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Keio Plaza Hotel Tokyo Premier Grand

5.0 star property
Family-friendly 5-star hotel near Shinjuku Gyoen National Garden

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Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

40-inch flat-screen TV with satellite channels, TV, tablet
Deep soaking bathtub
2 bars/lounges
Exterior
2 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Place, Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Place, Shinjuku Central Park
    ‪4 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • City view
  • 70 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Grand - Suite King with the Club Lounge and Breakfast

Premier Grand - Suite King with the Club Lounge and Breakfast

Premier Grand - Suite King with the Club Lounge and Breakfast

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Superior King with the Club Lounge Access and Breakfast

Premier Grand - Superior King with the Club Lounge Access and Breakfast

Premier Grand - Superior King with the Club Lounge Access and Breakfast

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Tokyo

Shinjuku stay.Your stay at this Shinjuku hotel places you within 3 miles (5 km) of Shibuya Crossing and Tokyo Midtown. Tokyo Metropolitan Government Building and Shinjuku Central Park are also within half a mile (1 km).

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.1 km
  • Shinjuku Mitsui Building - 3 min walk - 0.3 km
  • Shinjuku Central Park - 4 min walk - 0.4 km
  • Omoide Yokocho - 7 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪オールデイダイニング 樹林 - ‬4 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪Tully's Coffee - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Keio Plaza Hotel Club Lounge - ‬2 min walk

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly 5-star hotel near Shinjuku Gyoen National Garden
There are 9 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A fitness center, a library, and a vending machine are also featured at the luxury Keio Plaza Hotel Tokyo Premier Grand. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 165 guestrooms or units
  • 47 levels
  • 9 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2016
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Baby toys
  • DVD player
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM at scheduled times
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1400 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (up to 12 years old)
  • Self parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 625 out of 755 reviews
Rating 8 - Good. 89 out of 755 reviews
Rating 6 - Okay. 21 out of 755 reviews
Rating 4 - Poor. 10 out of 755 reviews
Rating 2 - Terrible. 10 out of 755 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 9 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was very large by Japanese standards, and had every amenity one could need. My only complaint was the pillows were very hard. The staff were so friendly and helpful, the views from the top restaurant were gorgeous. Would happily stay here again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Altaf

Stayed 8 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
This place is always great! This was my fourth time staying at the hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Impeccable service all around. The front desk, lounge and bell desk staff are all very courteous and helpful, and cleaning crew did an excellent job with our room. We really enjoyed our 3 night stay here and will definitely come back again next time we are in Tokyo.
Stayed 3 nights in Nov 2025

10/10 Excellent

Beatriz

Stayed 2 nights in Nov 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Gagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We returned from Hiroshima to Tokyo for our last night in Japan, and this was a great choice because our initial stay had been in a different location which was residential (Hotel Chinzanso which was also excellent). We left our luggage at 1 pm, went for lunch and to pick up previously ordered items, returned to check in around 6 pm and were offered a free upgrade to a suite which was amazing. And the food/drink in the lounge on 45th floor was so good and plentiful we did not need to go out for dinner. Followed by a final drink in the other lounge. Great way to end the Japan trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Spotless room; exemplary service; great location. Highly recommend
Stayed 5 nights in Nov 2025

8/10 Good

Ian, Lancing

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely executive space
Stayed 5 nights in Oct 2025

10/10 Excellent

LOUISA

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was immaculate and always clean. The room was very modern. The service all around was top notch. Checking out was a breeze.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jae, Mount Colah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

DAVID

Stayed 5 nights in Oct 2025

10/10 Excellent

gianinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Many options. Close to subway stations. Nice park nearby
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Stayed 4 nights in Oct 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge on 45th floor was very nice and well worth the price for the upgrade.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! They thought of things before you even had chance to ask. Very friendly and warm. Made everything super smooth. Would love to stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location the hotel was spacious and clean, conveniently located next too train staion and restaurants. Staff was accommodating and very pleasnt the entire stay !
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly excellent experience here. Exceeded our expectations. Felt it was very good value for the room quality, property features and service. Great location. Spectacular views from our room and from the wonderful lounge on 45th floor. Highly recommend. We’re active senior couple travelling with another couple from Canada. We stayed at the Peninsula earlier during our holiday, which was also exceptional, as was our stay in the St Regis in Osaka. But this was better value for a similar level of service and quality. Very satisfied.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025