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Explora en Torres del Paine

5.0 star property
5-star luxury hotel near Salto Chico Falls

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Photo gallery for Explora en Torres del Paine

View from room
Exterior
Room, 1 King Bed (CORDILLERA PAINE)
Restaurant
Combined shower/tub, jetted tub, rainfall showerhead
Reviews
9.6

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle

Explore the area

Map
Torres del Paine National Park, Torres del Paine, Magallanes
  • Popular LocationSalto Chico Falls1 min walk
  • Popular LocationLago Pehoe5 min walk
  • Popular LocationTorres del Paine National Park24 min drive

Room options

View all photos for Room, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, River View

  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite (EXPLORADORES)

View from room

Suite (EXPLORADORES)

  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Room (CORDILLERA PAINE)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room (CORDILLERA PAINE)

  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Terrace/patio
Kau Rio Serrano
Breakfast included
Parking included
Free WiFi
Housekeeping
5.0 out of 5, Exceptional, (3)
The price is CA $939
per night
CA $939 total
includes taxes & fees
16 May - 17 May
Kau Rio Serrano

About the area

Torres del Paine

On riverwalk.A stay at this hotel places you within half a mile (1 km) of Salto Chico Falls and 6 miles (10 km) of Salto Grande. Mirador Glacier Grey and Torres del Paine National Park are also in the region.

What's nearby

  • Salto Chico Falls - 1 min walk
  • Lago Pehoe - 5 min walk
  • Salto Grande - 17 min drive
  • Torres del Paine National Park - 24 min drive
  • Glacier Grey - 53 min drive

Restaurants

  • Restaurant Explora Torres Del Paine - 1 min walk
  • Cafeteria Pudeto Hipsa - 16 min drive
  • Salto Grande - 16 min drive
  • Campamento Italiano
  • Explora Patagonia -- Hotel Salto Chico - 7 min walk

About this property

Explora en Torres del Paine

5-star luxury hotel near Salto Chico Falls
Explora en Torres del Paine is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Explora en Torres del Paine offers its guests a full-service spa, 4 spa tubs, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

2 meeting rooms and coworking spaces are available. Spa services, a library, and barbecue grills are also featured at the luxury Explora en Torres del Paine. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 5-star Torres del Paine hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Explora en Torres del Paine offers 50 accommodations with indoor private spa tubs and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Onsite parking includes off-street options
  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 9:30 AM - 3:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 4 spa tubs
  • Full-service spa
  • Horse riding/rentals
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Private indoor spa tub
  • Separate sitting area
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Explora en Torres del Paine

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Explora
explora Patagonia All Inclusive All-inclusive property
Explora Patagonia Hotel
Explora Patagonia Hotel Torres Del Paine
Explora Patagonia Torres Del Paine
explora Patagonia All Inclusive Torres Del Paine
explora Patagonia All Inclusive
explora Patagonia - All Inclusive All-inclusive property
explora Patagonia - All Inclusive Torres Del Paine
explora Patagonia All Inclusive
Explora Patagonia
Explora Patagonia Inclusive
explora Patagonia
explora Patagonia All Inclusive
Explora en Torres del Paine Hotel
Explora en Torres del Paine Torres del Paine
Explora en Torres del Paine Hotel Torres del Paine

Explora en Torres del Paine Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think this is what a six-star hotel is like
The hotel is in the middle of the park, and all the activities are within short distance. If you are into trekking and exploring Patagonia, this is for you. The hotel has activities and excursions fitting all ages and abilities; and there are lots of activities to choose from. You always go in small groups with a guide, and their guides are young, energetic, friendly and really know their park well. The food at the restaurant is right up there with high end restaurant in cities. The hotel staff is friendly and very helpful; I had problems with airline coming in, and they would help track everything down, gave me update everyday until everything was sorted. Being all inclusive, you really just need to bring your clothes and trekking shoes (they provide trekking poles too) and you are all set. They even give everyone a water bottle as a welcome gift.
Stayed 7 nights in Dec 2019

10/10 Excellent

Edgar, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top-notch everything. The views, the staff, the food. Loved it.
Stayed 4 nights in Dec 2019

10/10 Excellent

Dr. Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Customer Service
Amazing customer service
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous from beginning to end. See tripadvisor for more detailed reviews about this fabulous place.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and facilities. Organization of activities was chaotic and needs to be overhauled.
Stayed 4 nights in Jan 2019

6/10 Okay

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view!
The most beautiful view from any hotel I've ever been. I wish I could give it 5 stars, but for the price, I was expecting perfection and I found the food just okay, the restaurant service lacking, and just not up to the standard one would expect for the price. The guides were enthusiastic and most were extremely knowledgeable.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is it just me ....
Or do other people hate giving feedback too. Hotel V good.
Stayed 3 nights in Aug 2018

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Vacation
Amazing place with very attentive and friendly staff. The views from every room are stunning. Lots of activities carefully crafted to each person’s interest and skill level. Definitely worth a stay.

10/10 Excellent

Charlie, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not bring your kids, you will spoil them!
I backpacked through Chile 8 years ago, and one of the highlights was trekking the W in Torres Del Paine. It was a tough 4 days, but the views along the way was breath-taking. This time around I decided to share my wonderful journey with my wife. Much has changed in the past 8 years. There was a fire that wiped out most of the trees around lago Puehoye, and lago Grey, and now you need to reserve months ahead of time for a place in the refugios. I didn't know about the latter part so the only last minute solution was to book a hotel room at the Explora. We had no idea what to expect, buy oh my were our expectation exceeded! From the very minute you arrive you know you are in good hands. The GM greeted us at the door and helped us find a guide to plan our excursions. We wanted to trek on Grey Glacier, with is a service offered by another company, but Explora helped us book the boats and arranged the transportation. Another great aspect of staying at the Explora is the wonderful people (not your average backpackers) you will meet. The activities they arrange really brings everyone together and at the end of your stay you will feel so at home and made so many friends that you don't want to leave. I'm defiantly not taking my children here, they make it way too easy. My kids will have to do it the hard way so they can truly appreciate the wonder that is Torres Del Paine.
Stayed 4 nights in Feb 2018

10/10 Excellent

Jared, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium outdoor experience
Excellent in all regards.