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The Imperial Torquay

4.0 star property
4-star Victorian hotel in Torquay City Centre

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Photo gallery for The Imperial Torquay

View from property
Sauna, steam room, body treatments, aromatherapy, body wraps
Reception
Lounge
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Park Hill Road, Torquay, England, TQ1 2DG
  • Place, Torquay Marina
    ‪5 min walk‬
  • Place, Inner Harbour
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

8.6 out of 10
Excellent
(52 reviews)
  • Sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

8.8 out of 10
Excellent
(31 reviews)
  • Sea view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

8.4 out of 10
Very good
(14 reviews)
  • Hill view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

8.0 out of 10
Very good
(58 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

8.4 out of 10
Very good
(32 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Torquay

Oceanside stay.You'll be steps from Beacon Cove and within a 10-minute walk of Torquay Marina with a stay at this Torquay City Centre hotel. Little Theatre and Torquays Dinosaur World are also within half a mile (1 km).

What's nearby

  • Torquay Marina - 5 min walk - 0.4 km
  • Inner Harbour - 6 min walk - 0.6 km
  • Princess Theatre - 11 min walk - 1.0 km
  • Meadfoot Beach - 12 min walk - 1.1 km
  • Torre Abbey Sands - 16 min walk - 1.4 km

Getting around

  • Torre Station - 8 min drive
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Offshore Bar and Restaurant - ‬7 min walk
  • ‪Otto Kitchen Pizza Bar - ‬7 min walk
  • ‪Apple & Parrot - ‬7 min walk
  • ‪Burridge's - ‬6 min walk
  • ‪The Clock Tower - ‬7 min walk

About this property

The Imperial Torquay

4-star Victorian hotel in Torquay City Centre
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly The Imperial Torquay. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

  • 152 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 205 sq ft of conference space
  • 19 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night
  • Spa fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

The Imperial Torquay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1007 reviews
Rating 8 - Good. 314 out of 1007 reviews
Rating 6 - Okay. 117 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Dec 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Dec 2025

6/10 Okay

steven

Travelled with family
Liked: Cleanliness, room comfort
Reasonable stay apart from heating, had to ask for a heater
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, clean room and clean hotel. Great views
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cosy room overlooking the bay. Very comfortable bed. Clean bathroom. We did not have breakfast as only normally have toast and it’s a lot to pay for just toast. The staff were welcoming and helpful. Convenient for the town.
Stayed 2 nights in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
good room but no access to the balcony which was hidden in the details which was a real shame - make sure you read before paying for a balcony room - it’s says for ongoing maintenance but they have been closed for years apparently
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Stayed 1 night in Nov 2025

8/10 Good

Laura

Stayed 2 nights in Nov 2025

6/10 Okay

Gemma

Travelled with partner
Liked: Amenities, property conditions & facilities
Building is beautiful, staff were really friendly for check in/out. Great location. We had a comfort room and the bed is quite small. The room smelt weird. We had a tight turn around from check in to our planned entertainment so were unable to talk to reception about the issue.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
I stay here quite a bit and this time was excellent. Huge suite with two bedrooms each with tv and chairs etc. Excellent breakfast overlooking the sea. Nice swim in the quiet pool. Friendly service.
Stayed 1 night in Nov 2025

8/10 Good

Diane

Stayed 3 nights in Nov 2025

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, the comfiest of beds and a great feel. Ive never felt so relaxed in a hotel before. Thank you for a well needed relaxing break
Stayed 1 night in Nov 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, staff and facilties were superb. Service was excellent, evening meal amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shanel

Liked: Cleanliness, staff & service, amenities
lovely hotel. Enjoyed my stay thoroughly
Stayed 1 night in Nov 2025

8/10 Good

Julie

Travelled with partner
Liked: Amenities, property conditions & facilities
I’m don’t want to complain with staff that I found dining area comment was made when I walked though to entrance it was close to lift from our room and did get looks up and a bit just to let you know never ever judge a a book from its cover as the old saying person stay should excepted no mater what they look like and we should be treat no different I can say their was 1 fella their was so kind and friendly on that note my stay I was that in pressed BUT to each their own !!!!
Stayed 7 nights in Oct 2025

8/10 Good

Matthew, Exeter

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, good location, sea views from most rooms
Stayed 7 nights in Oct 2025

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, amenities
Was a lovely experience.. polite staff. Hreat location.. very charming hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean and good breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Staff friendly. Room clean
Stayed 1 night in Nov 2025

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, amenities
Big old hotel, lots of facilities including a nice leisure club. Great dinner in the restaurant overlooking the bay.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
On arrival, no one was at reception, with no bell or other way to let staff know we were there, kept waiting for up to 5 minutes, this might seem petty but it's not what I would expect from a five-star hotel on arrival. The hotel was clean throughout although it does seem to be suffering from a faded grandeur. Our bedroom was clean, with a balcony which was great on an evening with a glass of wine watching the lights around the bay. The bed was very soft and needed replacing and seemed to be a small double? The bathroom shower needed updating although it was adequate for our needs. After showering I had to open a window (no extractor fan), and the window frame was black with mould! The water pressure in the taps was dreadful sometimes it was just a trickle. One evening at the bar the member of staff serving didn't know how to open a bottle of wine with a cork!! The hotel seemed to be running on minimum staff. It definitely needs modernisation, and the outside is starting to look grim. I would still recommend the hotel (just), but without a programme of investment I worry over the future of this hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Matthew, Exeter

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff, lovely old building, great sea views.
Stayed 7 nights in Nov 2025

10/10 Excellent

Gill

Liked: Cleanliness, amenities, property conditions & facilities
The first room we had was less than spotless after bringing attention to it, we were upgraded to a bigger more pleasant room
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The hotel shows it's age, like a classic car. The staff are excellent. I particularly enjoyed the pool and spa area, again well passed it in age, it is comfortable and well run by attentive staff
Stayed 3 nights in Nov 2025