shinjuku hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. Shibuya Crossing and Waseda University are also within 3 miles (5 km).

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.0 km
  • Shinjuku Isetan - 12 min walk - 1.0 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km
  • Meiji Jingu Shrine - 3 min drive - 2.4 km
  • Shibuya Crossing - 4 min drive - 4.8 km

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪スターバックス - ‬4 min walk
  • ‪オールデイダイニング 樹林 - ‬3 min walk
  • ‪Sizzler - ‬5 min walk
  • ‪アートラウンジ デュエット - ‬2 min walk
  • ‪喫茶室ルノアール - ‬4 min walk

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly 5-star hotel near Roppongi Hills
There are 11 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A fitness center, a library, and a vending machine are also featured at the luxury Keio Plaza Hotel Tokyo Premier Grand. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. A complete renovation of Keio Plaza Hotel Tokyo Premier Grand was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 165 guestrooms or units
  • 47 levels
  • 11 dining venues
  • 3 coffee shops
  • Built in 2016
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Exterior

Keio Plaza Hotel Tokyo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 2,410 reviews
The price is CA $474
CA $599 total
Jul 1 - Jul 2
Keio Plaza Hotel Tokyo

Property amenities

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
  • Self parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 471 out of 583 reviews
Rating 8 - Good. 80 out of 583 reviews
Rating 6 - Okay. 15 out of 583 reviews
Rating 4 - Poor. 9 out of 583 reviews
Rating 2 - Terrible. 8 out of 583 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anh, Southlake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was great with lots of rehreshment options and nice views! Everyone was so nice! The food was great!
Stayed 2 nights in Mar 2025

6/10 Okay

Chee Keong Rob

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

A little disappointed

Having stayed 5 times in this hotel. This recent stay was a disappointment.Club lounge staff for cocktail was not friendly. We went 8 minutes before closing and were told it’s closed . The staff takes more than 10 mins to find our suitcases in the storage caused us to miss out airport transfer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hôtel was one of the nicest I e ever stayed at. I’ve been to many Ritz hotels and this Hôtel supersedes that and it’s less costly. Tokyo is amazing!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Haywood Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Juvy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Montana

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff with gorgeous views of Tokyo
Stayed 2 nights in Feb 2025

10/10 Excellent

Firouzeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unmatched location service

Keio Plaza Hotel in Tokyo is an example of a perfect hotel. It consist of two tall towers ( 47 stories). The view of Tokyo on top floors is breathtaking. If you book their premier category you have access to an extensive breakfast buffet and a massive lounge with best appetizers and drinks on certain hours.our room was spacious and comfortable with a perfect bathroom and view. Location is perfect and hotel employees always greet and take care of you as you enter the premises The level of service that we experienced was unmatched to any other hotel that we have ever been
Stayed 3 nights in Feb 2025

10/10 Excellent

James, NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were a great size.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in club room, a large room with great views.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel. Will stay here again and make sure you try the sushi restaurant!
Stayed 1 night in Jan 2025

10/10 Excellent

Kudzani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, facilities staff
Stayed 3 nights in Jan 2025

10/10 Excellent

ai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility! It is so convenient for shopping and dining.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this wonderful property on the quiet side of Shinjuku Station. A nice buffet breakfast was included in our stay, and we had a view of the Government Building next door which was lit up at night. Room was comfortable and clean. We were on one of the executive levels, which gave us access to an excellent club area. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine, Ashgrove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel to stay at, particularly the premier grand suites with so much included. Everything felt so luxurious and comfortable and the food in all of the restaurants is excellent. I will note that there was no where in the room to hang your towels, which was odd, so we to get fresh ones everyday. And the laundry is not great at all. The machines don’t work well and the dryers are absolutely hopeless.
Stayed 4 nights in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved the access to the club room. Good for breakfast and afternoon tea.
Stayed 6 nights in Dec 2024

10/10 Excellent

Philip, Killara

Liked: Staff & service, property conditions & facilities
The premier grand room that we stayed in was roomy and nicely refurbished. The Lounge is spacious, well staffed, food and drink choices are great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sreekrishnan, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Will stay again in the future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lyris, Arcadia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 2nd time staying at Keio and it won’t be the last. Incredible service by all staff. Room was always clean. The shuttle to Disney was very convenient and comfortable. It’s walkable to everything in Shinjuku including various train stops around and the main Shinjuku station. We stayed for 8 days, all perfect at Keio.
Stayed 8 nights in Nov 2024