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Hotel Palace Inn

Property class: 3
Enjoy the outdoor pool at this 3-star Tuxtla Gutierrez hotel

Choose dates to view prices

Photo gallery for Hotel Palace Inn

A hotel with a pool, palm trees, and outdoor seating.
A spacious lobby with a reception desk, seating area, and outdoor umbrellas.
A pool area with a fountain, green chairs, and umbrellas.
A multi-story hotel with a central swimming pool, outdoor seating, and a fountain.
A reception area with a reception desk, a seating area with a sofa and ottoman, and a tiled floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar

Explore the area

View in a map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
  • Place, Plaza Crystal Shopping Mall
    ‪7 min walk‬
  • Place, Cana Hueca Park
    ‪10 min walk‬
  • Place, Joyyo Mayu Park
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪87 min drive‬

Room options

View all photos for Family Quadruple Room

A hotel room with two beds, each with an orange blanket and white pillows, a green headboard, and a painting on the wall.

Family Quadruple Room

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and an air conditioning unit.

Triple Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and an air conditioning unit.

Double Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed, Non Smoking

A neatly made bed with an orange blanket and pillows, a green headboard, a bedside table with a lamp, and a wall-mounted artwork.

Comfort Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Tuxtla Gutierrez

In shopping district.Within a 10-minute walk of the hotel, you'll find Chiapas Convention Center and Plaza Crystal Shopping Mall. Cana Hueca Park and Joyyo Mayu Park are also within 2 miles (3 km).

What's nearby

  • Chiapas Convention Center - 5 min walk - 0.5 km
  • Plaza Crystal Shopping Mall - 7 min walk - 0.6 km
  • Cana Hueca Park - 10 min walk - 0.9 km
  • Joyyo Mayu Park - 13 min walk - 1.1 km
  • Plaza las Americas Shopping Mall - 5 min drive - 2.2 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Oh la la Pâtisserie Française Artesanal - ‬5 min walk
  • ‪Hanasho Galerias Boulevard - ‬5 min walk
  • ‪Las Alitas (Galerías) - ‬2 min walk
  • ‪Dairy Queen - ‬5 min walk

About this property

Hotel Palace Inn

Enjoy the outdoor pool at this 3-star Tuxtla Gutierrez hotel
Hotel Palace Inn offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Palace Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tuxtla Gutierrez hotel.

  • 83 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Palace Inn offers 83 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Pool
  • Breakfast included
  • Pet friendly
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palace Inn

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Frequently asked questions

How close is Hotel Palace Inn to the airport?

Hotel Palace Inn is 23.6 mi (47-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Palace Inn?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Palace Inn on Dec 1, 2026 start from CA $57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Palace Inn have an airport shuttle?

Airport shuttle services are not available at Hotel Palace Inn.

Does Hotel Palace Inn offer free breakfast?

Hotel Palace Inn does not offer free breakfast.

Is there a casino at Hotel Palace Inn?

No, there is no casino at this hotel.

What time is check-in at Hotel Palace Inn?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Palace Inn?

This hotel offers free self parking.

Does Hotel Palace Inn have a pool?

Hotel Palace Inn features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hotel Palace Inn have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Palace Inn have a spa?

There are no spa services available at this hotel.

How close is Hotel Palace Inn to downtown Tuxtla Gutierrez?

Hotel Palace Inn is 2.2 mi away from Tuxtla Gutierrez.

Hotel Palace Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 668 reviews
Rating 8 - Good. 163 out of 668 reviews
Rating 6 - Okay. 60 out of 668 reviews
Rating 4 - Poor. 30 out of 668 reviews
Rating 2 - Terrible. 32 out of 668 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were reasonably priced, staff was friendly, rooms were clean, great amenities! Would definitely stay here again!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking, staff, air conditioning, clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Todo excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Super
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The room are cleaning service are very good, however They are every morning at fixing something down stairs very loud the card desactívate very often, some of the room has humidity!.
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y ke mejor ke me dieron habitación desde ke llegué muy temprano a las 8:30 y el check in era a la una .
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal en su totalidad fue muy amable. Habitación limpia. Burro de planchar antiguo. Baño con presión muy fuerte en la llave y acabas mojado si te lavas las manos y te descuidas. Excelente para familias, todo el tiempo estaban los niños en la alberca.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento propio, habitaciones limpias, agua corriente impecable, alberca rica.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como siempre a gusto la pasamos bien y regresaremos pronto
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
La puerta hacía mucho ruido. El piso hacia las habitaciones siempre está mojado (por la alberca), tanto que mi hijo resbaló y cayó, el wifi un poco lento. El personal muy amable. La habitación limpia. Las camas y almohadas un poco duras.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, personal amable y atento (el servicio es lo que uno busca cuando está en otra ciudad) habitaciones limpias y todo en orden, estacionamiento, alberca y restaurante de 10, es la quinta vez que me quedo acá pero esta vez fueron 3 días y todo pefecto.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación súper cómoda, el personal amable , servicio de limpieza excelente. Me encantp que incluyera frigobar. Las cortesía del café, palomitas, agua fresca , y los dispensadores de agua fría y caliente ☕ excelente.
Stayed 4 nights in Jul 2026