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Novotel Citygate Hong Kong

4.0 star property
4-star hotel near Citygate Outlets, connected to a shopping center

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Photo gallery for Novotel Citygate Hong Kong

Experience the serene atmosphere of this high-rise hotel, surrounded by lush greenery and scenic views of the nearby water.
Experience the modern lobby's open design, featuring a unique central column, a welcoming reception area, and floor-to-ceiling windows offering views of the surrounding area.
Enjoy a serene view of the water from this stylish room, featuring a comfortable bed, a bedside table, and a mirror.
Relax by the pool surrounded by lush greenery and mountain views.
Enjoy casual dining with an unobstructed view of the outdoor scenery from this dining area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
51 Man Tung Road, Tung Chung, 0
  • Citygate Outlets
    ‪3 min walk‬
  • Tung Chung Fort
    ‪3 min drive‬
  • AsiaWorld-Expo
    ‪4 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Enjoy breathtaking views of the surrounding mountains and water from this serene hotel room, featuring two comfortable beds and a stylish desk area.

Superior Twin Room, 2 Twin Beds

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Relax in comfort with a large bed, a cozy seating area, and a flat-screen TV.

Premier Suite, 1 King Bed (Executive)

  • 57 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Two comfortable beds with crisp linens and pillows, complemented by bedside lamps and framed artwork.

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Enjoy a scenic coastal view from the comfort of this stylish room, featuring a large bed and modern amenities.

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Enjoy a scenic coastal view from the comfort of this stylish room, featuring a large bed and modern amenities.

Family Room, Multiple Beds, Accessible

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Enjoy a scenic coastal view from the comfort of this stylish room, featuring a large bed and modern amenities.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(75 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Twin Beds (Executive)

Enjoy a scenic coastal view from the comfort of this stylish room, featuring a large bed and modern amenities.

Premier Room, 2 Twin Beds (Executive)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Enjoy a serene view of the water from this stylish room, featuring a comfortable bed, a bedside table, and a mirror.

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the area

Tung Chung

Seaside stay .A stay at this hotel places you within half a mile (1 km) of Citygate Outlets and 6 miles (10 km) of AsiaWorld-Expo. Discovery Bay Golf Club and Hong Kong Disneyland® Resort are within 12 miles (20 km).

What's nearby

  • Citygate Outlets - 3 min walk - 0.3 km
  • Tung Chung New Development Ferry Pier - 5 min walk - 0.4 km
  • Tung Chung Fort - 3 min drive - 1.8 km
  • AsiaWorld-Expo - 4 min drive - 3.9 km
  • Ngong Ping 360 - 25 min drive - 22.2 km

Getting around

  • Hong Kong Tung Chung Station - 13 min walk
  • Butterfly Station - 13 min drive
  • Hong Kong International Airport (HKG) - 8 min drive

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

4-star hotel near Citygate Outlets, connected to a shopping center
Novotel Citygate Hong Kong offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4790 square feet (445 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Citygate Hong Kong. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 4-star Tung Chung hotel is smoke free.

  • 1 building
  • 440 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Meeting rooms
  • 4790 sq ft of conference space
  • 445 sq m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

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Four Points By Sheraton Hong Kong, Tung Chung

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,475 reviews
The price is CA $140
CA $158 total
includes taxes & fees
Aug 11 - Aug 12
Four Points By Sheraton Hong Kong, Tung Chung

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • The seasonal pool will open in March and close in October.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1005 reviews
Rating 8 - Good. 343 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Xiuling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenience for 1 day layover, 5-8 minutes from and to airport, in same building with outlets with many shops and restaurants, few minutes to metro station. Very nice staff and great service.
Stayed 1 night in May 2025

10/10 Excellent

Maxiel, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and nicely appointed. Hotel is connected to Citgate Mall via an escalator, and MTR is just outside the mall. There is a shuttle to/from the airport. Hop-a-Bus ticket an be purchased in the mall and their buses stop there. Excellent property. I will likely rebook on my next trip to Hong Kong.
Stayed 2 nights in Mar 2025

8/10 Good

Eng Yang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Citygate Shopping Mall with many food varieties and movie theatre.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent and staffs are so friendly. Amazing location for what you’re paying.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel very close to the airport

Excellent hotel to stay in if taking a flight from HK airport
Stayed 1 night in Apr 2025

10/10 Excellent

jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping & restaurants, friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently located amoung shops and restaurants and the staff were all very helpful and lovely
Stayed 1 night in Apr 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good Stay

This is best hotel which is close to airport, with free and frequent shuttle buses to & fro the airport. It is convenient with many shops and eateries as this hotel is connected to a mall. Very convenient with a subway, buses & taxi nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay everything was exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable stay in Tung Chung

A quick night to chill. A clean & comfortable room awaited our arrival. Breakfast before we left was tasty. Good check-in and out.
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, exceptional staff and facilities. Best ‘ last night of a holiday’ hotel one could wish for - worth every penny!!
Stayed 1 night in Apr 2025

4/10 Poor

Balazs

Business traveller
Disliked: Amenities, property conditions & facilities
I liked the area due to it convenient location. The room I had was but pretty much run down... Mold on the sealing, carpet was dirty, and overall so so. Guaranteed not worth the price I paid.
Stayed 1 night in Apr 2025

10/10 Excellent

Luciano Joson

Stayed 5 nights in Apr 2025

6/10 Okay

Anny

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Frequent and easy to use hotel airport shuttle. Connected to a major shopping mall with dining options. Staff at front desk professional and efficient. Rooms are maybe from the 1990s with much needed update to meet needs of contemporary travelers. Hardly any outlets for charging devices. None at bed side. Black mold spots at sink and a shower box that can break your neck if you slip and fall.
Stayed 1 night in Apr 2025

8/10 Good

Jean

Business traveller
The proximity to shopping, dining, the free shuttle service to the airport.
Stayed 1 night in Apr 2025

8/10 Good

jong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an overnight stay.

We have stayed here before but not since the big "C". Pickup point from airport has moved and not well signed and airport environment is a building site. Upon arrival check-in was quick and easy. Nice room and ok lounge area on 21st floor. Comfortable beds and ok breakfast . Shuttle drops at departure gates. Perfect for an overnight stay.
Stayed 1 night in Apr 2025

8/10 Good

Dilipraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from airport with curtesy bus service, quick check in/out, good breakfast options. Staff helpful and courteous.
Stayed 1 night in Apr 2025

10/10 Excellent

Honora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at novotel city gate hotel..
Stayed 3 nights in Apr 2025

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

W Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the staff to the breakfast was amazing.
Stayed 2 nights in Mar 2025