6/10 Okay
Verified traveller
5 Jan 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Noisy and Rude Staff
Quite simply the noisiest hotel ever stayed in...and also the reception staff where not particularly friendly and accomodating
Pre-arrival I contacted the hotel and asked for a quite room - no response.
On checkin I aaked again amd the response wa 'the room alloated is normally ok'.
Actually the room was above an ice cream / cafe and alao above the hotel restaurant/breakfast room so double whamy - dragging chairs and moving furniture until 12.30am only for it to start again at 07.00 in the morning with dragging furniture, tipping cuttlery into trays...
So... do not stay here if you want to relax and enjoy a good nights sleep - it simply won't happen.
Staff generally treat you like you are trying to rob the place - from panicking that trying to get away without paying for breakfast (becasue they cannot find you in the breakfast room) and standing over you whilst another fetches the bill..
As for Pool Towels....No possibility for 2 days to change wet pool towels - told no twice on consequtive days.
First day was a flat blank no despite having the towels 2 days and they being wet.
Second day, the first comment was no because you are checking out today even though we had been told it was ok to use the pool as our flight was not until 20h. The response was no you can keep the wet used towels.. Then another receptionsit told us there were no towels..
Actually they have issues to wash them and people steal them - implying i wanted to steal them...
4*? 4*shocking attitude
Verified traveller
Stayed 4 nights in Jan 2024