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Shonai Hotel Suiden Terrasse

3.5 star property
Family-friendly 3.5-star hotel near Tsuruoka Park

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Photo gallery for Shonai Hotel Suiden Terrasse

Restaurant
Spa
Sauna
Property amenity
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Gym
  • Housekeeping

Explore the area

View in a map
Kitakyoden Shimotorinosu 23-1, Tsuruoka, Yamagata, 997-0053
  • Tsuruoka Park
    ‪3 min drive‬
  • Kamo Aquarium
    ‪11 min drive‬
  • Mount Haguro
    ‪25 min drive‬
  • Sakata (SYO-Shonai)
    ‪13 min drive‬

Room options

View all photos for Universal Double Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Universal Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, 2 Twin Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Maisonette Room, 2 Twin Beds with 2 Extra Beds, Non Smoking

Maisonette Room, 2 Twin Beds with 2 Extra Beds, Non Smoking

Maisonette Room, 2 Twin Beds with 2 Extra Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Triple Room, 2 Twin Beds with 1 Extra Bed, Non Smoking

Triple Room, 2 Twin Beds with 1 Extra Bed, Non Smoking

Triple Room, 2 Twin Beds with 1 Extra Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 5
  • 2 Large Twin Beds

About the area

Tsuruoka

Heart of Tsuruoka.Within 2 miles (3 km) of this Tsuruoka hotel, you'll find Tsuruoka Park and Zenpō-ji. Chidō Museum and Chidokan are also within 2 miles (3 km).

What's nearby

  • Zenpō-ji - 3 min drive - 2.4 km
  • Chidō Museum - 3 min drive - 2.4 km
  • Tsuruoka Park - 3 min drive - 2.7 km
  • Kamo Aquarium - 11 min drive - 11.6 km
  • Mount Haguro - 25 min drive - 21.6 km

Getting around

  • Shonai Airport (SYO) - 18 min drive

Restaurants

  • ‪とん七 鶴岡こぴあ店 - ‬10 min walk
  • ‪庄内観光物産館 味街道 エスモール店 - ‬2 min drive
  • ‪珈琲島COFFEE ISLAND - ‬11 min walk
  • ‪盛華楼 - ‬3 min drive
  • ‪ドトールコーヒーショップ - ‬19 min walk

About this property

Shonai Hotel Suiden Terrasse

Family-friendly 3.5-star hotel near Tsuruoka Park
Shonai Hotel Suiden Terrasse offers its guests a full-service spa, hot springs, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the family-friendly Shonai Hotel Suiden Terrasse. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tsuruoka hotel is smoke free.

  • 119 guestrooms or units
  • Kid's club (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Shonai Hotel Suiden Terrasse offers 119 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Tsuruoka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

There are indoor hot springs and outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 144°F.

Languages

English, French, Japanese

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Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,640 for adults and JPY 1,430 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 indoor/outdoor hot springs
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2640 for adults and JPY 1430 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 6:00 AM to midnight.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SHONAI HOTEL SUIDEN TERRASSE Tsuruoka
SHONAI SUIDEN TERRASSE Tsuruoka
SHONAI SUIDEN TERRASSE
SHONAI SUIDEN TERRASSE Tsuruo
Shonai Suiden Terrasse
SHONAI HOTEL SUIDEN TERRASSE Hotel
SHONAI HOTEL SUIDEN TERRASSE Tsuruoka
SHONAI HOTEL SUIDEN TERRASSE Hotel Tsuruoka

Shonai Hotel Suiden Terrasse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 178 out of 283 reviews
Rating 8 - Good. 73 out of 283 reviews
Rating 6 - Okay. 24 out of 283 reviews
Rating 4 - Poor. 8 out of 283 reviews
Rating 2 - Terrible. 0 out of 283 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sam, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very modern architecture, nice room, comfortable beds with excellent onsen options with outdoor pools looking up to the sky. Great breakfast and dinner choice at its restaurant. excellent guest service. a very nice stay!!! Thank You!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

NOZOMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

HAYAMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また来たい

全てにおいて素晴らしい滞在でした。是非ともまた来たいものです。
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, worth a stay for the architecture

The hotel is beautifully designed using readily available materials such as paper tubes for chairs and bed heads. The hotel room is spacious with attention to details. However the walls between rooms seem thin and we could hear our next door neighbour knocking around, we could also hear the guests upstairs running in the room (should be the kids), and kids screaming in the corridor. Besides the noise issue, the hotel is well designed, including the public bath which I tried the indoor and outdoor ones. Both are relaxing and stylishly designed. I would also like to complement the staff who helped patiently with the change in my arrival date. Thank you very much 🙏
Stayed 2 nights in Dec 2024

10/10 Excellent

Yu Wang Guinness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall is very good . Just some minor improvement

The overall service is good and the view is nice. I would recommend this property. Just some minor issue in winter time. The parking is a bit far and snow cause a bit difficulty to access. The insulation is not quite good for winter. The shower area and the way to open air bath is cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Monte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great onsen, nice breakfast. Really enjoyed this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. In general in Japan you'll have A1 service. This place has A1 service, on top of that, one of the prettiest scenery. The breakfast on the terrace is beautiful. The architecture of the building, the vibe and all the wood make it so peaceful. It was worth every dollar and would recommend to everyone. The food and library want to make you stay there for the whole day. Thank you for the stay! :)
Stayed 2 nights in Oct 2024

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Shlomi Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and unusual hotel. Beautiful concept.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Neda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel breakfast! The local veggies are so fresh and delicious.
Stayed 1 night in Jul 2024

8/10 Good

Natsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Mar 2024

10/10 Excellent

Hiroko, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited my nephew who is a professor at the Keio University just across the hotel. Was super convenient. The dinner and breakfast were excellent.
Stayed 1 night in Nov 2023

10/10 Excellent

Pavel, Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is unique in that it's located just minutes from the town but essentially on the edge of rice fields, in the countryside. Beautiful views, quiet is combined with sophistication of the city center hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Isaias

Stayed 1 night in Feb 2022

10/10 Excellent

Gormley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hands down THE place to stay in Tsuruoka

Unique location literally in a rice field surrounded by expansive nature. Facility has beautiful but minimalist features with eco-friendly and sustainable aspects throughout.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly designed hotel with a view of mountains and rice farm. Staff are very friendly. The waiter at Moon Terrace is very nice to explain to me the menu in English and also the lady in the breakfast. The downside of the hotel is they should provide a shuttle bus to the train station since it’s very far.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities. Location not too far from the city center. Good food, but a bit pricy.
Stayed 1 night in Apr 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Yuen Ting C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Hoi Hang Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked a double room for one person instead of 2by mistake. Prepaid. Thwy charged me full price for a second person which was total double the original price i paid. Inadmissible.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019