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Eurostars Palacio Buenavista

5.0 star property
Family-friendly 5-star hotel with free WiFi

Choose dates to view prices

Photo gallery for Eurostars Palacio Buenavista

Lobby
Lobby
Exterior
Deluxe Room
Spa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Concilios de Toledo, 1, Toledo, Toledo, 45005
  • Place, Centro Cultural de la Caja Rural
    ‪13 min walk‬
  • Place, Puerta Bisagra City Gate
    ‪4 min drive‬
  • Place, San Juan de los Reyes Monastery
    ‪5 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room Single Use

  • 45 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (2 Adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room (2 Adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (Romantic Package)

Minibar, in-room safe, desk, laptop workspace

Double Room (Romantic Package)

  • Sleeps 2
  • 1 Queen Bed

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

About the area

Toledo

In shopping district.You'll find Centro Cultural de la Caja Rural and Cronos Toledo within 2 miles (3 km) of this hotel. Toledeport and Roman Circus of Toledo are also within 2 miles (3 km).

What's nearby

  • Centro Cultural de la Caja Rural - 13 min walk - 1.1 km
  • Puerta Bisagra City Gate - 4 min drive - 2.6 km
  • Puerta del Sol City Gate - 4 min drive - 2.6 km
  • San Martin Bridge - 4 min drive - 2.6 km
  • San Juan de los Reyes Monastery - 5 min drive - 2.6 km

Getting around

  • Toledo (XTJ-Toledo Train Station) - 11 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 60 min drive

Restaurants

  • ‪Cervecería Barley's - ‬10 min walk
  • ‪Santo Tome - ‬17 min walk
  • ‪Taberna El Tangai - ‬15 min walk
  • ‪El Cuchifrito - ‬18 min walk
  • ‪Majareta - ‬16 min walk

About this property

Eurostars Palacio Buenavista

Family-friendly 5-star hotel with free WiFi
Eurostars Palacio Buenavista offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 16 meeting rooms. Event space at this hotel measures 9322 square feet (866 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the luxury Eurostars Palacio Buenavista. Parking is available for a fee.

This 5-star Toledo hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • 9322 sq ft of conference space
  • 866 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Eurostars Palacio Buenavista offers 109 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Toledo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 11 per day; includes in/out privileges)
  • Valet parking on site (EUR 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 2 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 11 per day (in/out privileges)
  • Valet parking fee: EUR 11 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Buenavista
Hilton Buenavista Hotel
Hilton Buenavista Hotel Toledo
Hilton Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista
Hilton Buenavista Toledo Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo

Eurostars Palacio Buenavista Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 456 out of 696 reviews
Rating 8 - Good. 167 out of 696 reviews
Rating 6 - Okay. 48 out of 696 reviews
Rating 4 - Poor. 18 out of 696 reviews
Rating 2 - Terrible. 7 out of 696 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tabatha

Liked: Cleanliness, amenities, property conditions & facilities
Room was really spacious and lovely! Staff so helpful and friendly and amenities excellent
Stayed 2 nights in Nov 2025

6/10 Okay

Manuel Martin, Pembroke Pines

Travelled with family
Liked: Staff & service, amenities
Es un hotel 5 estrellas pero el sistema de aire acondicionado no puede graduarse, el piso de la habitación tenía baches en la alfombra, las alfombras de la entrada a la habitación estaban muy sucias. Se nota la falta de mantenimiento. Muy costoso para la condición del hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Omaira D

Stayed 1 night in Nov 2025

10/10 Excellent

Omaira D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, the staff are very helpful and very supportive, the location is wonderful. The breakfast is great, perfect location. I will recommend it 100% the hotel is Beautiful. Thank you Everybody Congratulations 👏👏
Stayed 1 night in Nov 2025

10/10 Excellent

Jose Ruben

Liked: Staff & service
Everything excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff. Gorgeous palace. We were in awe
Stayed 1 night in Oct 2025

6/10 Okay

Kunaal

Travelled with partner
Liked: Cleanliness
Pool wasn't open and we were not told. We would have booked a different hotel if we had known. Hotel is dark and very old fashioned. Breakfast is mediocre with limited range. Limited facilities in rooms (no USB charging). Gym is extremely old fashioned with limited old equipment. The hotel is really more 4* than 5* given the level of amenties and facilities.
Stayed 3 nights in Sep 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dora E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2025

4/10 Poor

Pamela, Ongar

Travelled with partner
Disliked: Amenities, property conditions & facilities
Advertised as washing & dryer facilities but said they had stopped guests using them day before.
Stayed 1 night in Sep 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel. Lovely decor and services. Breakfast outstanding
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexandra

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and great staff. The hotel is absolutely stunning and was treated wonderfully by all the staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick Jean Claude, Lone Tree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room , breakfast, easy parking. 10 min from old town Toledo.
Stayed 1 night in Jul 2025

10/10 Excellent

Con

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toledo 5*

Beautiful hotel. Really 5*. Only issue was the distance from centre of Toledo. Factor in €12 per taxi trip to centre. Courtesy bus would IMO trove attractiveness Lovely pool and views of Tagus Great restaraunt within walking Jardin Casa de tabordo . Cross over pedestian bridge to get there 12 mins walk Didn't try the restaurant. Was close ed one of our night's
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Travelled with family and small children
Liked: Cleanliness
Las puertas no son a prueba de ruidos, muy difícil dormir.
Stayed 2 nights in Jun 2025

8/10 Good

Steve and Brigitte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel although timing of visit was bad due to street festival near by, created loud music until early in the morning. Very helpful front desk staff! And amazing breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Julius

Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Jude

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk was not helpful trying to check in..i was very early 1030? After overnight flight..check in is at 3. I asked if we had a chance of early check in. First person said they would check with housekeeping. I asked if they would call and let me know. No answer. I then told them i would check back with them around 12. Checked back at 12 . "My" room was not ready. Since she said my room i asked her what my room number would be. She couldnt tell me because it could change. She said she would check with housekeeping. I asked if she could call me. No answer. I told her i would check back..130 checked back..not ready . I told her we would be sitting in the lobby/lounge area. She said she would come get me when room was available.. she never did. I checked at 305. Room was ready.. room turned out to be room for person with disabilities, shower is open to toilet. Waited for this? .there was not one person waiting to check in while we waited for 4 and a half hours.so they were either lying to me or didnt care. Either way terrible experience. I understand check in is at 3. Dont string me along like i have a chance of getting in early and keep telling me your checking with housekeeping. Just be honest and say sorry we cant get your room till 3 and even though i was extremely tired and i would have been disappointed, i would have went in to toledo for a few hours. Room was ok. Toilet was wet after shower. The only good service was from the two young men in the bar area.
Stayed 1 night in Apr 2025

10/10 Excellent

JUAN MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Spacious, cozy, good price, luxurious!
Stayed 4 nights in Apr 2025

10/10 Excellent

walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly polite staff.Property immaculately. Fabulous bedroom and bathroom
Stayed 1 night in Mar 2025

10/10 Excellent

Blaga, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, comfortable bed, very spacious room, friendly and helpful staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stayed

The hotel is in the outskirts of Toledo which was convenient for us the room was a goog size an confortable. The girls at the lobby were very helpful and accommodating
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking plus

Great hotel with easy parking on site. Clean and close to grocery store. We did have to take a bus to the sites as too far to walk.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward, Pomona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay
Stayed 1 night in Jan 2025