Hôtel Le Pastel

2.0 star property
Hotel near Capitole de Toulouse in Toulouse

Choose dates to view prices

Reviews
6.4

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Room options

Economy Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room

  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Economy Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Economy Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Comfort Twin Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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Hôtel Le Pastel Reviews

Reviews

6.4
Rating 10 - Excellent. 58 out of 386 reviews" "
Rating 8 - Good. 113 out of 386 reviews" "
Rating 6 - Okay. 106 out of 386 reviews" "
Rating 4 - Poor. 58 out of 386 reviews" "
Rating 2 - Terrible. 51 out of 386 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Svitlana

Stayed 1 night in Dec 2023

2/10 Terrible

Leonardo, Neubiberg

Disliked: Cleanliness, property conditions & facilities
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Stayed 2 nights in Dec 2023

4/10 Poor

Gary

Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
For the money go elsewhere
Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

tanmohitbir riar

Liked: Staff & service, property conditions & facilities
The staff were brilliant and the room was neat and tidy. I’d recommend this place
Stayed 1 night in Jul 2023

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful booking here
I turned up at the hotel at 23:30, tired, not really knowing my way around and 2% phone battery because the trains didn't have charge points - only to be told I'm staying at an appartment 10 mins away! Not sure if this is normal in France, but I didn't like it. Had there not been another person, who knew the way, I wouldn't have found it. Also the appartment was next to a church, so if you want a sleep in forgot, bells ringing at 8:20am and again, like a child who won't let go of a rope, at 8:50. It's not the year 1600 anymore. Thankfully the bed was clean but it was a grotty 1 star appartment.
Stayed 1 night in Jun 2023

8/10 Good

Karla renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

carlos, new york

Stayed 1 night in Feb 2023

8/10 Good

Carmen

Stayed 1 night in Dec 2022

2/10 Terrible

Jean-Louis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved and paid a week in advance for a room. The room I was given was smelling cigarette smoke as if someone just smoked an entire pack. I asked the front desk to change room but they told me that they didn't have any other available. I couldn't open the windows because they were sealed. The air conditioning unit was very weak so I ended up sleeping in a smoked room. It was very late at night when I arrived so I didn't try to find another place. The staff was like "sorry but his is the way it is and nothing can be done". The place was dirty and very small. The photos make it look much nicer than it is. I have travelled all around the world and have rarely encountered such a rip off . Anyways, it's cheap but you get a very cheap experience in return.
Stayed 1 night in Sep 2022