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Plaza Hotel Capitole Toulouse

4.0 star property
4-star hotel perfect for exploring Toulouse

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Photo gallery for Plaza Hotel Capitole Toulouse

Premium Room
Terrace/patio
Bar (on property)
Lobby
Premium bedding, minibar, in-room safe, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place, Place du Capitole
    ‪1 min walk‬
  • Place, Capitole de Toulouse
    ‪2 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪6 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Room

8.8 out of 10
Excellent
(29 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Toulouse

City center retreat .With a stay at this Toulouse City-Centre hotel, you'll be steps from The KASE Toulouse Saint-Rome and Place du Capitole. Capitole de Toulouse and Théâtre du Capitole are also within half a mile (1 km).

What's nearby

  • Place du Capitole - 1 min walk - 0.0 km
  • Capitole de Toulouse - 2 min walk - 0.2 km
  • Church of the Jacobins - 3 min walk - 0.3 km
  • Place Wilson - 5 min walk - 0.4 km
  • Basilica of Saint-Sernin - 6 min walk - 0.6 km

Getting around

  • Capitole Station - 3 min walk
  • Toulouse Matabiau Station - 16 min walk
  • Blagnac Airport (TLS) - 28 min drive

Restaurants

  • Grand Café le Florida
  • Grand Café Albert
  • Bibent
  • Hopscotch
  • Bellini Brasserie

About this property

Plaza Hotel Capitole Toulouse

4-star hotel perfect for exploring Toulouse
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 8 meeting rooms.

WiFi is free in public spaces. A 24-hour health club, a terrace, and multilingual staff are also featured at Plaza Hotel Capitole Toulouse.

This 4-star Toulouse hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 6 levels
  • Built in 1993
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels.

Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30.80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Art gallery
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (28 inches high)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 120-cm LCD TV with premium digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Plaza Capitole Toulouse

Plaza Hotel Capitole Toulouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Greg

Air conditioning is great. Shower is not so good. You need more than a handle head. Great location.
Stayed 5 nights in Sep 2025

6/10 Okay

Ana Lucia

Stayed 4 nights in Oct 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property is updated and a perfect location. Staff was great.
Stayed 1 night in Sep 2025

8/10 Good

Hilary

Shame early check in was not available. Good location. Suprised water in fridge was not restocked.
Stayed 4 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, comfy & clean room, friendly efficient staff. Loved our stay at this lovely hotel in a beautiful city ♥️
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Stayed 4 nights in Sep 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaza Hotel Capitole Toulouse is an excellent place to stay for those who desire to experience the heart of Toulouse while also having a quiet night's sleep and fabulous breakfast!
Stayed 1 night in Sep 2025

6/10 Okay

Kay

Liked: Cleanliness
Disliked: Staff & service
Very commercial property , very unhelpful staff
Stayed 1 night in Sep 2025

8/10 Good

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable, staff friendly and helpful. Central location easy to walk most places.
Stayed 3 nights in Sep 2025

10/10 Excellent

Collette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and very comfortable. The room had a bath which was great! Location was amazing. Metro easy to use to and from the hotel. Would stay again!.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 2 nights in Sep 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Hard to be any closer to the centre, just off of the main square. Breakfasts were very good, though the staff fell behind servicing the coffee and juice machines, and ran out of dishes and cutlery. We had a large junior suite, with a full King size bed and extensive sitting area. But the TV was useless for anything other than live TV -- no possibility of computer connection or playing one's own content. The WiFi was good signal, but blocked remote VPN and SSH, making it difficult to do any remote work. This is unacceptable in 2025.
Stayed 3 nights in Sep 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ken, Apple Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Plaza Hotel Capitole for 2 nights in early September and loved it. The location in the center of Toulouse was great. After parking our car in the Capitole Square parking lot we walked everywhere during our stay. We found the staff to be very friendly, professional, and helpful. The facilities were very clean, and comfortable. My only wish was that there were brighter "daylight" LED lights in the lamps to provide a brighter room. Note: We found that the parking ramp (1 Place du Capitole) is somewhat of a busy pedestrian challenge to get to, but following the directions given to us by the hotel staff got us there) Should we visit Toulouse again, we will stay at the Plaza Hotel Capitole again.
Capitole Square adjacent to the hotel
The Capitole
The Plaza Capitole Hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Gillian

Stayed 1 night in Sep 2025

4/10 Poor

cristina

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Did not have access to the property via car ( heavy luggage) for hours the first day due to a manifestation and the hotel did not notify us. One whole day there was not warm water and most of the da not any water and the hotel staff was not truthful about the situation, but borderline rude.
Stayed 3 nights in Sep 2025

2/10 Terrible

Gillian

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t bother. Find somewhere else

The bed was comfortable. No running water for about 20 hours. We cancelled our final night stay because of this and the man on reception said we would not be charged for it. When we checked out I asked “when will I be refunded”. He said “that is down to Hotels.com”. He knew exactly what he was doing when he said we would be refunded. As it’s become apparent that Hotels.com won’t refund us as it was 1900 when I cancelled it due to the water problem and Hotels.com’s policy is that you have to cancel by 1800. Aside of the water problem the rooms are overpriced for what they are. You are basically paying to be in the centre!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 3 nights in Sep 2025

8/10 Good

B A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Perfectly located in the central square if this vibrant city. Great eateries & shopping within walking distance
Stayed 1 night in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Just off the Main Plaza. Great location with friendly efficient staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the location and most the staff. The shower is not tha good.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, lovely, great staff, great location, comfortable, and quiet. There is no easy parking - that's life in Toulouse! Transportation was offered by friendly, helpful, professional hotel staff upon checking in and checking out.
Stayed 2 nights in Aug 2025