6/10 Okay
Layla
Travelled with family
Feb 12, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Apartments are ok--smaller than they appear in photos but clean. Nice balcony(we had the two bedroom) and there is an elevator. "Bed" in my son's room is a cot, not an actual bed. 2nd bedroom suitable for one person only and couch did not pull out--not sure why they say the apartment can is for 4. Curtains torn and threadbare--need replacing--they hung down and barely covered the windows. Stove broken.
The biggest problem with these apartments is the poor communication(or lack thereof) of the "staff(non-existent). If you arrive on the weekends or at night you are out of luck. Don't lose your key or need anything, you are on your own. I called, texted about the broken stove--I heard nothing. That was on Feb 1st--I am STILL waiting to hear back(It is now Feb 12th). Finally my husband was able to get through and the girl on the other end was impatient and flippant(if you want towels go find the "maid" in the hallway)--we never saw a single cleaning person the whole four days we were there. There are tons of apartments in Tromso--you might want to choose one with an on site reception staff or at least staff that will answer texts and calls.
Layla
Stayed 3 nights in Jan 2026
