This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.Learn more and adjust settings.
"Our room was very nice. Desk clerk knew what she was doing. We paid cash for the room, so we had to pay deposit. Check out was easy, got our deposit
...
"
More
You'll find Baptist Memorial Hospital-Union County and Baptist Memorial Hospital - Union County within a 15-minute walk of this New Albany hotel. Sugaree's Bakery and Tanglefoot Trail are also within 3 miles (5 km).
Renovated in 2017
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Room, 1 King Bed, Accessible, Non Smoking
Bed Count1 King BedMaximum Occupancy
2 Max
Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
Bed Count1 King BedMaximum Occupancy
4 Max
Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
Bed Count1 King BedMaximum Occupancy
4 Max
Best Western New Albany ratings based on 19 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Best Western New Albany
Everyone (7)Couples (4)Family (7)
5 out of 5
Our room was very nice. Desk clerk knew what she was doing. We paid cash for the room, so we had to pay deposit. Check out was easy, got our deposit right back, no waiting. Room was excellent and very clean! Smelled clean. Would stay here again!!
Posted by Debbie on 19 Jul. 2023
Was this review helpful to you?
Comment from Hotel Management
22 Jul. 2023
by Customer Care Team
Dear Debbie, thank you for choosing to stay with us and for sharing your positive feedback! We are thrilled to hear that you had a great experience during your time at our hotel. Our team works hard to provide excellent service and comfortable accommodations, and we are delighted that you found your room to be nice, clean, and smelling fresh. It's also wonderful to know that our desk clerk was efficient and knowledgeable, making the check-in and check-out processes easy for you. We truly appreciate your kind words and the fact that you would consider staying with us again. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to the area. If you have any special requests or requirements for your future stay, please do not hesitate to let us know, and we will be more than happy to assist you. Thank you once again, and safe travels!Best Regards,Guest Experience Team
5 out of 5
This motel is very clean, clerks very friendly and knowledgeable. Got great price. Would differently stay here again.
Posted by Debbie on 18 Jul. 2023
Was this review helpful to you?
Comment from Hotel Management
18 Jul. 2023
by Hunter F
Dear Debbie,We Thank you for the Kind words.Hope to see you again!
5 out of 5
Very spacious room. Very comfortable bed.
Posted by Phillip on 19 Jun. 2023
Was this review helpful to you?
Comment from Hotel Management
20 Jun. 2023
by Customer Care Team
Dear Phillip, we're delighted to hear that you found your room at our hotel to be spacious and the bed to be comfortable. Providing our guests with a comfortable and relaxing stay is one of our top priorities. We appreciate your positive feedback and hope to welcome you back for another enjoyable experience in the future.Best Regards,Guest Experience Team
5 out of 5
Posted by KIM, from SOUTH LEBANON on 18 Mar. 2023
Was this review helpful to you?
Comment from Hotel Management
9 Apr. 2023
by Hunter F
Dear Guest, We Value your Rating.Our staff works extremely hard to insure our Guest has the best stay, We hope to see you in the Future Again!
5 out of 5
An extremely well-priced gem about 30 miles straight shot to Oxford. Excellent staff, very clean, quiet (even at capacity for the Ole Miss game) with plenty of free parking. Free daily breakfast buffet had eggs, waffles, sausage, bagels, etc. Gas stations, restaurants, drug stores and a Walmart are nearby. Highly recommend.
Posted by C.L. on 14 Nov. 2022
Was this review helpful to you?
Comment from Hotel Management
14 Nov. 2022
by Hunter F
We Appreciate your Kindness in the Feedback, hope to see you many times again!
5 out of 5
Posted by JOSHUA on 22 May 2022
Was this review helpful to you?
Comment from Hotel Management
13 Mar. 2023
by Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
5 out of 5
Posted by KIM on 15 Apr. 2022
Was this review helpful to you?
Comment from Hotel Management
13 Mar. 2023
by Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
5 out of 5
Stayed here to go to Ole Miss game. Very impressed with cleanliness and staff. It’s not a great area but it is convenient to highway and Walmart. Check-in staff at 11pm was so friendly and helpful, and rooms were quiet. Breakfast was provided and about average quality/selection for a hotel.
Posted by Kelly on 11 Oct. 2021
Was this review helpful to you?
5 out of 5
Absolutely loved my experience the staff treated me like family. Everything looked like it was ready for a commercial shoot. I will definitely go out of my way to stay here in the future if I'm staying anywhere near.
Posted by Jason on 6 Oct. 2021
Was this review helpful to you?
2 out of 5
I specifically reserved two queen beds, but when we got there, the room had one king. I asked to be moved, but there were no rooms left. The front desk agent was very apologetic, as was the manager. Turns out (according to the manager), the issue was with Travelocity. They overbook rooms, and the room I reserved was never available to begin with.
Posted by KRISTA, from SANTA CLARITA on 13 Sep. 2021
Best Western New Albany offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Best Western New Albany also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. A complete renovation of Best Western New Albany was completed in March 2017. This New Albany hotel is smoke free.
60 guestrooms or units
3 levels
Meeting rooms
Buffet breakfast (free)
Deli
Poolside lounge chairs
Business facilities
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Front-desk safe
Newspapers in lobby (free)
Fireplace in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Best Western New Albany offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Heating
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Toothbrush and toothpaste available
Desk chair
Food & Drink
Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 3:00 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
No rollaway/extra beds available
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
Children stay free 18
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Hotel Names
Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany
You should know
The seasonal pool will open September 01 and close April 01.
Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /New-Albany-Hotels-Best-Western-New-Albany.h61049-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/New-Albany-Hotels-Best-Western-New-Albany.h61049-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
