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NAJ TULUM

3.5 star property
3.5-star aparthotel near Tulum Beach

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NAJ TULUM

Photo gallery for NAJ TULUM

Deluxe Room | Balcony view
Luxury Penthouse
Deluxe Room
Balcony view
Full-size fridge, stovetop, espresso maker, toaster

Overview of NAJ TULUM

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Outdoor spaceOutdoor spaceOutdoor space
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760
  • Popular LocationTulum Beach11 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • Popular LocationPlaya Paraiso14 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive

Room options

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Luxury Penthouse

Luxury Penthouse

Luxury Penthouse

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Balcony view

Deluxe Room

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Aerial view
The Waves Tulum
Pool
Hot tub
Spa
Pet-friendly
4.3 out of 5, Excellent, (507)
The price is CA $152
per night
CA $189 total
includes taxes & fees
13 May - 14 May
The Waves Tulum

About the area

Tulum

Oceanside stay.Your stay at this Zama aparthotel places you within 2 miles (3 km) of Tulum National Park and Dos Aguas Park. Tulum Beach and Hospital de Tulum are also within 3 miles (5 km).
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum National Park - 4 min drive
  • Tulum Beach - 11 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Las Palmas Public Beach - 12 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 5 min drive
  • Rossina Cafe - 10 min walk
  • El Agavero - 4 min drive
  • Il Bacaro - 4 min drive
  • Matcha Mama - 9 min walk

About this property

Entire place

NAJ TULUM

3.5-star aparthotel near Tulum Beach
NAJ TULUM offers its guests an outdoor pool, a rooftop terrace, and a garden. Public spaces have free WiFi. NAJ TULUM also features a picnic area, concierge services, and laundry facilities. Free self parking is available.

This 3.5-star Tulum aparthotel is smoke free.

  • 14 guestrooms or units
  • Terrace on the roof
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
NAJ TULUM offers 14 air-conditioned accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 53-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Espresso maker
  • Cookware/dishes/utensils
  • Blender
  • Ice maker
  • Cleaning supplies
  • Mixer
  • Paper towels

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort bed
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • Shower
  • Shampoo
  • Toilet paper
  • Soap
  • Hair dryer
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 53-inch Smart TV with digital service

Outdoor areas

  • Rooftop terrace
  • Fully fenced
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Computer monitor
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 35
  • Soundproofing
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Guidebooks/recommendations
  • Iron/ironing board
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Champagne service
  • Restaurant dining guide
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Near the sea

Things to do

  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards
  • Outdoor lighting

General

  • 14 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available
  • Eco-friendly cleaning products provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NAJ TULUM Tulum
NAJ TULUM Aparthotel
NAJ TULUM Aparthotel Tulum

NAJ TULUM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 25 reviews" "
Rating 8 - Good. 2 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

9.8/10

Cleanliness

9.4/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

sevag

Stayed 6 nights in Dec 2023

10/10 Excellent

santiago

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this establishment. The rooms were exceptional, the location exuded tranquility, and Manager Braulio provided a warm welcome, offering assistance with any inquiries, including detailed information about the local area, recommended destinations, and helpful tips. The entire staff exhibited remarkable hospitality, making it our earnest recommendation for anyone seeking accommodation.
Stayed 12 nights in Dec 2023

6/10 Okay

Volodymyr

Travelled with partner
Liked: Property conditions & facilities
The property itself was not bad, it is not old, everything inside is looking like in the photos, but...the service was poor, i would say even upsetting, because you need to ask the host for everything and every day. For example every day you need to ask for water, coffee sticks (there were two coffee sticks at the beginning as there is a coffee machine there) sugar...every second or third day you need to ask for toilet paper, fresh towels and so on... The cleaning was every second day which is not that bad, but they only make up your bed, and wash the dishes and take out trash... What about the area - construction all around which is going even on weekends. Now about the host - very pleasant guy, was always ready to help you, gave few advises, where to go and what to do, but as i said there should be a list of what is included in to the price and what have to be paid extra and you do not have to ask for such things like water, towels, sugar, coffee, and so on Over all, it was definitely not the worst place we have been in our life, but they need to work on logic of there services.
Stayed 7 nights in Dec 2023

10/10 Excellent

Roman

Liked: Cleanliness, room comfort
The absolute best. Highly recommended!
Our stay was nothing short of amazing. The property is new, with great design and styling. Spacious, comfortable bed, fast wifi, great AC. Plus the manager, Braulio, was always in touch - providing recommendations for the best places to eat/drink around Tulum. He was also helpful with some questions we had about the area. The only note - if you’re a light sleeper, it might be a little loud for you because of a nearby road, but it’s not too bad. Didn’t bother us after the first nice. Look no further, Naj Tulum is awesome.
Stayed 8 nights in Dec 2023

8/10 Good

Katy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The accomodation itself was very lovely - bed very comfortable, kitchennette useful and nice toiletries. The "private pool" was a cold plunge tub - nice to cool off after a day out. The communal rooftop pool is very small - can't swim properly and would be awkward if another person was already in. The rooftop view, loungers were nice. It's very noisy, we were in the room furthest away from a main road and still heard a lot of traffic noise with the doors shut. Obviously the noise was worse when sitting outside- not peaceful jungle vibes. The hotel is one of very few completed in the area and the rest are a complete construction site, so not nice to wonder around and there was plenty of construction noise too. The views are of unfinished hotels. The hotel is far from the town centre and the beach - if you want to stay there you'll want your own transportation or take taxis, both options are extortionate. We wanted to walk places but it'd be 45 mins on a dodgy road. There were no big supermarkets nearby so we were relying on the hotel for water which we could only get through the staff who'd bring a jug over - not ideal as we wanted to stay hydrated in the heat and must have been annoying for them too. There's no food outlets at the hotel and a handful of restaurants nearby are overpriced and rip tourists off. The accomodation was lovely overall but if I were you, I'd wait ~2 years when the area is more established and there are better links/shuttles to town/beach.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was amazing! Loved every single detail about it! Our host Braulio was on top of everything, always checking in ti make sure we didn’t need anything and sent us some great refs on local food and spots. The place itself was beautiful, definitely an oasis in the jungle, would definitely recommend and would stay there again without a doubt!
Stayed 6 nights in Dec 2023

10/10 Excellent

Takeru

Liked: Cleanliness, amenities, property conditions & facilities
I was supposed to stay there for three nights but I had to cancel the first night due to the flight delay. The next day, I finally arrived there and checked in. The room looked even more spacious than I imagined. It turned out that the host, Braulio, very kindly upgraded my room because I missed staying for the first night. That was an amazing surprise for me. He even let me know all kinds of recommendations in the area (Restaurants, Bars, e.g…). He really takes care of the guests. I have to mention the property itself, too. I really liked the design of the room, exterior and the garden. Everything was very well designed and it has a great relaxing vibe. The kitchen is perfectly equipped and has everything you need(a coffee machine, a toaster and a juicer etc..) If you consider staying here, you may have to put a day of just spending time relaxingly without doing anything in NAJ on your itinerary (That's exactly what I should've done…) That's how relaxing and cozy this place is. I will definitely come back

10/10 Excellent

Takeru

Stayed 2 nights in Dec 2023

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and local tips - really made us feel welcome.
Stayed 3 nights in Nov 2023