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Hip Hotel Tulum By Ana y José - All Inclusive

3.0 star property
3-star beachfront hotel near Tulum Beach

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Photo gallery for Hip Hotel Tulum By Ana y José - All Inclusive

View from property
Front of property
Minibar, in-room safe, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; beach views
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • On private beach
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Carretera Tulum Boca Paila Km 8, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture14 min walk
  • Popular LocationPlaya Paraiso21 min drive
  • AirportTulum, Quintana Roo (TUY)28 min drive

Room options

Room, Ocean View - All inclusive

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Oceanfront - All inclusive

  • Sleeps 2
  • 1 King Bed

Room, Garden View - All inclusive

  • Sleeps 3
  • 1 King Bed

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The price is CA $665
per night
CA $665 total
includes taxes & fees
24 May - 25 May
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About the area

Tulum

On the beach.Within a 15-minute walk of this Zona Hotelera hotel, you'll find Tulum Beach and Ven a la Luz Sculpture. Sian Ka'an Biosphere Reserve and SFER IK are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 14 min walk
  • Tulum National Park - 6 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Playa Paraiso - 21 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • Rosa Negra Tulum - 10 min walk
  • La Taqueria - 6 min walk
  • Cenzontle - 12 min walk
  • Gitano - 10 min walk
  • Arca - 9 min walk

About this property

Hip Hotel Tulum By Ana y José - All Inclusive

3-star beachfront hotel near Tulum Beach
Hip Hotel Tulum By Ana y José - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with umbrellas, sun loungers, and beach club on site (surcharge).

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers a full-service spa, a garden, and a terrace. Free self parking and valet parking are available.

This 3-star Tulum hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 1999
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Hip Hotel Tulum By Ana y José - All Inclusive offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. This Tulum hotel provides complimentary wireless Internet access. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Copal Wellness Village has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Baby bath
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • Beach club (surcharge)
  • Beach yoga
  • Bicycle rentals
  • Bike parking
  • Full-service spa
  • Private picnics
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 5
  • Resort fee: USD 15 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 220 per vehicle (roundtrip, maximum occupancy 7)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hip Hotel
Hip Hotel Tulum
Hip Tulum
Hip Tulum Hotel
Hotel Hip Tulum
Tulum Hip Hotel
s And s Hip Hotel

Hip Hotel Tulum By Ana y José - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 265 reviews" "
Rating 8 - Good. 85 out of 265 reviews" "
Rating 6 - Okay. 31 out of 265 reviews" "
Rating 4 - Poor. 5 out of 265 reviews" "
Rating 2 - Terrible. 4 out of 265 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Semih, La Jolla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us an upgrade and all staff are amazing! Thank you all waitress and Pau to take care of us and make such an special moment for us!
Stayed 7 nights in Sep 2023

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to share my experience of staying at this exceptional hotel in Tulum. In my opinion, it was the best hotel I have ever stayed in. The staff was incredibly friendly and accommodating and even surprised us with a romantic dinner. We opted for the all-inclusive package, and the food and drinks were of top-notch quality. I am definitely looking forward to returning to this remarkable hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Jimmy

Stayed 3 nights in Jun 2023

10/10 Excellent

Froylan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 4 nights in May 2023

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, room comfort
HOUSEKEEPING STEALS NO RESOLUTION FROM MANAGEMENT
Stayed at Hip Hotel March 9 - March 14 2023. Had a fun time at hotel March 9 and 10. The fun ended Saturday March 11 when wife's Louis Vuitton purse was stolen out of her closed luggage on March 11th. We know exactly when the purse was stolen and who stole it (based on the mini bar invoice with the hand writing of the person who took the purse). There is security footage of my wife returning to the hotel with the purse the evening before it was stolen. Hotel didn't allow us to see the footage of the housekeeper going into our room to clean is between the hours of 3-5pm on March 11 when we were at the beach at Hip Hotel. No one from the hotel seems to care of take this seriously. This is a $1600 purse that was stolen. The simply said they asked the housekeeper and they said she said that she didn't take the purse. Of course she's going to say that! She had to dig into my wife's luggage to get to the purse too. We had additional evidence and even a timeline for the hotel to observe the cameras they 'swear they have' on the property, to look at when we left the room with the purse and the property. They could see that we went back into the room with the purse, and we left the room without it while the house keeper was cleaning the room. All things point to the house keeper stealing the purse. When we ask for the owner's contact information, they block you from getting it. Sent an email a few days ago to the manager and no response. This is not where you want to stay...
Stayed 5 nights in Mar 2023

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing nice small resort Hotel very pictureistic, with the water and sand just a few steps from your room. Staff is very cordial, respectful and friendly. Good food and good amenities. Highly recommended
Stayed 4 nights in Mar 2023

10/10 Excellent

Robert, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food/ alcohol was expensive
Stayed 4 nights in Feb 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful beach location and service
We stayed 3 nights at this lovely beach hotel. The location on Tulum's coast was perfect for us. It's on the quieter end of the hotel area, and that's what we had hoped for.There are plenty of dining choices along the main road within easy walking or transit distance. Our complimentary daily breakfast was a really nice treat, and all the servers were friendly and helpful, especially Roberto. The restaurant had a beautiful ocean view on the deck as well as inside. The rest of the staff was equally kind. We did have one issue as we found ourselves in a room choice that we had not made. When we brought this to the attention of the front desk, Aranza and the concierge, Mariciel, apologized for the error and immediately tried to fix the problem. We ended up moving rooms for our last night, and were given a bottle of champagne for our inconvenience. We appreciated their responsiveness. We would absolutely return to the Hip Hotel. The morning sunrises were spectacular!
Stayed 3 nights in Jan 2023

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Jan 2023

10/10 Excellent

kristin ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exactly as expected. Description and pictures accurate. Staff was SUPER friendly and helpful with all requests. We loved our room, view and hammock on porch. Enjoyed the nightly turn down service with sweet treat. Thank you for making it a great trip for my daughter & I.
Stayed 3 nights in Jan 2023