Fairfield Inn & Suites by Marriott Tupelo offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Fairfield Inn & Suites by Marriott Tupelo also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. You'll have access to the outdoor pool at a partner property.
The room was full of dust and the furniture had holes in it. You had workers at your front desk with iPods in both ears. This is rude and it causes a safety issue at the very least. This hotel definitely needs an update. This is by far the worst Marriott hotel Iâve stayed in. There is no reason why a customer should be given a room in this condition. The soap dispenser was really low and we called to get more soap and the Lady at the desk was so rude. She came off as if my wife was bothering her. She stated in a rude tone that my wife would have to come downstairs to get the soap. My wife stated to her that she could have said that in a better tone. The Lady repeated it in the same tone. Iâve never experienced this level of poor customer service at a Marriott.
Front desk staff was not dressed professionally. She was not friendly upon check in and was not very helpful. Tried to charge us for the room even though we paid online and I showed her the online receipt. She had a bad attitude and acted like resolving the issue was a burden for her. Also delayed our check in after we drove and was tired. Bathroom floors were dirty. Breakfast was good though and they had a lot of options, I also appreciated that it lasted until 10am.
A stop between Missouri and the panhandle of Florida. Such an easy off the highway and back on with enough spots around for fuel, dinner and entertainment. It's our spot to stop for this particular road trip!
This hotel is not brand new, but it is generally in good shape. A few things could have been better: the top of the closet door was out of the track, the side chair looked new but was very uncomfortable, the elevator doors closed too soon, making it difficult to get a luggage cart in quick enough. These things are pretty minor. On the plus side, the staff was great, the room was clean and quiet, the bed was comfortable, and it is conveniently located off US 45.