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El Santuario Resort & Spa

4.0 star property
Lakefront hotel with 2 restaurants and 2 outdoor pools

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Photo gallery for El Santuario Resort & Spa

Terrace/patio
Interior
Two Bedroom Family Suite
Interior
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200
  • Place, Valle de Bravo Dam
    ‪1 min walk‬
  • Place, Velo de Novia Waterfalls
  • Place, Casa De Oración Carmel Maranatha OCD
    ‪6 min drive‬

Room options

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View

Junior Suite, Mountain View

9.2 out of 10
Wonderful
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Master Suite Doble

Master Suite Doble

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Garden Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Two Bedroom Family Suite

7.4 out of 10
Good
(3 reviews)
  • 136 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa

Two Bedroom Family Villa

8.0 out of 10
Very good
(2 reviews)
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Lago

Suite Lago

Suite Lago

9.4 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Mountain View

Junior Room, Mountain View

Junior Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Master Suite King

Master Suite King

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite

Basic Studio Suite

Basic Studio Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Studio Suite

City Studio Suite

City Studio Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Valle de Bravo

On lake.You'll be within half a mile (1 km) of Valle de Bravo Dam and 2 miles (3 km) of Hridaya Club Garden with a stay here. Ixtapantongo National Training Center and Normal School of Valle de Bravo are also within 3 miles (5 km).

What's nearby

  • Valle de Bravo Dam - 1 min walk - 0.0 km
  • Casa De Oración Carmel Maranatha OCD - 6 min drive - 4.6 km
  • Central Square - 11 min drive - 9.1 km
  • Saint Francis of Assisi Church - 11 min drive - 9.1 km
  • Avandaro Waterfall - 17 min drive - 12.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • ‪Restaurante Los Veleros - ‬11 min drive
  • ‪Birria El Amigo Erasmo - ‬5 min drive
  • ‪Hamburguesas El Jarocho - ‬9 min drive
  • ‪Mariscos El lobito - ‬5 min drive
  • ‪Carnitas el Bolillo - ‬5 min drive

About this property

El Santuario Resort & Spa

Enjoy 2 outdoor pools at this 4-star Valle de Bravo hotel
El Santuario Resort & Spa offers its guests 2 outdoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 377 square feet (35 square meters) and includes a conference center. Spa services, a terrace, and gift shops/newsstands are also featured at El Santuario Resort & Spa. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Valle de Bravo hotel.

  • 135 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
El Santuario Resort & Spa offers 135 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include rainfall showerheads and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • Pet-friendly
  • Parking included
  • Free WiFi
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CA $238 total
includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekday English breakfast available 7:30 AM to 12:30 PM for a fee: MXN 540 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking
  • Tennis
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Santuario Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 540 per person
  • Rollaway bed fee: MXN 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

El Santuario Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 429 out of 835 reviews
Rating 8 - Good. 189 out of 835 reviews
Rating 6 - Okay. 101 out of 835 reviews
Rating 4 - Poor. 65 out of 835 reviews
Rating 2 - Terrible. 51 out of 835 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Santuario es una excelente opción para quien busca un ambiente relajado, de paz y armonía. Las habitaciones del lago son hermosas, tienen una vista espectacular y son totalmente nuevas. La comida en los dos restaurantes es deliciosa, todo lo que probamos nos encantó. La atención de todo el personal es sobresaliente, todos muy atentos y siempre dispuestos a ayudarte. Tienen actividades guiadas como meditaciones y clase de yoga. Mi único pero es que la temperatura de las albercas es templada y para el clima de Valle siento que si le hace falta un poco más de calor, igual en la regadera, cuando nos bañamos la primera vez no había agua caliente. Sin duda regresaré en una estancia más larga.
Stayed 1 night in Jul 2025

8/10 Good

joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Little sad that I didn't get a promised room upgrade through Expedia or my welcome amenity. Also a little sad the food wasn't as good expected and the spa wasnt working.
Stayed 1 night in Jun 2025

2/10 Terrible

Soledad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In short stay away. The property needs ALOT of maintenance. The pool tiles are coming undone and the water was filled with bugs. Additionally there is NO AIR CONDITIONING in any of the rooms. With temperatures reaching 100 degrees and excessive humidity it’s almost criminal to not have AC. The rooms are unbearable to sleep in at night. The food was mediocre and due to a conference on site we were treated like second class citizens. One of the restaurants was closed and when I asked to speak to a manager about the room we were given they never followed up with us. Overall very very disappointed with the hotel, property, and rooms. As gold members we weren’t given the upgrade, weren’t given late check out, and had to beg for a 20% discount which was included in our package. Wouldn’t recommend and wish they would have just canceled my reservation if they were too busy with a conference that weekend.
Stayed 1 night in May 2025

8/10 Good

bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The new rooms don't have the best view but are in excellent condition. The Old rooms, which are the most expensive, are extremely hot. I would return to the new section because the hotel has many other communal area views. The service is excellent. The Spa has great therapists. The food is good and offers healthy options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelique

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good spot
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfonso

Stayed 3 nights in Mar 2025

8/10 Good

Rodrigo

Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Feb 2025

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive
Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execelente hotel

Excelente hotel y servicio. Totalmente recomendado para desconectarte del día a dia
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Yuridia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
La vista es espectacular, el servicio de primera. Falta un poco de mantenimiento en las albercas. En general todo súper bien.
Stayed 2 nights in Jul 2024

10/10 Excellent

PEDRO

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great piece in Valle, excellent general manager, always willing to help
Stayed 2 nights in Jun 2024

10/10 Excellent

Anna

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Michael, Irvine

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and the place has a greate view
Stayed 1 night in Apr 2024

8/10 Good

Anabelet

Liked: Cleanliness, staff & service, amenities
El hotel es muy bonito, el personal es excelente! Hay algunos detalles de mantenimiento. Pero es excelente lugar
Stayed 1 night in Apr 2024

2/10 Terrible

FRANCISCO J

Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here
Stayed 2 nights in Dec 2023